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Helpdesk Jobs in Manchester, CT (NOW HIRING)

Revere Staffing Partners Corp.

Driver Helper

East Windsor, CT · On-site

$14.75 - $18/hr

East Windsor, CT Driver Helper $17.50+ Monday- Friday 6am- Finish Position Overview: We are seeking a reliable and hardworking Driver Helper to assist drivers with daily delivery operations. This ...

Revere Staffing Partners Corp.

Driver Helper

East Windsor, CT · On-site

$15.25 - $18.50/hr

East Windsor, CT Driver Helper $17.50+ Monday- Friday 6am- Finish Position Overview: We are seeking a reliable and hardworking Driver Helper to assist drivers with daily delivery operations. This ...

Ferraro Foods

Driver Helper

Cheshire, CT · On-site

$175/day

At Ferraro Foods, our Driver Helpers play an important role in ensuring products arrive safely, accurately, and on time. Working alongside our drivers, Driver Helpers assist with unloading deliveries ...

Westfield Bank

Help Desk Technician I (FT)

Westfield, MA · On-site

$22.79 - $34.18/hr

Help Desk Technician I Department: Information Technology Job Status: Full Time FLSA Status: Non-Exempt Grade: 8 Amount of Travel: Some Travel Reports To: IT, Help Desk Manager Positions Supervised:

Westfield Bank

Help Desk Technician I (FT)

Westfield, MA · On-site

$21 - $28.25/hr

Help Desk Technician I Department: Information Technology Job Status: Full Time FLSA Status: Non-Exempt Grade: 8 Amount of Travel: Some Travel Reports To: IT, Help Desk Manager Positions Supervised:

A.P. Møller - Maersk A/S

Driver Helper

Windsor, CT · On-site

$18 - $21/hr

The Driver's helper is responsible for assisting the driver in all day to day activities. This includes but is not limited to loading and unloading the truck, along with any other duties the driver ...

A.P. Møller - Maersk A/S

Driver Helper

Windsor, CT

$18 - $21/hr

The Driver's helper is responsible for assisting the driver in all day to day activities. This includes but is not limited to loading and unloading the truck, along with any other duties the driver ...

Rooterman Hartford

Be Seen First

Personal Care Helper

Newington, CT · On-site

$27.75/hr

This job is starting in September, helping a High functioning handicap wheelchair lady through her day at driving, working in office, doing errands, chores and cleaning. Days open Monday, Wednesday ...

Managed Staffing

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...

Asset Living

Temporary Turn Help

Mansfield Center, CT · On-site

$19.25 - $25.50/hr

TURN HELP The Turn Help is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Turn Help is ...

Asset Living

Temporary Turn Help

Mansfield Center, CT

$19.25 - $25.50/hr

TURN HELP The Turn Help is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Turn Help is ...

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All JobsHelpdesk JobsHelpdesk Jobs in Manchester, CT

Helpdesk information

See Manchester, CT salary details

$12

$23

$34

How much do helpdesk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for helpdesk in Manchester, CT is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.20 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What job categories do people searching Helpdesk jobs in Manchester, CT look for?

The top searched job categories for Helpdesk jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Helpdesk jobs?

Cities near Manchester, CT with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Manchester, CT as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,635 per year, or $23.4 per hour.

Shop Helper/Mechanic Apprentice

Firematic Supply Co, Inc

Rocky Hill, CT • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Who we are:
Firematic is a well-established family owned business who has been serving those who protect us all for over 50 years.
What you'll be doing:
Busy Truck Shop in need of a Shop Helper/Apprentice who is looking to learn about Fire Apparatus from our skilled Mechanics while helping with the following:
-Running Parts
-Pick up and Drop off of Trucks
-General shop maintenance (sweeping, taking out trash, changing light bulbs, etc.)
-Assisting mechanics as needed
Requirements:
In order to be successful in this position you must come with a positive attitude and ability to work independently and in a team environment while demonstrating safe work habits
-Basic mechanical knowledge
-Must be a hard worker and dependable
-Valid CDL preferred but not required
Benefits:
We offer a comprehensive benefit package including, medical, dental, vision, short-term and long-term disability, 401k with company match and paid time off.

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