Helper Southend Jobs (NOW HIRING)

Company Overview

Southend Pharmacy is a modern 503A compounding pharmacy built on clinical precision, operational clarity, and a human-first approach. Licensed in 35+ states and focused on longevity-aligned therapeutics, we support providers and their patients with precision in compounding and transparent processes. Southend Pharmacy operates at the intersection of innovation, ambition, and clinical excellence—blending precision, clarity, and compassionate support to help providers deliver patient-centered, clinically guided care across every step of the treatment journey.
Job Summary 

The Medical Affairs Pharmacist serves as the organization’s primary clinical and scientific expert, supporting medical information, internal education, and external scientific engagement across both sterile and nonsterile compounding. This role is responsible for delivering accurate, evidence-based medical information, leading internal clinical training initiatives, and supporting compliant scientific exchange with healthcare professionals. This position will expand to include conference attendance and Medical Science Liaison–style activities, supporting the organization’s scientific credibility and clinical leadership. 

Work Remotely After Training! This position offers the flexibility of a fully remote work environment following successful completion of our required onsite training program.

IMPORTANT TRAINING REQUIREMENT: All candidates must be available to complete three (3) consecutive weeks of mandatory onsite training, Monday through Friday. This requirement applies to all candidates and is non-negotiable, regardless of remote work eligibility.

Key Responsibilities 

Medical Information & Clinical Support 

● Serve as the primary medical information resource for internal teams and external healthcare professionals 

● Provide medical information support for sterile and nonsterile compounded preparations. ● Respond to clinical inquiries related to: 

○ Formulation rationale and excipient selection 

○ Dosing, administration, and route-specific considerations 

○ Stability, beyond-use dating, and storage 

○ Sterility assurance principles and risk-based decision-making 

○ Safety, contraindications, and special population considerations

● Research, analyze, and synthesize scientific literature to ensure medical responses are accurate, evidence-based, and clinically appropriate 

● Develop, review, and maintain medical information resources, including: ○ Standard response documents 

○ Clinical FAQs and reference guides 

○ Literature reviews and scientific summaries 

● Ensure all medical information content aligns with applicable regulatory, accreditation, and quality standards for compounding pharmacies (e.g., USP <795>, <797>, <800>, as applicable) 

● Track inquiry trends to proactively identify knowledge gaps and develop supporting clinical content 

● Monitor and stay current on evolving regulatory, accreditation, and professional standards impacting sterile and nonsterile compounding, including updates to USP chapters, FDA guidance, and relevant state board requirements, and incorporate changes into medical information content and clinical guidance 

Internal Medical Training & Education 

● Design and deliver internal clinical and medical training programs for pharmacy staff, customer-facing teams, and leadership 

● Support onboarding and ongoing education related to: 

○ Sterile and nonsterile compounded product offerings 

○ Therapeutic areas supported by the pharmacy 

○ Clinical rationale behind formulation and beyond-use dating decisions 

● Develop and maintain training materials, including slide decks, quick-reference tools, and clinical playbooks

● Lead recurring educational sessions such as lunch-and-learns, clinical updates, and ad hoc trainings 

● Collaborate closely with pharmacy operations, quality, and compliance teams to ensure consistent and compliant medical messaging 

● Continuously update training content based on evolving clinical evidence, regulatory changes, and internal feedback 

● Proactively update internal training materials and educational programs to reflect changes in regulatory standards, compounding guidance, and best practices, ensuring continued inspection and audit readiness 

Scientific & External Engagement 

● Participate in medical and pharmacy conferences to support scientific exchange and professional development 

● Engage in compliant scientific discussions with healthcare professionals regarding: ○ Appropriate use of sterile and nonsterile compounded therapies 

○ Clinical decision-making when commercially available products are not suitable 

● Build and maintain professional relationships with pharmacists, prescribers, and key clinical stakeholders 

● Gather and communicate medical insights from external engagements to inform internal education, strategy, and operations 

Cross-Functional Collaboration 

● Partner with pharmacy operations, quality, compliance, and leadership teams to address complex clinical and formulation-related questions 

● Provide medical and scientific input to support strategic initiatives and clinical decision-making

● Serve as a trusted internal advisor on sterile and nonsterile compounding-related clinical matters 

Regulatory & Standards Awareness 

● Maintain ongoing awareness of changes to regulatory, accreditation, and professional standards affecting sterile and nonsterile compounding practices 

● Translate regulatory and standards updates into clear, clinically relevant guidance for internal stakeholders 

● Partner with Quality and Compliance teams to support consistent interpretation and application of updated requirements 

● Contribute to inspection and audit readiness by ensuring medical information content and clinical training reflect current expectations 

What We Require

● Doctor of Pharmacy (PharmD) from an accredited school of pharmacy

● Active, unrestricted pharmacist license in good standing (multi-state licensure preferred or ability to obtain)

● 3+ years of progressive experience in clinical pharmacy, medical affairs, medical information, compounding pharmacy, or a related scientific or regulatory role

● Demonstrated expertise in interpreting, evaluating, and synthesizing scientific literature to support evidence-based clinical and medical decision-making

● Strong working knowledge of sterile and nonsterile compounding principles, including formulation science, excipient selection, stability, beyond-use dating, and sterility assurance

● Working knowledge of regulatory and accreditation frameworks impacting compounding pharmacy (e.g., USP <795>, USP <797>, USP <800>, FDA guidance, and state board requirements)

● Proven ability to develop, review, and maintain high-quality medical information content, including standard response documents, literature reviews, scientific summaries, and clinical reference materials

● Experience responding to complex clinical inquiries related to dosing, administration, formulation rationale, safety considerations, contraindications, and special populations

● Demonstrated ability to engage in compliant scientific exchange with healthcare professionals while maintaining adherence to medical, legal, and regulatory standards