In this role, you will lead digital product work across Patagonia's account management and purchase ... Hiring Range: $127,000 to $148,000 USD Annual At Patagonia, pay ranges are assigned to a job based ...
In this role, you will lead digital product work across Patagonia's account management and purchase ... Hiring Range: $127,000 to $148,000 USD Annual At Patagonia, pay ranges are assigned to a job based ...
Brand Marketing Manager, AWC Digital Studios
Beverly Hills, CA · On-site
$100K - $120K/yr
Because mindful movement in the studio leads to better living. It changes who yogis are off the mat ... OVERVIEW The Brand Marketing Manager, Alo Wellness Club (AWC) Digital Studios, will lead culturally ...
Brand Marketing Manager, AWC Digital Studios
Beverly Hills, CA · On-site
$100K - $120K/yr
Because mindful movement in the studio leads to better living. It changes who yogis are off the mat ... OVERVIEW The Brand Marketing Manager, Alo Wellness Club (AWC) Digital Studios, will lead culturally ...
Salary: $130k-150k DOE John McNeil Studio is looking for an Associate Creative Director, Copy to ... digital transformation. We are founded in aesthetics but also in utility and we make things that ...
Quick apply
Salary: $130k-150k DOE John McNeil Studio is looking for an Associate Creative Director, Copy to ... digital transformation. We are founded in aesthetics but also in utility and we make things that ...
John McNeil Studio is looking for an Associate Creative Director, Copy to join our team. We are a ... digital transformation. We are founded in aesthetics but also in utility and we make things that ...
John McNeil Studio is looking for an Associate Creative Director, Copy to join our team. We are a ... digital transformation. We are founded in aesthetics but also in utility and we make things that ...
John McNeil Studio is looking for an Associate Creative Director, Copy to join our team. We are a ... digital transformation. We are founded in aesthetics but also in utility and we make things that ...
Quick apply
John McNeil Studio is looking for an Associate Creative Director, Copy to join our team. We are a ... digital transformation. We are founded in aesthetics but also in utility and we make things that ...
John McNeil Studio is looking for an Associate Creative Director, Copy to join our team. We are a ... digital transformation. We are founded in aesthetics but also in utility and we make things that ...
John McNeil Studio is looking for an Associate Creative Director, Copy to join our team. We are a ... digital transformation. We are founded in aesthetics but also in utility and we make things that ...
Associate Creative Director, Copy
Berkeley, CA · On-site
$130K - $150K/yr
John McNeil Studio is looking for an Associate Creative Director, Copy to join our team. We are a ... digital transformation. We are founded in aesthetics but also in utility and we make things that ...
Associate Creative Director, Copy
Berkeley, CA · On-site
$130K - $150K/yr
John McNeil Studio is looking for an Associate Creative Director, Copy to join our team. We are a ... digital transformation. We are founded in aesthetics but also in utility and we make things that ...
... who thrives in fast-paced environments and knows how to bring ideas to life across digital ... Partnership Studio in client meetings, providing production recommendations and proactively ...
... who thrives in fast-paced environments and knows how to bring ideas to life across digital ... Partnership Studio in client meetings, providing production recommendations and proactively ...
... who thrives in fast-paced environments and knows how to bring ideas to life across digital ... Partnership Studio in client meetings, providing production recommendations and proactively ...
... who thrives in fast-paced environments and knows how to bring ideas to life across digital ... Partnership Studio in client meetings, providing production recommendations and proactively ...
John McNeil Studio is looking for a Senior Project Manager to join our team in Berkeley. We are ... We love digital but embrace print. We are founded in aesthetics, but also in utility. We make ...
John McNeil Studio is looking for a Senior Project Manager to join our team in Berkeley. We are ... We love digital but embrace print. We are founded in aesthetics, but also in utility. We make ...
Senior Project Manager
Berkeley, CA · On-site
John McNeil Studio is looking for a Senior Project Manager to join our team in Berkeley. We are a ... We love digital but embrace print. We are founded in aesthetics, but also in utility. We make ...
Quick apply
Senior Project Manager
Berkeley, CA · On-site
John McNeil Studio is looking for a Senior Project Manager to join our team in Berkeley. We are a ... We love digital but embrace print. We are founded in aesthetics, but also in utility. We make ...
Senior Project Manager
Berkeley, CA · On-site
Salary: $90k-$120k DOE John McNeil Studio is looking for a Senior Project Manager to join our team ... We love digital but embrace print. We are founded in aesthetics, but also in utility. We make ...
Quick apply
Senior Project Manager
Berkeley, CA · On-site
Salary: $90k-$120k DOE John McNeil Studio is looking for a Senior Project Manager to join our team ... We love digital but embrace print. We are founded in aesthetics, but also in utility. We make ...
In this role, you will lead digital product work across Patagonia's account management and purchase ... Hiring Range: $127,000 to $148,000 USD Annual At Patagonia, pay ranges are assigned to a job based ...
In this role, you will lead digital product work across Patagonia's account management and purchase ... Hiring Range: $127,000 to $148,000 USD Annual At Patagonia, pay ranges are assigned to a job based ...
Senior Project Manager
Berkeley, CA · On-site
$90K - $120K/yr
John McNeil Studio is looking for a Senior Project Manager to join our team in Berkeley. We are a ... We love digital but embrace print. We are founded in aesthetics, but also in utility. We make ...
Senior Project Manager
Berkeley, CA · On-site
$90K - $120K/yr
John McNeil Studio is looking for a Senior Project Manager to join our team in Berkeley. We are a ... We love digital but embrace print. We are founded in aesthetics, but also in utility. We make ...
Senior Project Manager
Berkeley, CA · On-site
John McNeil Studio is looking for a Senior Project Manager to join our team in Berkeley. We are ... We love digital but embrace print. We are founded in aesthetics, but also in utility. We make ...
Senior Project Manager
Berkeley, CA · On-site
John McNeil Studio is looking for a Senior Project Manager to join our team in Berkeley. We are ... We love digital but embrace print. We are founded in aesthetics, but also in utility. We make ...
Community Manager
$70K - $80K/yr
... digital studio, is looking for a Community Manager to help scale a fast-growing slate of creator-led IP. This is a hands-on, front-facing role embedded in the heart of fandoms, creator networks, and ...
Quick apply
Community Manager
$70K - $80K/yr
... digital studio, is looking for a Community Manager to help scale a fast-growing slate of creator-led IP. This is a hands-on, front-facing role embedded in the heart of fandoms, creator networks, and ...
Brand Marketing Manager, AWC Digital Studios
$100K - $120K/yr
OVERVIEW The Brand Marketing Manager, Alo Wellness Club (AWC) Digital Studios, will lead culturally ... QUALIFICATIONS * 6-8+ years of experience in brand marketing, influencer marketing, social strategy ...
Brand Marketing Manager, AWC Digital Studios
$100K - $120K/yr
OVERVIEW The Brand Marketing Manager, Alo Wellness Club (AWC) Digital Studios, will lead culturally ... QUALIFICATIONS * 6-8+ years of experience in brand marketing, influencer marketing, social strategy ...
Community Manager
Los Angeles, CA · On-site
$70K - $80K/yr
... digital studio, is looking for a Community Manager to help scale a fast-growing slate of creator-led IP. This is a hands-on, front-facing role embedded in the heart of fandoms, creator networks, and ...
Community Manager
Los Angeles, CA · On-site
$70K - $80K/yr
... digital studio, is looking for a Community Manager to help scale a fast-growing slate of creator-led IP. This is a hands-on, front-facing role embedded in the heart of fandoms, creator networks, and ...
Studio Support Staff (LA part-time)
Santa Monica, CA · On-site
$18/hr
The company is rooted in four primary lines of business: digital, in-studio, events, and retail. We're in search of highly motivated, personable, sales, service-oriented, detail-oriented individuals ...
Studio Support Staff (LA part-time)
Santa Monica, CA · On-site
$18/hr
The company is rooted in four primary lines of business: digital, in-studio, events, and retail. We're in search of highly motivated, personable, sales, service-oriented, detail-oriented individuals ...
Studio Support Staff (LA part-time)
Santa Monica, CA · On-site
$18/hr
The company is rooted in four primary lines of business: digital, in-studio, events, and retail. We're in search of highly motivated, personable, sales, service-oriented, detail-oriented individuals ...
Studio Support Staff (LA part-time)
Santa Monica, CA · On-site
$18/hr
The company is rooted in four primary lines of business: digital, in-studio, events, and retail. We're in search of highly motivated, personable, sales, service-oriented, detail-oriented individuals ...
Hiring Digital Studio In information
What does a hiring digital studio do?
What is the difference between Hiring Digital Studio In vs Hiring Graphic Designer?
| Aspect | Hiring Digital Studio In | Hiring Graphic Designer |
|---|---|---|
| Credentials | Relevant digital media, design, or multimedia certifications | Graphic design, visual communication, or related certifications |
| Work Environment | Collaborative digital media or creative agency setting | Design studios, marketing departments, or freelance |
| Industry Usage | Used by digital agencies, media companies, and tech firms | Common in advertising, branding, and print media |
| Search & Comparison Intent | Looking to hire digital media or multimedia specialists | Seeking graphic design professionals for visual projects |
Hiring Digital Studio In typically refers to recruiting teams skilled in digital media, multimedia, and interactive content, often within digital agencies or media companies. In contrast, Hiring Graphic Designer focuses on visual design skills for print, branding, and static media. Both roles require creative skills but differ in their focus and work environment.
Sr. Digital Product Manager, Account Management & Purchase Experience
Ventura, CA • On-site
Full-time
Medical, Dental, Vision, Retirement
Re-posted 22 days ago
Job description
Team: Digital Product Development
Scope: Individual Contributor, P4
Years of Experience: 5+
Location: Ventura, CA (Hybrid)
Overview:
In this role, you will lead digital product work across Patagonia's account management and purchase experience; including account creation, login, preference center, cart, checkout, payment options, order history, order status, trade-in and returns. As the owner of account creation and management, you will be a key member of teams working on customer data strategy and personalization initiatives. You'll partner across Digital Product, Finance, UX, Analytics, and Technology teams to identify friction, prioritize opportunities, launch improvements, and measure impact. This role directly supports Patagonia's broader Digital goals to more deeply connect with our customers and deliver the most expansive expression of our brand in service of our mission to Save Our Home Planet.
What You'll Do
- Own and evolve purchase product priorities, with a clear focus on creating a hassle-free, secure checkout and management of payment solutions.
- Transform the My Account experience to efficiently guide customers to their desired actions and create a meaningful location for understanding your relationship with Patagonia.
- Partner in strategies to collect and transform customer data into an insightful customer model with the intent to deliver a more authentic, personalized experience across all digital touchpoints.
- Collaborate closely with Customer Business Technology teams, Finance, UX, Product Marketing, and Digital Studio to translate business needs into product improvements and executable plans.
- Develop measurement frameworks for account management and purchase initiatives, including web analytics, customer data management, industry benchmarks, customer feedback, and lifetime value impact.
- Use quantitative analysis to understand customer behavior and product performance, including conversion rate optimization, payment-method adoption, customer mix, average order value, and repeat/new customer trends.
- Help shape and iterate on customer self-service digital experiences for post-purchase support, such as returns, cancelations, refunds and trade-ins.
- Translate complex digital and operational issues into clear product requirements, concise write-ups, and coordinated work across technical and business partners.
- Track outcomes, share insights, and use data to refine roadmap, prioritization, and future post-purchase opportunities.
- Own and manage performance of metrics in key areas including, but not limited to, Cart to Checkout rate, Checkout Conversion rate, Failed Payment rate, Account Creation rate, and Order Cancelation rate.
Who You Are
- Customer-centered: You focus on making purchase experiences more intuitive and personalized, especially in moments that can create friction or uncertainty for customers.
- Analytical: You use data to identify patterns, validate decisions, and measure product impact.
- Collaborative: You work effectively across cross-functional teams and know how to align technical, operational, and customer needs.
- Structured: You can break down complex problems into clear priorities, requirements, and next steps.
- Outcome-oriented: You care about measurable results, whether that's improving checkout efficiency, reducing friction, or increasing retained revenue.
- Agile in your approach: You're comfortable iterating quickly, coordinating dependencies, and moving work forward in partnership with technical and business teams.
- Mission-aligned: You're energized by digital product work that supports Patagonia's values and helps create better experiences for customers and the planet.
Experience You Bring
- 5+ years of related experience, leading digital product work in ecommerce or similar customer-facing digital environments.
- Strong product skills in areas such as digital product development, product road mapping, requirements gathering, backlog management, UX collaboration, and product testing.
- Experience working on post-purchase or adjacent ecommerce experiences such as checkout, payments, order management, returns, refunds, or account/order-status flows.
- Demonstrated ability to use quantitative and qualitative data to understand customer behavior and inform product decisions.
- Experience partnering with cross-functional stakeholders such as Finance, UX, analytics/insights, Product Marketing, and technology teams.
- Familiarity with modern ecommerce systems and concepts, including payment processors, order/account experiences, returns workflows, and customer feedback loops.
- Strong analytical and communication skills, with the ability to turn findings into priorities, reporting, and actionable product recommendations.
- Bachelor's degree in a related field and/or relevant certifications in digital product development & management (such as CSPO, CPM, NPDP) are beneficial but not required.
- Apparel and outdoor industry experience a major plus.
Hiring Range: $127,000 to $148,000 USD Annual
At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.
Benefits
Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.
Workplace Location Overview
This position is Hybrid, with a standard schedule of Tuesday - Thursday on-site at our Ventura, CA office and remote work on other days. Occasional additional office visits may be required for team events or critical meetings.
Employee Conduct
It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
About Patagonia
Sourced by ZipRecruiter
Industry
Retail
Company size
501 - 1,000 Employees
Headquarters location
Ventura, CA, US
Year founded
1973