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Helpdesk Jobs in Layton, UT (NOW HIRING)

Stem Xpert

Helpdesk Support

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

Skills and Experience Needed: * High School Diploma or GED required. * Previous computer technical support experience preferred. A+, MCP, Dell or other industry identified certifications are ...

All My Sons Moving & Storage

Mover / Helper

Ogden, UT · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

All My Sons Moving & Storage

Mover / Helper

Ogden, UT · On-site

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

All My Sons Moving & Storage

Mover / Helper

Ogden, UT · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Centuri Group, Inc.

Welder Helper

Centerville, UT · On-site

$15 - $18.75/hr

As a Welder Helper, you support Journeyman Welders by ensuring tools and workplace are safe, assisting with grinding pipe ends and cleaning welds. If you have a desire to learn the pipeline welding ...

Centuri Construction Group

Welder Helper

Centerville, UT · On-site

$15 - $18.75/hr

As a Welder Helper, you support Journeyman Welders by ensuring tools and workplace are safe, assisting with grinding pipe ends and cleaning welds. If you have a desire to learn the pipeline welding ...

University of Utah

Maintenance Helper

Salt Lake City, UT · On-site

$16 - $18/hr

Announcement Details Open Date 05/29/2026 Requisition Number PRN17104N Job Title Maintenance Helper Working Title Maintenance Helper Career Progression Track B Track Level FLSA Code Nonexempt Patient ...

Amteck, LLC

Electrician Helper - Houston

Salt Lake City, UT · On-site

$16.50 - $21/hr

Electrician Helpers work under the supervision and direction of Journeyman Electricians, foreman, and other leadership on the construction project. Helpers will perform duties as assigned within ...

Amteck, LLC

Electrical Helper - Benson

Salt Lake City, UT

$16.50 - $21/hr

Amteck is currently looking to add Electrical Helpers to our project in Benson, NC. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...

Zachry Group

Helper 2

West Bountiful, UT · On-site

$15 - $18.75/hr

POSITION SUMMARY: Provides cleaning of all buildings, including operational facilities within the plant. Position will stock cabinets, refrigerators and other areas of the plant and buildings with ...

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Helpdesk information

See Layton, UT salary details

$11

$21

$30

How much do helpdesk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for helpdesk in Layton, UT is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.61 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are popular job titles related to Helpdesk jobs in Layton, UT?

For Helpdesk jobs in Layton, UT, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Layton, UT look for?

The top searched job categories for Helpdesk jobs in Layton, UT are:

What cities near Layton, UT are hiring for Helpdesk jobs?

Cities near Layton, UT with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Layton, UT as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $43,751 per year, or $21 per hour.

Helpdesk Support

Stem Xpert

Salt Lake City, UT • On-site

$19.25 - $26.25/hr

Contractor

Re-posted 26 days ago

Job description

Job Description

Skills and Experience Needed:

  • High School Diploma or GED required. 
  • Previous computer technical support experience preferred. A+, MCP, Dell or other industry identified certifications are preferred but not required. 
  • Successful candidates should possess technical skills in the following areas: PC hardware for workstations and laptops, Network troubleshooting, Windows operating systems, and applications such as Microsoft Office/Outlook products and Lotus Notes/ Smart Suite. MAC HW/SW skills also a plus. 
  • The ability to communicate effectively both written and oral is imperative, as well as efficient and accurate typing skills. 
  • Ability to provide an excellent customer service that results in high customer satisfaction.
  • Candidates should not only be able to troubleshoot, but be able to identify why a PC is performing a certain behavior. 

We need people that have used Windows 7 and done troubleshooting with the product. Office 2007 and 2010 people should know how to troubleshoot the issues with the product. Networking experience on troubleshooting an issue with an Internet \ network being down.
"The type of candidate we are looking for has to have a good working knowledge of the Windows operating systems and messaging/collaboration programs coupled with solid troubleshooting skills. If they have had previous call center experience that certainly helps, but without the basic skills, they can't pass the technical assessment. We would also like to be sure the candidates have working knowledge of how a network\ internet works and the troubleshooting knowledge."

Additional Information


stem xpert logo

About stem xpert

Sourced by ZipRecruiter

STEM Xpert, based in Ann Arbor, MI, US, is a leading company in the Science, Technology, Engineering, and Mathematics (STEM) education industry. Since their establishment, they have made an indelible mark by providing innovative services and products designed to enhance STEM learning. Their service portfolio includes comprehensive educational programs, customized learning modules and interactive STEM kits. Driven by a passion for nurturing young minds, the company's mission is to bring about an educational renaissance in the STEM field, making learning not just theoretical but practical and fun. One notable achievement for STEM Xpert has been its success in reaching a broad spectrum of learners, from school-age to adults, contributing significantly towards empowering the community's technological and scientific literacy.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2012

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