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Helpdesk Jobs in Layton, UT (NOW HIRING)

Helpdesk Support

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

Skills and Experience Needed: * High School Diploma or GED required. * Previous computer technical support experience preferred. A+, MCP, Dell or other industry identified certifications are ...

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Mover / Helper

Ogden, UT · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

P & P Construction is expanding and looking for helpers to join our remodeling team! Job Responsibilities: The position will be assisting in taking apart apartments/homes and preparing them for ...

Mover / Helper

Ogden, UT · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

* We are hiring immediately for a part time HELPER COOK position. * Location : 5201 W Amelia Earhart Drive, Salt Lake City, UT 84116 Note: online applications accepted only. * Schedule : Part time ...

Shop Helper

Salt Lake City, UT · On-site

$14.50 - $18.50/hr

Shop Helper Full-Time | Salt Lake City, UT Dillon Toyota Lift is hiring a Shop Helper for our Salt Lake City branch. This is an entry-level, hands-on role supporting our shop technicians with ...

Announcement Details Open Date 05/29/2026 Requisition Number PRN17104N Job Title Maintenance Helper Working Title Maintenance Helper Career Progression Track B Track Level FLSA Code Nonexempt Patient ...

Details Open Date 05/29/2026 Requisition Number PRN17104N Job Title Maintenance Helper Working Title Maintenance Helper Career Progression Track B Track Level FLSA Code Nonexempt Patient Sensitive ...

Help Desk Specialist

Clearfield, UT · On-site

$60K - $75K/yr

Help Desk Specialist Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually About E.L. Blake Corporation E.L. Blake Corporation (ELB) is a Service-Disabled Veteran-Owned Small ...

* We are hiring immediately for a part time HELPER COOK position. * Location : 5201 W Amelia Earhart Drive, Salt Lake City, UT 84116 Note: online applications accepted only. * Schedule : Part time ...

* We are hiring immediately for a part time HELPER COOK position. * Location : 5201 W Amelia Earhart Drive, Salt Lake City, UT 84116 Note: online applications accepted only. * Schedule : Part time ...

Electrical Helper - Benson

Salt Lake City, UT · On-site

$16.50 - $21/hr

Amteck is currently looking to add Electrical Helpers to our project in Benson, NC. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...

Help Desk Specialist

Clearfield, UT · On-site

$60K - $75K/yr

Help Desk Specialist Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually About E.L. Blake Corporation E.L. Blake Corporation (ELB) is a Service-Disabled Veteran-Owned Small ...

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Helpdesk information

See Layton, UT salary details

$11

$21

$30

How much do helpdesk jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for helpdesk in Layton, UT is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.61 per hour, depending on experience, location, and employer.

Is helpdesk a hard job?

Helpdesk jobs involve troubleshooting technical issues, providing customer support, and often require good communication skills and basic knowledge of hardware and software. The difficulty level depends on the complexity of issues handled and the individual's experience, but it generally involves problem-solving and patience. Certifications like CompTIA A+ can help improve proficiency and job performance.

What is the job of a help desk?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve user requests efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk professionals. Helpdesk roles require human judgment, customer service skills, and complex problem-solving that AI cannot replicate entirely. Helpdesk technicians need to adapt by developing skills in AI tools, scripting, and system management.

What jobs pay 4000 a week without a degree?

Helpdesk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses. These roles may require strong communication skills, technical knowledge, or apprenticeships rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Layton, UT? The most popular types of Helpdesk jobs in Layton, UT are:
What job categories do people searching Helpdesk jobs in Layton, UT look for? The top searched job categories for Helpdesk jobs in Layton, UT are:
What cities near Layton, UT are hiring for Helpdesk jobs? Cities near Layton, UT with the most Helpdesk job openings:
Helpdesk Support

Helpdesk Support

Stem Xpert

Salt Lake City, UT • On-site

$19.25 - $26.25/hr

Contractor

Posted 17 days ago


Job description

Job Description

Skills and Experience Needed:

  • High School Diploma or GED required. 
  • Previous computer technical support experience preferred. A+, MCP, Dell or other industry identified certifications are preferred but not required. 
  • Successful candidates should possess technical skills in the following areas: PC hardware for workstations and laptops, Network troubleshooting, Windows operating systems, and applications such as Microsoft Office/Outlook products and Lotus Notes/ Smart Suite. MAC HW/SW skills also a plus. 
  • The ability to communicate effectively both written and oral is imperative, as well as efficient and accurate typing skills. 
  • Ability to provide an excellent customer service that results in high customer satisfaction.
  • Candidates should not only be able to troubleshoot, but be able to identify why a PC is performing a certain behavior. 

We need people that have used Windows 7 and done troubleshooting with the product. Office 2007 and 2010 people should know how to troubleshoot the issues with the product. Networking experience on troubleshooting an issue with an Internet \ network being down.
"The type of candidate we are looking for has to have a good working knowledge of the Windows operating systems and messaging/collaboration programs coupled with solid troubleshooting skills. If they have had previous call center experience that certainly helps, but without the basic skills, they can't pass the technical assessment. We would also like to be sure the candidates have working knowledge of how a network\ internet works and the troubleshooting knowledge."

Additional Information



stem xpert logo

About stem xpert

Sourced by ZipRecruiter

STEM Xpert, based in Ann Arbor, MI, US, is a leading company in the Science, Technology, Engineering, and Mathematics (STEM) education industry. Since their establishment, they have made an indelible mark by providing innovative services and products designed to enhance STEM learning. Their service portfolio includes comprehensive educational programs, customized learning modules and interactive STEM kits. Driven by a passion for nurturing young minds, the company's mission is to bring about an educational renaissance in the STEM field, making learning not just theoretical but practical and fun. One notable achievement for STEM Xpert has been its success in reaching a broad spectrum of learners, from school-age to adults, contributing significantly towards empowering the community's technological and scientific literacy.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2012