Helper Audio Visual Programmer Jobs in Memphis, TN

Description

National Network Services (NNS) is seeking a skilled Audio Visual (AV) Field Engineer (Levels 1-3) to join our growing team. This role is responsible for installing, configuring, testing, troubleshooting, and commissioning professional audio, video, lighting, and control systems for commercial customers throughout the United States. The ideal candidate will have hands-on experience with AV systems, strong troubleshooting skills, and the ability to travel while supporting high-profile customer installations.

What We Offer

• Salary Range: $25-$40/hour, depending on experience
• Medical, Dental, and Vision Insurance
• Free Basic Life Insurance
• Voluntary Life Insurance
• Short- and Long-Term Disability
• Company-Matched 401(k)
• Paid Holidays
• Paid Time Off

General Requirements

• Valid driver's license with a clean driving record.
• Ability to pass background checks and drug screening if required.
• OSHA 10 certification preferred (or willingness to obtain).
• Ability to lift up to 50 pounds regularly.
• Ability to work on ladders, lifts, and scaffolding.
• Comfortable working in ceilings, crawl spaces, and construction environments.
• Ability to stand, bend, kneel, and climb for extended periods.
• Strong problem-solving and troubleshooting skills.
• Excellent attention to detail.
• Good communication and customer service skills.
• Ability to work independently and as part of a team.
• Reliable, punctual, and organized.
• Willingness to travel to job sites and occasionally work overtime as project schedules require.

Job Description: Field Engineer - Audio Visual Commercial Installation

This position outlines three levels for the Field Engineer role (Field Engineer I, II, and Senior Field Engineer), including defined experience bands and alignment with AVIXA CTS / CTS-D standards for hiring and compliance purposes.

Position Summary

The Field Engineer is responsible for the technical execution, validation, commissioning, and closeout of commercial Audio Visual (AV) installation projects. This role supports AVIXA-aligned best practices and ensures systems are delivered in accordance with approved designs, performance standards, and client expectations.

Core Responsibilities (All Levels)

• Validate Bills of Materials (BOM) against approved design documents, scope, and site conditions
• Review, markup, and accept shop drawings prior to installation
• Manage initial CAD handoff documentation for field execution
• Support commissioning plans, functional testing, and performance verification
• Develop and execute programming task lists and schedules
• Assist with or perform control system, DSP, and network-based AV programming
• Develop end-user training guides and operational documentation
• Conduct or support final system training for end users
• Produce final project closeout documentation including as-built drawings
• Ensure compliance with AVIXA standards, safety requirements, and quality benchmarks

Field Engineer I (Entry / Junior Level)

• Experience Band: 1-2 years of commercial AV or related technical experience
• Supports senior engineers and project teams during installation and commissioning
• Performs BOM validation and documentation updates under supervision
• Assists with shop set reviews and CAD redlines
• Executes defined programming tasks with guidance
• Supports system testing and troubleshooting
• Participates in end-user training sessions
• CTS, CTS-I, and CTS-D certification preferred or actively pursuing

Field Engineer II (Mid-Level)

• Experience Band: 3-6 years of commercial AV engineering or systems integration experience
• Independently manages BOM validation and shop drawing acceptance
• Leads CAD handoff documentation and as-built updates
• Coordinates commissioning activities and functional testing
• Develops programming schedules and executes system programming
• Serves as a technical point of contact for installers and project managers
• Leads portions of end-user training
• CTS certification required; CTS-I or progress toward CTS-D preferred

Senior Field Engineer (Lead / Advanced Level)

• Experience Band: 7+ years of commercial AV engineering experience, including complex or enterprise-scale systems
• Owns technical execution for complex or multi-system projects
• Reviews and approves engineering documentation and shop sets
• Develops commissioning strategies aligned with CTS-D methodologies
• Oversees programming architecture, standards, and quality control
• Mentors junior engineers and provides technical leadership
• Leads final client training and system acceptance
• Ensures full compliance with AVIXA CTS-D standards and best practices
• CTS-D certification required (CTS-I acceptable depending on role focus)

Qualifications & Certifications

• Demonstrated experience in commercial AV systems engineering
• Proficiency with CAD platforms and AV documentation workflows
• Strong understanding of signal flow, control systems, DSP, networking, and commissioning
• Knowledge of AVIXA standards, including ANSI/INFOCOMM guidelines
• Certification requirements aligned by level as noted above

Work Environment

This position requires work on active construction sites and in office environments, coordination with internal and external stakeholders, and occasional travel. Responsibilities may include physical access to equipment racks, ceilings, and job sites.

Travel Requirements

This position requires regular travel to customer sites throughout multiple regions of the United States. Candidates must be flexible and understand the importance of supporting high-profile customers with urgent service and installation needs.

Working with our Company

Founded in 1989, National Network Services (NNS) is an industry leader in the installation and support of Structured Cabling, Physical Security, Audio Visual, and DC Power Systems. In 2020, NNS joined Ascension Property Services, a nationwide group of specialty trade contractors committed to serving customers with loyalty, consistency, and expertise.

As part of our team, you will have opportunities to work on cutting-edge technologies, receive training on new systems, and advance your career within a growing organization.

We maintain a drug-free workplace and are committed to ensuring a safe, healthy, and productive environment for all employees and customers.

We hope this information helps you make an informed decision as you consider your next employer.

The company is committed to inclusive hiring practices. As an equal opportunity employer, we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.