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Herschend Jobs (NOW HIRING)

Herschend

Splish Splash Power Washer

Calverton, NY · On-site

$22/hr

Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique ...

Herschend

Living Shores - Education Ambassador

Glen, NH · On-site

Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique ...

Herschend

Animal Wellbeing - Part Time

Waimanalo, HI · On-site

$15.75 - $21.25/hr

Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something ...

Herschend

Story Land- Carpenter (Full Time)

Glen, NH · On-site

$22.50 - $30.75/hr

Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique ...

Herschend

Splish Splash Dispatcher

Calverton, NY · On-site

$19.50/hr

Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique ...

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Herschend information

Is Herschend a good company to work for?

Herschend is a family-owned entertainment company known for its theme parks, attractions, and hospitality locations. Employees often cite a positive work environment, opportunities for advancement, and benefits as advantages, though experiences can vary by location and role. Researching specific positions and locations can provide more detailed insights into working conditions.

What is the difference between Herschend vs Ride Operator?

AspectHerschendRide Operator
Required CredentialsHigh school diploma, safety trainingHigh school diploma, safety certification
Work EnvironmentAmusement parks, family entertainment centersAmusement parks, theme parks
Employer & Industry UsageHerschend manages multiple entertainment venuesCommon role within Herschend parks

Herschend is a company that manages various entertainment venues, including amusement parks, where Ride Operators work. Ride Operators are responsible for operating rides safely and assisting guests. While Herschend employees may include Ride Operators, the company also employs other roles. The main difference is that Herschend refers to the employer, whereas Ride Operator is a specific job position within their parks.

Is Dolly Parton part of Herschend?

Dolly Parton is not part of Herschend. She is a singer and actress who has collaborated with Herschend on projects like Dollywood, but she is not an employee or part of the company's staff. Herschend is a privately held entertainment and hospitality company that operates theme parks and attractions.

Is Herschend a good company?

Herschend is a family-owned entertainment company known for operating theme parks, attractions, and hospitality venues. Employee reviews often cite positive workplace culture and growth opportunities, though experiences can vary by location and role. It is advisable to research specific positions and locations for a comprehensive understanding.

What does Herschend do?

Herschend is a company that operates theme parks, attractions, and entertainment venues. Employees in related roles may work in guest services, operations, or management within these entertainment environments.
What cities are hiring for Herschend jobs? Cities with the most Herschend job openings:
Infographic showing various Herschend job openings in the United States as of June 2026, with employment types broken down into 41% Full Time, and 59% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Lake Compounce - Full-time Food & Beverage Supervisor

Herschend

Bristol, CT • On-site

Full-time

Medical, Retirement, PTO

Posted 17 days ago

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality®-the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The Food & Beverage (F&B) Supervisor is responsible for managing operations of our F&B locations throughout Lake Compounce. The day-to-day responsibilities of this role include overseeing all F&B locations and hosts, food safety and sanitation, guest service, food preparation, monitoring financial transactions, and quality controls.
We are currently looking for a:
Lake Compounce - Full-time Food & Beverage Supervisor
Roles & Responsibilities:
The Food & Beverage (F&B) Supervisor is responsible for managing operations of our F&B locations throughout Lake Compounce. The day-to-day responsibilities of this role include overseeing all F&B locations and hosts, food safety and sanitation, guest service, food preparation, monitoring financial transactions, and quality controls.
Role & Responsibilities:
Key Responsibilities:
  • Provide enhanced support to front-line hosts, with a primary focus on delivering hands-on, in-person training at park stands to elevate service standards
  • Maintain a full-time leadership presence across all operating hours and days during peak full-time operations to ensure seamless execution
  • Drive consistency and excellence in F&B operations, ensuring peak product quality and optimal inventory availability
  • Actively manage in-park labor and staffing levels to maximize efficiency and directly reduce guest wait times
  • Mentor and develop seasonal management staff to build robust bench strength and cultivate future leadership
  • Reinforce and uphold strict food safety practices and regulatory standards through continuous, active oversight
  • Monitor cost of sales and enforce waste-mitigation standards to maximize food and beverage profitability

Supervisory Duties:
  • Lead by example, attitude, and as a representation of Lake Compounce and Herschend's core values and Lead with Love principles
  • Act as an approachable mentor and coach to all assigned hosts and leadership
  • Become knowledgeable of performing the essential duties of all assigned F&B positions and backfill these positions when needed
  • Participate in all aspects of supervision of assigned employees, including training, performance coaching, and discipline
  • Ensure that all required meal and other breaks are being given in accordance with Connecticut law
  • Assist with team scheduling and timekeeping activities
  • Handles and resolves escalated guest concerns and criticisms with a positive attitude to deescalate
  • Interfaces with maintenance on all equipment or physical plant needs
  • All other duties assigned by leadership

Education and Experience:
  • High School diploma or equivalent preferred; Equivalent work experience will also be considered
  • 2-3 years of previous work experience in food service, quick service, or restaurant setting. Multi-unit management experience preferred
  • 1+ previous supervisory experience a plus, preferably in a food or restaurant setting
  • Previous amusement park, theme park, or waterpark experience a plus
  • Must become Food Handler Safety Certified (ServSafe or similar) or become so within 90 days of hire, when required by state and local guidelines
  • Previous experience with Point of Sale (POS) technology and PCI compliance a plus

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus
Requirements:
  • Must be at least 18 years of age to comply with Connecticut Child Labor Laws
  • Must possess a valid driver's license and clean driving record
  • Ability to work flexible schedule, including evenings, weekends, and holidays
  • Must have negative TB test results within the last 2 years
  • Must have reliable transportation to and from your scheduled shifts
  • Ability to comply with all uniform policies
  • Must possess safety-oriented mindset and understand the importance of complying with all state, and local food preparation and serving regulations
  • Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
  • Ability to handle high-pressure situations, meet the demands of constant deadlines, and coordinate multiple priorities in a dynamic environment
  • Must possess strong written and verbal communication skills
  • Must possess strong attention to detail and problem-solving abilities

Physical Requirements:
  • Ability to stand, walk, and remain on feet for majority of the workday
  • Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
  • Ability to withstand heat and humidity from the food preparation equipment
  • Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

Working Conditions:
  • This role will be based in one or more food stall and/or restaurant locations throughout the park, with exposure to both indoor and outdoor environments
  • Subject to frequent interruptions and requests that may require reprioritization of activities
  • Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
  • Subject to constant repetitive motion, high noise levels, and heavily populated environments

Team member benefits:
Why Palace Entertainment?
We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.
Palace Perks and Benefits:
  • Competitive compensation
  • Management Incentive Plan
  • Comprehensive health and wellness package
  • 401k Savings and Investment plan
  • Free admission to Palace Parks in the continental US
  • Generous vacation and sick time

When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.
Do not miss the chance to spark your career now!

Apply