Premium Support Sr. Spec. - Remote / Telecommute Job Location: Montreal, QC Job Type: Contract Job ... Provide the highest level of service to the community in each and every case. * Interact with ...
Premium Support Sr. Spec. - Remote / Telecommute Job Location: Montreal, QC Job Type: Contract Job ... Provide the highest level of service to the community in each and every case. * Interact with ...
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While telecommuting/remote working, the employee is responsible for ensuring a worksite environment ... highest standards of quality and reliability. As a senior leader, the Deputy Executive Director ...
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While telecommuting/remote working, the employee is responsible for ensuring a worksite environment ... highest standards of quality and reliability. As a senior leader, the Deputy Executive Director ...
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Quick apply
Service Center Assistant - Remote / Telecommute
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Work Arrangements Flexibility to telecommute two days a week, with three days on-site at the main ... highest levels of both, as well as external parties. In addition, it is important that the ...
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MPP, At-Will, Fundraising & Alumni Relations, Full Time, Research, Telecommute eligible (work ... Collaborate at the highest levels - Partner with senior leadership, development teams, and campus ...
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In the New York City region, where the volume of AOT-related work is the highest in the state, AOT ... Additional Comments Specific scheduled hours and telecommuting availability for this position will ...
New
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New
Client Service Liaison
$22.11 - $33.17/hr
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Client Service Liaison
$22.11 - $33.17/hr
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Client Service Liaison
Omaha, NE · On-site
$22.11 - $33.17/hr
... telecommuting opportunity Position Summary As the the first and primary contact for inbound ... Monitors and assures that the service provided reflects the highest level of service with attention ...
Client Service Liaison
Omaha, NE · On-site
$22.11 - $33.17/hr
... telecommuting opportunity Position Summary As the the first and primary contact for inbound ... Monitors and assures that the service provided reflects the highest level of service with attention ...
Client Service Liaison
$22.11 - $33.17/hr
... telecommuting opportunity Position Summary As the the first and primary contact for inbound ... Monitors and assures that the service provided reflects the highest level of service with attention ...
Client Service Liaison
$22.11 - $33.17/hr
... telecommuting opportunity Position Summary As the the first and primary contact for inbound ... Monitors and assures that the service provided reflects the highest level of service with attention ...
Client Service Liaison
Omaha, NE · On-site +1
$22.11 - $33.17/hr
... telecommuting opportunity Position Summary As the the first and primary contact for inbound ... Monitors and assures that the service provided reflects the highest level of service with attention ...
Client Service Liaison
Omaha, NE · On-site +1
$22.11 - $33.17/hr
... telecommuting opportunity Position Summary As the the first and primary contact for inbound ... Monitors and assures that the service provided reflects the highest level of service with attention ...
Assisted Outpatient Treatment Compliance Specialist 1, Central Office;
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New
Assisted Outpatient Treatment Compliance Specialist 1, Central Office;
Manhattan, NY · On-site
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Medical Coder - Cardiology
Owensboro, KY · Remote
$20 - $36/hr
... at the highest level possible. This means working behind the scenes ensuring a member-centric ... You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some ...
New
Medical Coder - Cardiology
Owensboro, KY · Remote
$20 - $36/hr
... at the highest level possible. This means working behind the scenes ensuring a member-centric ... You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some ...
New
Medical Coder - Cardiology
Owensboro, KY · On-site
$20 - $36/hr
... at the highest level possible. This means working behind the scenes ensuring a member-centric ... You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some ...
New
Medical Coder - Cardiology
Owensboro, KY · On-site
$20 - $36/hr
... at the highest level possible. This means working behind the scenes ensuring a member-centric ... You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some ...
New
GME Senior Program Coordinator
Omaha, NE · On-site +1
$25.91 - $38.89/hr
... Remote/Telecommuting No remote/telecommuting opportunity Position Summary Graduate Medical ... Exhibits the highest moral integrity when handling confidential information. * Demonstrates strong ...
GME Senior Program Coordinator
Omaha, NE · On-site +1
$25.91 - $38.89/hr
... Remote/Telecommuting No remote/telecommuting opportunity Position Summary Graduate Medical ... Exhibits the highest moral integrity when handling confidential information. * Demonstrates strong ...
GME Senior Program Coordinator
Omaha, NE · On-site
$25.91 - $38.89/hr
... Remote/Telecommuting No remote/telecommuting opportunity Position Summary Graduate Medical ... Exhibits the highest moral integrity when handling confidential information. * Demonstrates strong ...
GME Senior Program Coordinator
Omaha, NE · On-site
$25.91 - $38.89/hr
... Remote/Telecommuting No remote/telecommuting opportunity Position Summary Graduate Medical ... Exhibits the highest moral integrity when handling confidential information. * Demonstrates strong ...
GME Senior Program Coordinator
Omaha, NE · On-site
$25.91 - $38.89/hr
... Remote/Telecommuting No remote/telecommuting opportunity Position Summary Graduate Medical ... Exhibits the highest moral integrity when handling confidential information. * Demonstrates strong ...
GME Senior Program Coordinator
Omaha, NE · On-site
$25.91 - $38.89/hr
... Remote/Telecommuting No remote/telecommuting opportunity Position Summary Graduate Medical ... Exhibits the highest moral integrity when handling confidential information. * Demonstrates strong ...
GME Senior Program Coordinator
Omaha, NE · On-site
$25.91 - $38.89/hr
... Remote/Telecommuting No remote/telecommuting opportunity Position Summary Graduate Medical ... Exhibits the highest moral integrity when handling confidential information. * Demonstrates strong ...
GME Senior Program Coordinator
Omaha, NE · On-site
$25.91 - $38.89/hr
... Remote/Telecommuting No remote/telecommuting opportunity Position Summary Graduate Medical ... Exhibits the highest moral integrity when handling confidential information. * Demonstrates strong ...
GME Senior Program Coordinator
Omaha, NE · On-site
$25.91 - $38.89/hr
... Remote/Telecommuting No remote/telecommuting opportunity Position Summary Graduate Medical ... Exhibits the highest moral integrity when handling confidential information. * Demonstrates strong ...
GME Senior Program Coordinator
Omaha, NE · On-site
$25.91 - $38.89/hr
... Remote/Telecommuting No remote/telecommuting opportunity Position Summary Graduate Medical ... Exhibits the highest moral integrity when handling confidential information. * Demonstrates strong ...
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Job description
We are looking for Premium Support Sr. Spec. - Remote / Telecommute for our client in Montreal, QC
Job Title: Premium Support Sr. Spec. - Remote / Telecommute
Job Location: Montreal, QC
Job Type: Contract
Job Overview:
Requirement/Must Have:
- 1+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry.
- Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner.
Responsibilities:
- Provide the highest level of service to the community in each and every case.
- Interact with customers and community members through all current and future channels.
- Take end-to-end ownership of all assigned cases, ensuring a complete final resolution is reached.
- Become a subject matter expert in policies and procedures.
- Explain and simplify complex information, providing appropriate context.
- Negotiate and mediate between Host and Guest in resolving issues.
- Proactively anticipate users' expectations regarding case resolution.
- Provide personalized and exceptional customer support to guests and Hosts.
- Resolve user issues quickly and to a high level of mutual satisfaction.
- Ability to multitask and handle multiple issues at the same time.
- Personalize communications to users, demonstrating the highest hospitality standards.
- Provide insights about community experience and continuous improvement opportunities.
- Collaborate with management to identify process and policy inconsistencies.
- Support management on initiatives as assigned.
- Demonstrate a high degree of flexibility and integrity when resolving sensitive issues.
- Handle emergency situations in the evenings and weekends.
- Inspire a culture where quality is a core principle.
Skills:
- Excellent verbal and written communication skills.
- Active listening skills.
- Empathy and patience in dealing with customers.
- Strong organizational skills, including prioritization and attention to detail.
- Passion for delivering exceptional customer service.
- Ability to thrive in an ambiguous, fast-paced environment.
- Ability to assess risk accurately and exercise good judgment.
- Proactive attitude towards embracing new challenges.
- Advanced computer skills, including Apple/Mac OS and Google Suite.
Qualification And Education:
- 4+ years of relevant experience in multicultural customer service teams.
- Hospitality experience is a plus, particularly working for technology platforms.
- Prior experience using phone, messaging, or live chat to interact with users.
About Cynet Systems
Sourced by ZipRecruiter
Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Sterling, VA, US
Year founded
2010