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Herschend Jobs (NOW HIRING)

Herschend

Splish Splash Dispatcher

Calverton, NY · On-site

$19.50/hr

Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique ...

Herschend

Story Land Retail Manager

Glen, NH · On-site

Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something ...

Herschend

Adventureland Park - Retail Attendant

Altoona, IA · On-site

$13 - $16.50/hr

Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique ...

Herschend

Living Shores - Guest Experience Host

Glen, NH · On-site

$14.50 - $19.75/hr

Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something ...

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Herschend information

Is Herschend a good company to work for?

Herschend is a family-owned entertainment company known for its theme parks, attractions, and hospitality locations. Employees often cite a positive work environment, opportunities for advancement, and benefits as advantages, though experiences can vary by location and role. Researching specific positions and locations can provide more detailed insights into working conditions.

What is the difference between Herschend vs Ride Operator?

AspectHerschendRide Operator
Required CredentialsHigh school diploma, safety trainingHigh school diploma, safety certification
Work EnvironmentAmusement parks, family entertainment centersAmusement parks, theme parks
Employer & Industry UsageHerschend manages multiple entertainment venuesCommon role within Herschend parks

Herschend is a company that manages various entertainment venues, including amusement parks, where Ride Operators work. Ride Operators are responsible for operating rides safely and assisting guests. While Herschend employees may include Ride Operators, the company also employs other roles. The main difference is that Herschend refers to the employer, whereas Ride Operator is a specific job position within their parks.

Is Dolly Parton part of Herschend?

Dolly Parton is not part of Herschend. She is a singer and actress who has collaborated with Herschend on projects like Dollywood, but she is not an employee or part of the company's staff. Herschend is a privately held entertainment and hospitality company that operates theme parks and attractions.

Is Herschend a good company?

Herschend is a family-owned entertainment company known for operating theme parks, attractions, and hospitality venues. Employee reviews often cite positive workplace culture and growth opportunities, though experiences can vary by location and role. It is advisable to research specific positions and locations for a comprehensive understanding.

What does Herschend do?

Herschend is a company that operates theme parks, attractions, and entertainment venues. Employees in related roles may work in guest services, operations, or management within these entertainment environments.
What cities are hiring for Herschend jobs? Cities with the most Herschend job openings:
Infographic showing various Herschend job openings in the United States as of June 2026, with employment types broken down into 41% Full Time, and 59% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Splish Splash Dispatcher

Herschend

Calverton, NY • On-site

$19.50/hr

Part-time

Posted 7 days ago

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality®-the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The Dispatcher operates a complex communication system for Splish Splash; responds to emergency and administrative calls and dispatches public safety and public service personnel and equipment. This position is responsible for directing in-park communication calls, in-park radio traffic, and emergency communication coordination.
We are currently looking for a:
Splish Splash Dispatcher
Roles & Responsibilities:
General Communication:
  • Operates a radio console and paging system receives and transmits radio messages broadcasts pertinent information as required.
  • Receives and transmit park transmissions via Two-Way Radios
  • Operates a telephone console receives and relays messages directs requests for assistance for security, law enforcement, and EMS to the appropriate agency prioritizes calls for service and dispatches in an appropriate order.
  • Maintains a complete log of telephone and radio calls received and transmitted via a computerized dispatching system.
  • Inputs data into the computerized dispatching system to produce information for mandated and management reports enters information into the computer performs tests of emergency communications equipment.
  • Retrieves online data and paper file information from a variety of sources and relays information to the appropriate destination.
  • Receives and directs messages, inquiries, and information requests from the public to the appropriate source.
  • Performs administrative duties as needed, using a variety of office equipment that includes PC, Windows software, email, faxes, word processing software, copiers, time clocks, paper shredders, and all other software or databases required for reporting or record maintenance.
  • Follow standard operating procedures for the park location.
  • All other duties assigned by leadership.
  • Pay Rate: $19.50

Emergency Services:
  • Contact local law enforcement personnel when circumstances warrant.
  • Report and dispatch on security incidents and threats
  • Oversees and report on security surveillance
  • Maintains and review security records periodically report on trends, anomalies, and concerns
  • Maintains accurate and professional communications with emergency responders during emergencies.
  • Assists with developing incident reports for emergencies.

Education and Experience:
  • High School diploma, GED, or equivalent Equivalent work experience will also be considered
  • 1+ year of previous experience as a dispatcher, highly desired

Language:
  • Ability to read, write, and speak fluent English
  • Spanish or other bilingual language skills are a plus.

Requirements:
  • Must be at least 18 years of age to comply with NY Child Labor Laws
  • Ability to work flexible schedule, including evenings, weekends, and holidays
  • Must have reliable transportation to and from your scheduled shift
  • Ability to address multiple tasks and priorities in a fast-paced environment
  • Ability to effectively and accurately communicate with external first responders and emergency personnel
  • Ability to operate a variety of electronic equipment, such as cameras, two-way radios, walkie-talkies, and/or personal computers
  • Must possess excellent observation, interviewing, listening, and note-taking skills
  • Must have the ability to safeguard confidential park information
  • Must have the ability to always remain alert and vigilant
  • Must be proficient in the use of Microsoft Office applications including Excel, Word, SharePoint, and Outlook
  • Must possess effective interpersonal skills needed to tactfully deal with other
  • people (both public and employees) and handle tense situations in a calm and professional manner
  • Ability to read and comprehend fine print on documents and computerized screens
  • Ability to understand and carry out verbal and written instructions
  • Must possess strong attention to detail needed for accurate data entry, report writing, and verbal communication

Physical Requirements:
  • Ability to remain sedentary for extended periods of time throughout the entirety of the shift
  • Frequent sedentary motion, while sitting and utilizing computer, cameras, or communication equipment
  • Ability to stand or walk long distances throughout the park, when needed
  • Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
  • Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
  • Ability to see details of objects that are more than a few feet away
  • Working Conditions:
  • This role will be predominantly based in an office setting with some exposure to all other indoor and outdoor park environments
  • Fast-paced environment with constantly shifting priorities and challenges
  • Subject to constant repetitive motion
  • Subject to frequent interruptions and requests that may require reprioritization of activities

Team member benefits:
Working at Splish Splash is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Splish Splash employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
  • Flexible schedule
  • Ability to cross-train and learn unique skills across various departments
  • Free admission to Splish Splash on your days off
  • Invitations to exclusive company-sponsored employee events throughout the season

We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Splish Splash Apply today!
Do not miss the chance to spark your career now!

Apply