IT TECH
Creola, AL · On-site
Serve as first level helpdesk technician and respond to tickets * Escalate issues, as necessary, to higher level support personnel * Provide quick and effective assistance related to information ...
IT TECH
Creola, AL · On-site
Serve as first level helpdesk technician and respond to tickets * Escalate issues, as necessary, to higher level support personnel * Provide quick and effective assistance related to information ...
IT Specialist
Arab, AL · On-site
The IT Support Technician is the first line of support for users both in the office and ... which help HYCO achieve its core objectives. Qualifications EDUCATION / EXPERIENCE REQUIRED ...
IT Specialist
Arab, AL · On-site
The IT Support Technician is the first line of support for users both in the office and ... which help HYCO achieve its core objectives. Qualifications EDUCATION / EXPERIENCE REQUIRED ...
IT Specialist
Arab, AL · On-site
The IT Support Technician is the first line of support for users both in the office and ... which help HYCO achieve its core objectives. Qualifications EDUCATION / EXPERIENCE REQUIRED • ...
IT Specialist
Arab, AL · On-site
The IT Support Technician is the first line of support for users both in the office and ... which help HYCO achieve its core objectives. Qualifications EDUCATION / EXPERIENCE REQUIRED • ...
IT Specialist
Birmingham, AL · On-site
The IT Specialist II is a member of a team focused on assisting customers via a ticketing system ... Providing a positive user experience by being patient, empathetic, and helpful. * Responding to ...
IT Specialist
Birmingham, AL · On-site
The IT Specialist II is a member of a team focused on assisting customers via a ticketing system ... Providing a positive user experience by being patient, empathetic, and helpful. * Responding to ...
IT Specialist
Birmingham, AL · On-site
$30/hr
The IT Specialist II is a member of a team focused on assisting customers via a ticketing system ... Providing a positive user experience by being patient, empathetic, and helpful. * Responding to ...
Quick apply
IT Specialist
Birmingham, AL · On-site
$30/hr
The IT Specialist II is a member of a team focused on assisting customers via a ticketing system ... Providing a positive user experience by being patient, empathetic, and helpful. * Responding to ...
It Administrator
Mobile, AL · On-site
$50K - $65K/yr
Description Ideal Candidate Summary: Junior IT Administrator (0-3 years preferred) with strong ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
New
It Administrator
Mobile, AL · On-site
$50K - $65K/yr
Description Ideal Candidate Summary: Junior IT Administrator (0-3 years preferred) with strong ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
New
We have an IT System Support Analyst opening that might be a fit. In this role you will work the ticket cue, help with end of lease and answer incoming calls. T Contract Duration: 6 months + Required ...
We have an IT System Support Analyst opening that might be a fit. In this role you will work the ticket cue, help with end of lease and answer incoming calls. T Contract Duration: 6 months + Required ...
IT Administrator
$50K - $65K/yr
Description Ideal Candidate Summary: Junior IT Administrator (0-3 years preferred) with strong ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
IT Administrator
$50K - $65K/yr
Description Ideal Candidate Summary: Junior IT Administrator (0-3 years preferred) with strong ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
It Administrator
$50K - $65K/yr
Description Ideal Candidate Summary: Junior IT Administrator (0-3 years preferred) with strong ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
It Administrator
$50K - $65K/yr
Description Ideal Candidate Summary: Junior IT Administrator (0-3 years preferred) with strong ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
It Administrator
$50K - $65K/yr
Description Ideal Candidate Summary: Junior IT Administrator (0-3 years preferred) with strong ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
It Administrator
$50K - $65K/yr
Description Ideal Candidate Summary: Junior IT Administrator (0-3 years preferred) with strong ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
IT Technician
Birmingham, AL · On-site
Maintain detailed logs of technical issues and resolutions, ensuring all support actions are properly documented in the help desk system. * Collaboration: Work closely with other IT team members to ...
IT Technician
Birmingham, AL · On-site
Maintain detailed logs of technical issues and resolutions, ensuring all support actions are properly documented in the help desk system. * Collaboration: Work closely with other IT team members to ...
SUPV IT SPECIALIST (CUSTSPT)
Montgomery, AL · On-site +1
$106K - $158K/yr
Learn more about this agency Duties Help * Planning and supervising the work of a work unit for ... Attention to Detail- experience reviewing my own information technology-related work or data and ...
New
SUPV IT SPECIALIST (CUSTSPT)
Montgomery, AL · On-site +1
$106K - $158K/yr
Learn more about this agency Duties Help * Planning and supervising the work of a work unit for ... Attention to Detail- experience reviewing my own information technology-related work or data and ...
New
Summary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II . A successful candidate will have a track record of ...
Quick apply
Summary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II . A successful candidate will have a track record of ...
Information Technology Manager
Fort Novosel, AL · On-site
$89K - $109K/yr
Role: Information Technology Manager Location: 5302 Outlaw Street, Fort Rucker, AL 36362-5000 ... Manage S6 Trouble Ticket Portal and Helpdesk, ensuring all tickets are resolved within 72 hours.
Quick apply
Information Technology Manager
Fort Novosel, AL · On-site
$89K - $109K/yr
Role: Information Technology Manager Location: 5302 Outlaw Street, Fort Rucker, AL 36362-5000 ... Manage S6 Trouble Ticket Portal and Helpdesk, ensuring all tickets are resolved within 72 hours.
IT Technician
Phenix City, AL · On-site
$24 - $30/hr
We are looking for an IT Technician to become a valued member of our IT team that takes pride in ... Work effectively within a Help Desk covering multiple time zones * Install and support Microsoft ...
IT Technician
Phenix City, AL · On-site
$24 - $30/hr
We are looking for an IT Technician to become a valued member of our IT team that takes pride in ... Work effectively within a Help Desk covering multiple time zones * Install and support Microsoft ...
We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to ... We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ...
Quick apply
We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to ... We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ...
IT Support Analyst
Daphne, AL · On-site
We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to ... We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ...
Quick apply
IT Support Analyst
Daphne, AL · On-site
We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to ... We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ...
IT Support Analyst
Saraland, AL · On-site
We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to ... We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ...
Quick apply
IT Support Analyst
Saraland, AL · On-site
We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to ... We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ...
IT Specialist II
Troy, AL · On-site
Posting Details Position Information Posting Number SF2555P Position Title IT Specialist II ... helpdesk requests in a timely manner in a fast-paced environment. Minimum Qualifications 1. ...
IT Specialist II
Troy, AL · On-site
Posting Details Position Information Posting Number SF2555P Position Title IT Specialist II ... helpdesk requests in a timely manner in a fast-paced environment. Minimum Qualifications 1. ...
Manager, IT Services
Birmingham, AL · On-site
$89K - $109K/yr
Helpdesk/Desktop support * Servers- advanced knowledge of configuration, deployment, maintenance, and troubleshooting of servers; domain controllers, file servers, print servers, anti-virus ...
Quick apply
Manager, IT Services
Birmingham, AL · On-site
$89K - $109K/yr
Helpdesk/Desktop support * Servers- advanced knowledge of configuration, deployment, maintenance, and troubleshooting of servers; domain controllers, file servers, print servers, anti-virus ...
Helper Information Technology information
What is the difference between Helper Information Technology vs Technician Information Technology?
| Aspect | Helper Information Technology | Technician Information Technology |
|---|---|---|
| Credentials | High school diploma or equivalent; basic certifications | High school diploma; technical certifications (e.g., CompTIA A+) |
| Work Environment | Assist with hardware/software setup, basic troubleshooting | Perform repairs, installations, and advanced troubleshooting |
| Employer Usage | Entry-level support roles in IT departments | Technical support, maintenance, and repair roles |
| Search/Comparison Intent | Understanding entry-level IT support roles | Technical troubleshooting and repair positions |
Helper Information Technology roles typically involve assisting with basic IT tasks and require minimal certifications, making them suitable for entry-level candidates. Technician Information Technology positions demand more technical skills and certifications, focusing on repairs and advanced troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.
What does a helper information technology do?
A helper in information technology assists with basic technical tasks such as setting up equipment, troubleshooting hardware and software issues, and supporting IT staff. They often perform tasks under supervision, use tools like diagnostic software, and may need foundational knowledge of computer systems and networks.
Which helper information technology job is the highest paid?
Among helper roles in information technology, positions such as IT support specialists or network technicians tend to have higher salaries, especially with certifications like CompTIA or Cisco. However, roles involving advanced skills or certifications, such as cybersecurity analysts or systems administrators, generally earn the highest wages within entry-level or support positions.
What are the most commonly searched types of Information Technology jobs in Alabama? The most popular types of Information Technology jobs in Alabama are:
G.A. West rating
8.0
Based on 7 frontline employees who took The Breakroom Quiz
Job description
G.A. West & Co. is seeking an IT Tech for a full-time career opportunity in Creola, Alabama. The ideal candidate will have a background in Information Technology, will be self-motivated, and always up for a challenge! A problem solver that is willing to learn and grow with an expanding and purpose driven organization. Sets high expectations for themselves and is responsive and proactive on all fronts.
Responsibilities
Requirements
Experience
G.A. West & Company, Inc. is an equal opportunity employer. To provide equal employment opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. It has been, and will continue to be, G.A. West policy not to discriminate based on race, creed, color, religion, national origin, age, ancestry, nationality, genetic information, marital or domestic partnership or civil union status, sex, gender, disability, pregnancy, affectional or sexual orientation, or any other basis protected by federal, state, or local law for all personal actions and all phases of recruitment and/or employment.
Responsibilities
- Set up workstations with computers and necessary peripheral devices
- Install and configure appropriate software and functions according to specifications
- Manage user accounts and permissions on Active Directory and Microsoft 365
- Experience with Office 365 platform: Entra, Exchange, SharePoint, Teams, and OneDrive
- Troubleshoot user issues
- Serve as first level helpdesk technician and respond to tickets
- Escalate issues, as necessary, to higher level support personnel
- Provide quick and effective assistance related to information technology systems
- Maintain networks and computer systems
- Maintain hardware, software and process documentation
- Provide support via phone, email, or chat
- Help identify and eliminate security risks
- Update malware protection devices to prevent viruses or computer hacking
- Perform other duties as assigned
Requirements
- Solid knowledge of Windows operating systems, including Windows 10, and Windows 11 and Microsoft Office
- Basic understanding of networked printing systems and Cisco based networks
- Diagnostic skills for technical issues
- Ability to prioritize and handle multiple tasks and projects concurrently
- Technical awareness: ability to match resources to technical issues appropriately
- Understanding of support tools, techniques, and how technology is used to provide IT services
- Self-motivated with the ability to work in a fast-moving environment
- Power BI experience/knowledge is a plus
Experience
- Minimum 2 years in an IT position providing troubleshooting and support.
G.A. West & Company, Inc. is an equal opportunity employer. To provide equal employment opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. It has been, and will continue to be, G.A. West policy not to discriminate based on race, creed, color, religion, national origin, age, ancestry, nationality, genetic information, marital or domestic partnership or civil union status, sex, gender, disability, pregnancy, affectional or sexual orientation, or any other basis protected by federal, state, or local law for all personal actions and all phases of recruitment and/or employment.
What G.A. West employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About G.A. West & Co.
Sourced by ZipRecruiter
Industry
Construction
Company size
1,001 - 5,000 Employees
Headquarters location
Creola, AL, US
Year founded
1987