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Hibbett Sports Customer Service Jobs (NOW HIRING)

Liberty

Club Sports Customer Service Staff

Lynchburg, VA · On-site

$14 - $19.50/hr

Maintain a professional appearance and positive attitude whilerepresentingLiberty University and Club Sports. Required Qualifications * Strong customer service and interpersonal skills. * Excellent ...

Barron Sports

Customer Service

Ballwin, MO · On-site

$15 - $19/hr

Barron Sports Customer Service Staff At Barron Sports, we're all about giving kids the chance to shine - whether in the water, on the mats, or on the dance floor. Located in the heart of Ballwin, MO ...

Great Clips

Hair Stylist - Part-Time

Jesup, GA · On-site

$26 - $30/hr

Hair Stylist - Great Clips Jesup Nearby to Walmart, Catos, and Hibbett Sports Part-Time or ... customer service. Why You'll Love It Here: * Competitive pay - average stylists earn $30/hour ...

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Hibbett Sports Customer Service information

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How much do hibbett sports customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for hibbett sports customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Hibbett Sports Customer Service representative do?

A Hibbett Sports Customer Service representative assists customers both in-store and online with their inquiries, orders, returns, and product information. They handle issues related to purchases, resolve complaints, and ensure that customers have a positive shopping experience. Representatives are also responsible for providing product recommendations and helping with exchanges or refunds according to company policies.

What is the difference between Hibbett Sports Customer Service vs Hibbett Sports Sales Associate?

AspectHibbett Sports Customer ServiceHibbett Sports Sales Associate
Primary RoleAssist customers with inquiries, returns, and product informationEngage customers in product selection and sales
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, customer engagement
Work EnvironmentFront-line customer support in retail storesRetail sales floor, assisting customers with purchases
CredentialsHigh school diploma often preferred, customer service experience beneficialHigh school diploma often preferred, sales experience helpful

Hibbett Sports Customer Service focuses on assisting customers with inquiries and resolving issues, while Hibbett Sports Sales Associates actively promote products and drive sales. Both roles require strong communication skills and retail experience, but their primary responsibilities differ in customer interaction focus.

What are the key skills and qualifications needed to thrive as a Hibbett Sports Customer Service representative?

To thrive as a Hibbett Sports Customer Service Representative, you need strong communication skills, basic retail knowledge, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Excellent interpersonal skills, patience, and a positive attitude help build rapport with customers and resolve issues effectively. These abilities ensure customers have a positive shopping experience, which drives loyalty and supports store success.

What are some common challenges faced by Hibbett Sports Customer Service representatives, and how are they supported in handling them?

Hibbett Sports Customer Service representatives often encounter challenges such as resolving product or order issues, managing high call volumes during peak seasons, and handling dissatisfied customers. To support them, Hibbett Sports provides thorough training on company policies, product knowledge, and conflict resolution. Additionally, representatives work closely with store teams and supervisors, allowing for collaborative problem-solving and continuous learning. Regular feedback sessions and access to updated resources help ensure that customer service staff can confidently address a wide range of customer concerns.
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Hibbett Sports Customer Service jobs near you

Hub Driver Full time

Hibbett Retail, Inc.

Manchester, TN

$10 - $13.50/hr

Full-time

Re-posted 5 days ago

Job description

01189 Manchester, TNLE_301 Hibbett Retail, Inc.

Hourly:

$10.00 - $13.50

Summary

Hibbett|City Gear is looking for dedicated drivers to transport merchandise from one Hibbett Sports or City Gear location to another.  Drivers are responsible for ensuring that all boxes received make it to their destinations without damage and all merchandise present. Drivers are responsible for the upkeep and maintenance of the vehicles. Drivers are also required to have and maintain a clean driving record.

Responsibilities

  • Adhere to delivery schedule
  • Complete shipment logs at every location
  • Load, Secure and protect product in delivery vehicle and safely transport merchandise
  • Document all vehicle movement on daily route sheets
  • Offload merchandise in a secure and safe manner
  • Maintain routine vehicle inspections and service to ensure proper working condition of vehicle
  • Keep vehicle clean and orderly at all times
  • Adhere to state and federal break requirements

Qualifications

  • Valid driver’s license
  • 3 year of experience driving
  • Positive customer service skills that will be used when interacting with store personnel and customers
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
  • Attention to detail, time management and ability to multi-task
  • Must be able to lift 30 pounds
  • Proficient in applicable technology such as GPS and Time Clocks
  • Must pass a background check
  • Must be insurable through City Gear’s insurance vendor and maintain insurability. 

Hibbett's Privacy Policy

Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.

By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.

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About Hibbett

Sourced by ZipRecruiter

From one store in 1945 to more than 1,000 today We know where we've been, where we're going, and who we are. See the evolution of Hibbett over the years from our very first store to now.Our Mission is to inspire self expression, from toe to head , one customer, one outfit and one community at a time.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Birmingham, AL, US

Year founded

1945

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