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Helpdesk Support Jobs in Racine, WI (NOW HIRING)

Mypath

Education Support Professional

West Allis, WI · On-site

$20/hr

You'll help create a safe, engaging learning environment where every student can grow, participate ... Support classrooms across the school with daily lessons, activities, and supervision * Engage ...

Mypath

Education Support Professional

Brookfield, WI · On-site

$20/hr

You'll help create a safe, engaging learning environment where every student can grow, participate ... Support classrooms across the school with daily lessons, activities, and supervision * Engage ...

MyPath

Education Support Professional

West Allis, WI · On-site

$20/hr

You'll help create a safe, engaging learning environment where every student can grow, participate ... Support classrooms across the school with daily lessons, activities, and supervision * Engage ...

CVS Health

District Support Pharmacist Part Time

Gurnee, IL · On-site

$56 - $67.25/hr

We help people navigate the health care system - and their personal health care - by improving ... Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence ...

MyPath

Education Support Professional

Brookfield, WI · On-site

$20/hr

You'll help create a safe, engaging learning environment where every student can grow, participate ... Support classrooms across the school with daily lessons, activities, and supervision * Engage ...

TIER4 GROUP

PC Support Technician

Milwaukee, WI

Experience: Minimum 2 years of technical Help Desk or IT support experience . * Strong troubleshooting skills in PC hardware, mobile devices, operating systems, and software support tools

CVS Health

District Support Pharmacist Part Time

Gurnee, IL

$56 - $67.25/hr

We help people navigate the health care system - and their personal health care - by improving ... Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence ...

Fundamentals LLC

Be Seen First

Direct Support Professional

Milwaukee, WI · On-site

$17 - $20/hr

At Fundamentals LLC, we don't just provide support, we help transform lives. If you're looking for meaningful work where you can see the impact of what you do, this is it. We're looking for ...

Mypath

Direct Support Professional

Waterford, WI · On-site

$19/hr

By joining our team, you'll help transform lives while working in a meaningful and rewarding career ... Activity Facilitation: Support residents in structured daily activities to promote skill ...

Racine County, WI

Economic Support Specialist

Racine, WI · On-site

$21.85 - $27.06/hr

The Economic Support Specialist provides exceptional customer service while helping individuals and families access resources that promote self-sufficiency. Key Responsibilities * Function in a call ...

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All JobsHelpdesk Support JobsHelpdesk Support Jobs in Racine, WI

Helpdesk Support information

See Racine, WI salary details

$11

$21

$31

How much do helpdesk support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for helpdesk support in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

Is helpdesk a good entry level IT job?

Helpdesk support is commonly considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical skills such as using ticketing systems and remote support tools. It often serves as a stepping stone to more advanced IT roles and may require certifications like CompTIA A+.

What is the difference between Helpdesk Support vs Technical Support Specialist?

AspectHelpdesk SupportTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more specialized depending on technical area
Work EnvironmentHelpdesk desks, call centers, remote supportRemote or on-site technical environments, troubleshooting hardware/software
Employer & IndustryIT service providers, corporate IT departments, tech companiesIT firms, software companies, hardware vendors
Common Search & ComparisonHelpdesk Support vs Technical Support Specialist

Helpdesk Support and Technical Support Specialist roles often overlap, but Helpdesk Support typically handles initial user issues via phone or email, focusing on basic troubleshooting. Technical Support Specialists usually deal with more complex technical problems, requiring deeper technical knowledge. Both roles are essential in IT support, with Helpdesk Support serving as the first point of contact and Technical Support Specialists providing advanced assistance.

What is a helpdesk support role?

A helpdesk support role involves assisting users with technical issues related to hardware, software, and network systems. Support staff troubleshoot problems, provide solutions, and often use tools like ticketing systems to track and resolve issues efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, allowing Helpdesk Support professionals to focus on more complex issues. However, AI tools complement rather than replace human support, and skilled technicians are still essential for handling nuanced or escalated problems that require critical thinking and customer interaction.

What are some common challenges faced by Helpdesk Support professionals, and how can they effectively address them?

Helpdesk Support professionals often encounter challenges such as managing high volumes of support tickets, handling frustrated users, and troubleshooting a wide range of technical issues under time constraints. To effectively address these challenges, it is important to prioritize tasks, maintain clear and empathetic communication, and continuously update technical knowledge. Utilizing ticketing systems, collaborating with team members, and following established protocols can also help streamline workflows and ensure timely resolutions.

What jobs pay 4000 a week without a degree?

Helpdesk Support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying jobs that can reach this level without a degree often include skilled trades like commercial driving, sales, or certain tech roles such as freelance IT consulting, which require relevant skills and experience rather than formal education.

What are Helpdesk Support professionals?

Helpdesk Support professionals are IT experts who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to queries via phone, email, or chat, diagnose problems, and guide users through solutions or escalate issues to specialized technicians if necessary. Their primary goal is to ensure that end-users can work efficiently by resolving technical problems quickly and effectively. Helpdesk Support staff also document issues and solutions to improve future support and may assist with onboarding new users or maintaining IT documentation.

What are the key skills and qualifications needed to thrive as a Helpdesk Support professional, and why are they important?

To thrive as a Helpdesk Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving user issues efficiently. Excellent communication, patience, and problem-solving skills help deliver clear guidance and build user trust. These skills ensure timely issue resolution, minimize downtime, and maintain a positive user experience within an organization.
Helpdesk Support jobs near you
Infographic showing various Helpdesk Support job openings in Racine, WI as of July 2026, with employment types broken down into 34% Locum Tenens, 49% Full Time, 11% Part Time, 1% Contract, and 5% Summer. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $45,153 per year, or $21.7 per hour.
Direct Support Professional

Direct Support Professional

Beacon Specialized Living

Brookfield, WI • On-site

$18.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Beacon Specialized Living rating

5.2

Company rating: 5.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

195th of 235 rated social care providers

Job description

Join Beacon Specialized Living - Where Every Shift Makes a Difference
Are you looking for a meaningful career where your work truly matters? At Beacon Specialized Living, we support adults with intellectual and developmental disabilities, mental health challenges, and autism, helping them live independent and fulfilling lives in their communities.
Bring your compassion and reliability & we'll provide the training and support to help you succeed.
Flexible schedules available including full-time, part-time, and on-call opportunities.
Why Choose Beacon?
Beacon Specialized Living is nationally recognized through the National Alliance for Direct Support Professionals (NADSP) for our commitment to professional direct support services and workforce development.
Through our LEAP Program (Leadership, Excellence, Advancement, and Promotion), employees have the opportunity to earn nationally recognized NADSP certification while advancing their careers and developing leadership skills.
At Beacon, this isn't just a job - it's a career with purpose and opportunity.
What You'll Do as a Direct Support Professional (DSP)
As a DSP, you will support individuals in daily life while helping them achieve personal goals and maintain independence in a safe, supportive environment.
Daily Responsibilities
  • Assist with daily living skills and personal care

  • Support community engagement and recreational activities

  • Prepare meals and maintain a clean, organized home environment

  • Transport individuals to appointments and community activities

  • Administer medications as directed (training provided)

  • Maintain accurate documentation and advocate for individuals served

  • Promote dignity, respect, and person-centered support.

What We Offer
  • Competitive pay and comprehensive benefits

  • Medical, dental, and vision insurance (eligible first of the month after 60 days)

  • Paid Time Off: 88 Hours per year, eligible after 90 days of employment.

  • Free 24/7 telehealth for employees and families through First Stop Health.

  • 401(k) with employer match and company-paid life insurance

  • Paid training including CPR, de-escalation, and medication administration

  • Employee discounts through Perkspot and cell phone savings programs

  • Calm mental wellness app access

  • Ongoing professional development and advancement through the LEAP Program

Qualifications
  • Must be at least 18 years old.

  • Valid driver's license.

  • GED or High School Diploma

  • Compassionate, dependable, and team- oriented

  • Strong communication skills and willingness to learn

Why Work at Beacon
At Beacon, we don't just offer jobs - we build careers that make a difference. You'll join a supportive, mission-driven organization that values your growth, recognizes your impact, and invests in your success.
Beacon Specialized Living Services is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.

What Beacon Specialized Living employees say

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