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Highmark Customer Service Jobs (NOW HIRING)

Leasing Consultant

Raleigh, NC · On-site

$14.50 - $17.25/hr

The Parke at Trinity Why Highmark Residential? Because every position is considered critical to ... Customer service or sales experience * Valid driver's license * Excellent verbal and written ...

Leasing Consultant

Parker, CO · On-site

$19 - $22/hr

Ranchstone Why Highmark Residential? Because every position is considered critical to Highmark ... Customer service or sales experience * Valid driver's license * Excellent verbal and written ...

Leasing Consultant

Sanford, FL · On-site

$14.50 - $17/hr

Windchase Why Highmark Residential? Because every position is considered critical to Highmark ... Customer service or sales experience * Valid driver's license * Excellent verbal and written ...

Leasing Consultant

Indianapolis, IN · On-site

$15 - $17.75/hr

Overlook at Valley Ridge Why Highmark Residential? Because every position is considered critical to ... Customer service or sales experience * Valid driver's license * Excellent verbal and written ...

Leasing Consultant

Denver, CO · On-site

$19 - $22/hr

Uptown Square Why Highmark Residential? Because every position is considered critical to Highmark ... Customer service or sales experience * Valid driver's license * Excellent verbal and written ...

Leasing Consultant

Matthews, NC · On-site

$15.50 - $18.25/hr

Paces Pointe Why Highmark Residential? Because every position is considered critical to Highmark ... Customer service or sales experience * Valid driver's license * Excellent verbal and written ...

Leasing Consultant

Morrisville, NC · On-site

$15.50 - $18.25/hr

Park Place Apartments Why Highmark Residential? Because every position is considered critical to ... Customer service or sales experience * Valid driver's license * Excellent verbal and written ...

Leasing Consultant

Denver, CO · On-site

$19 - $22/hr

Uptown Square Why Highmark Residential? Because every position is considered critical to Highmark ... Customer service or sales experience * Valid driver's license * Excellent verbal and written ...

Leasing Consultant

Durham, NC

$15.75 - $18.50/hr

Location: The Flats Exchange on Erwin Why Highmark Residential? Because every position is ... Customer service or sales experience * Valid driver's license * Excellent verbal and written ...

Leasing Consultant

Lansing, MI

$16.75 - $19.75/hr

Overview Why Highmark Residential? Because every position is considered critical to Highmark ... Customer service or sales experience * Valid driver's license * Excellent verbal and written ...

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Showing results 1-20

Highmark Customer Service information

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$8

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$27

How much do highmark customer service jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for highmark customer service in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

How long is Highmark customer service open?

Highmark customer service hours typically are from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday. These hours may vary on holidays or for specific services, so it is recommended to check the official Highmark website or contact their support directly for the most accurate information.

What is the difference between Highmark Customer Service vs Highmark Claims Specialist?

AspectHighmark Customer ServiceHighmark Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; knowledge of claims processing
Work EnvironmentCall centers, office settings, direct customer interactionOffice settings, data entry, claims review
Employer & Industry UsageHealth insurance providers, customer support rolesHealth insurance providers, claims processing departments
Common Search & ComparisonCustomer support roles in health insuranceClaims processing and review roles in health insurance

Highmark Customer Service representatives primarily handle member inquiries, provide information, and resolve issues related to health insurance plans. In contrast, Highmark Claims Specialists focus on reviewing, processing, and managing insurance claims. Both roles require knowledge of health insurance policies but differ in daily tasks and responsibilities, with customer service emphasizing member interaction and claims specialists concentrating on claims accuracy and processing.

Is Highmark a good place to work?

Highmark Customer Service roles are generally considered stable with competitive benefits and opportunities for advancement. Employees often highlight a supportive work environment and training programs, though experiences can vary by location and position. It is advisable to review specific reviews and job details for a comprehensive understanding.

What are common Highmark interview questions?

Highmark customer service interview questions typically focus on communication skills, problem-solving abilities, and customer interaction scenarios. Candidates may be asked about handling difficult customers, working in a team, and demonstrating knowledge of insurance products or company policies. Preparing for behavioral questions and showcasing strong interpersonal skills are important for success.

What qualifications are needed at Highmark?

Highmark Customer Service representatives typically need a high school diploma or equivalent, strong communication skills, and the ability to use customer service software. Prior experience in customer service or healthcare is often preferred, and training is provided on company-specific systems and policies.
What cities are hiring for Highmark Customer Service jobs? Cities with the most Highmark Customer Service job openings:
What states have the most Highmark Customer Service jobs? States with the most job openings for Highmark Customer Service jobs include:
Property Manager

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Highmark Residential rating

9.0

Company rating: 9.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

5th of 210 rated facilities management


Job description

Overview
Location:
Northtowne Village
Why Highmark Residential?
Because every position is considered critical to Highmark's success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!
Why we need you:
The Property Manager is responsible for providing leadership and direction in the efficient day-to-day operation of the apartment community.
What Highmark can do for YOU:
  • Help you achieve your goals by continuous professional development and regular career progression sessions
  • Competitive pay for the market
  • Monthly bonus opportunities for all site associates
  • 30% associate rent discount
  • Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
  • Company-provided life insurance, short term and long term disability coverage
  • Flexible Spending accounts
  • 401(k) eligibility after 90 days, with 4% Highmark match
  • Professional Certification & Tuition reimbursement
  • Vacation, Sick and Personal Time off available to use after 90 days
  • 10 paid holidays
  • Paid parental leave

Responsibilities
This is what you'll do:
  • Directs and oversees the day to day operations of community staff
  • Ensures the accuracy and timely preparation of all required reports
  • Manages highly skilled on-site team in recruiting, training, counseling, and evaluation
  • Ensures excellent customer service to all residents and prospects
  • Achieves high resident retention and leasing expectations

Qualifications
We're looking for you if:
  • Interested in the above
  • You have leadership and team-building skills
  • Excellent mathematical skills (high school level)
  • You strive for excellence

Some things we can't live without are:
  • High school diploma or equivalent
  • Valid driver's license
  • Two years of apartment management experience

#NEO
Req ID: 2026-9524

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