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Highmark Customer Service Jobs in Georgia (NOW HIRING)

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Highmark Customer Service information

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$14

$23

How much do highmark customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for highmark customer service in Georgia is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $16.25 per hour, depending on experience, location, and employer.

What is the difference between Highmark Customer Service vs Highmark Claims Specialist?

AspectHighmark Customer ServiceHighmark Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; knowledge of claims processing
Work EnvironmentCall centers, office settings, direct customer interactionOffice settings, data entry, claims review
Employer & Industry UsageHealth insurance providers, customer support rolesHealth insurance providers, claims processing departments
Common Search & ComparisonCustomer support roles in health insuranceClaims processing and review roles in health insurance

Highmark Customer Service representatives primarily handle member inquiries, provide information, and resolve issues related to health insurance plans. In contrast, Highmark Claims Specialists focus on reviewing, processing, and managing insurance claims. Both roles require knowledge of health insurance policies but differ in daily tasks and responsibilities, with customer service emphasizing member interaction and claims specialists concentrating on claims accuracy and processing.

What are common Highmark Customer Service interview questions?

Common interview questions for Highmark Customer Service roles often focus on customer interaction skills, problem-solving abilities, and knowledge of insurance policies. Candidates may be asked to describe past customer service experiences, handle hypothetical scenarios, and demonstrate communication skills. Preparing for questions about teamwork, conflict resolution, and familiarity with customer service tools can also be beneficial.
Highmark Customer Service jobs near you
Infographic showing various Highmark Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $30,100 per year, or $14.5 per hour.

Scale Service Technician (w/CDL)

Kanawha Scales and Systems

Buford, GA • On-site

$24 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Kanawha Scales & Systems (KSS) is a leader in industrial weighing, measurement, and automation solutions, supporting customers across manufacturing, mining, utilities, logistics, aerospace, defense, and energy. For decades, we've built our reputation on technical expertise, reliable service, and a simple philosophy: take care of our customers and take care of our people.
At KSS, our people are what set us apart. We offer competitive pay, strong benefits, and ongoing training to support long-term growth. As we continue to expand, we provide real opportunities for employees to develop their skills, advance their careers, and make an impact.
We are seeking a skilled Scale Service Technician w/ CDL for our Atlanta, GA Team to ensure the accurate and reliable operation of a variety of scales used in industrial and commercial settings. This role involves installation, maintenance, calibration, and troubleshooting to guarantee precise measurements, compliance with industry standards, and customer satisfaction.
Requirements
Essential Duties and Responsibilities
  • Scale Installation: Properly install and set up industrial, laboratory, and commercial scales according to manufacturer specifications.
  • Calibration: Perform calibration procedures and adjust settings to meet precision requirements.
  • Maintenance and Repair: Conduct routine maintenance, diagnose issues, and repair scales promptly to minimize downtime.
  • Inspection: Inspect scales for wear, damage, and functionality; address issues with load cells, displays, and other components.
  • Documentation: Maintain detailed service and calibration records, including certificates and service reports.
  • Customer Interaction: Communicate professionally with clients regarding service requirements, estimates, and technical questions.
  • Safety Compliance: Follow safety protocols when working with heavy equipment and electrical components.
  • Quality Assurance: Ensure all serviced scales meet quality and regulatory standards.
  • Inventory Management: Track tools, parts, and equipment; replenish supplies as needed.
  • Training: Stay updated on industry best practices and scale technology advancements.
Skills and Knowledge
  • Experience in scale installation, calibration, and repair.
  • Strong troubleshooting and diagnostic abilities.
  • Knowledge of industry standards (e.g., ISO 9001, NIST Handbook 44).
  • Proficiency with calibration and measurement equipment.
  • Excellent communication and customer service skills.
  • Physical ability to lift up to 50 lbs and work in varied conditions.
  • Valid driver's license; Class B (or A) CDL a plus.
  • AC/DC, MIG Welding experience is a plus.
Education & Experience
  • High school diploma or equivalent; technical/vocational training preferred.
  • 2-3 years of relevant industry experience preferred.
What We Offer
We provide a competitive compensation and benefits package, including:
  • Health Insurance: Highmark
  • Critical Illness, Accidental, and Hospital Indemnity Plans
  • Dental and Vision Plans
  • Company-paid STD & LTD Disability Insurance
  • Educational and Tuition Reimbursement
  • Maternity (12 weeks) and Paternity Leave
  • Employee Assistance Program
  • Basic & Voluntary Life AD&D
  • 401(k) Retirement Plan: 4% employer match
  • Paid Time Off (PTO)
  • Company-provided PPE
  • Employee discounts on products and services
  • Networking and professional development opportunities
Working Conditions
The nature of the industrial weighing business is 24/7/365, and the Scale Service Technician must be prepared to support operations as needed. Special working conditions include:
  • Evening and weekend work
  • Working outdoors and in various environmental conditions
  • Operating in and around industrial facilities across a wide range of industries
  • Interacting with challenging stakeholders
  • Performing tasks outside normal office hours, which may occasionally be done remotely
Additional Information
This job description is not intended to cover all duties, responsibilities, or activities required of the employee. Responsibilities may change at any time with or without notice.
Proof of authorization to work lawfully in the United States is required.
Kanawha Scales & Systems is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary Description
$24/hr - $28/hr

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