Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
Tupelo, MS · On-site
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
Tupelo, MS · On-site
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Quick apply
Direct Support Professional
$13 - $15/hr
Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...
Helpdesk Support information
See Mississippi salary details
$12.07 - $13.89
2% of jobs
$13.89 - $15.71
6% of jobs
$15.71 - $17.53
12% of jobs
$18.04 is the 25th percentile. Wages below this are outliers.
$17.53 - $19.35
17% of jobs
The median wage is $20.81 / hr.
$19.35 - $21.17
16% of jobs
$21.17 - $22.99
16% of jobs
$23.90 is the 75th percentile. Wages above this are outliers.
$22.99 - $24.81
12% of jobs
$24.81 - $26.64
7% of jobs
$26.64 - $28.46
6% of jobs
$28.46 - $30.28
3% of jobs
$30.28 - $32.10
2% of jobs
$12
$21
$32
How much do helpdesk support jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for helpdesk support in Mississippi is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.57 per hour, depending on experience, location, and employer.
What is helpdesk support?
Helpdesk Support professionals are IT experts who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to queries via phone, email, or chat, diagnose problems, and guide users through solutions or escalate issues to specialized technicians if necessary. Their primary goal is to ensure that end-users can work efficiently by resolving technical problems quickly and effectively. Helpdesk Support staff also document issues and solutions to improve future support and may assist with onboarding new users or maintaining IT documentation.
What are the key skills and qualifications needed to thrive as helpdesk support?
To thrive as a Helpdesk Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving user issues efficiently. Excellent communication, patience, and problem-solving skills help deliver clear guidance and build user trust. These skills ensure timely issue resolution, minimize downtime, and maintain a positive user experience within an organization.
What are some common challenges faced by helpdesk support, and how can they effectively address them?
Helpdesk Support professionals often encounter challenges such as managing high volumes of support tickets, handling frustrated users, and troubleshooting a wide range of technical issues under time constraints. To effectively address these challenges, it is important to prioritize tasks, maintain clear and empathetic communication, and continuously update technical knowledge. Utilizing ticketing systems, collaborating with team members, and following established protocols can also help streamline workflows and ensure timely resolutions.
What is the difference between Helpdesk Support vs Technical Support Specialist?
| Aspect | Helpdesk Support | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more specialized depending on technical area |
| Work Environment | Helpdesk desks, call centers, remote support | Remote or on-site technical environments, troubleshooting hardware/software |
| Employer & Industry | IT service providers, corporate IT departments, tech companies | IT firms, software companies, hardware vendors |
| Common Search & Comparison | Helpdesk Support vs Technical Support Specialist |
Helpdesk Support and Technical Support Specialist roles often overlap, but Helpdesk Support typically handles initial user issues via phone or email, focusing on basic troubleshooting. Technical Support Specialists usually deal with more complex technical problems, requiring deeper technical knowledge. Both roles are essential in IT support, with Helpdesk Support serving as the first point of contact and Technical Support Specialists providing advanced assistance.
Is helpdesk support a good entry-level IT job?
Helpdesk support is commonly considered a good entry-level IT position because it provides foundational experience in troubleshooting, customer service, and technical skills with tools like ticketing systems and remote support software. It often requires basic certifications such as CompTIA A+ and offers opportunities to advance into more specialized IT roles.
Help At Home rating
5.7
Based on 182 frontline employees who took The Breakroom Quiz
153rd of 247 rated social care providers
Job description
Help at Home is hiring Direct Support Professionals in your community TODAY!
Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental disabilities in their homes and communities. Start your career with the nation’s leading provider of in-home support to seniors and become a hero for someone in your community. Pay ranges from $13 - $15 an hour. We offer weekly pay!
Why should you join Help at Home?
- Flexible schedules that fit your life
- Competitive pay - starting pay ranges from $13 - $15/hour (can vary based on type of care)
- Paid training and career growth opportunities
- Health benefits, paid time off, and cash bonuses
- Work that truly matters - helping people live with dignity and independence
- 40+ years of trusted care experience
- Veteran-friendly employer - we value your service and skills
Become a Help at Home Hero TODAY!
As a Direct Support Professional (DSP), you’ll provide one-on-one support to individuals with developmental disabilities, both at home and in their community, helping them live as independently as possible.
Your work may include:
- Supporting individuals with daily living skills such as cooking, cleaning, personal care (i.e. grooming, hygiene, etc.), or transportation
- Encouraging participation in social and community activities such as shopping, social events, etc.
- Helping people achieve personal goals and celebrating progress
- Promoting choice, independence, and self-advocacy
- Accurately documenting care, activities, and progress
- Communicating with team members to ensure consistent, quality support
Eligibility Requirements:
- At least 18 years old
- High school diploma or equivalent
- Successful background check and required training
- Valid driver’s license and reliable transportation with proof of insurance (primary or secondary)
- Ability to work safely and respectfully in clients’ homes and communities
- Compassion, reliability, and a desire to make a positive impact
Preferred Qualifications:
- Demonstrated experience supporting individuals with intellectual and developmental disabilities (I/DD) and/or autism, including implementing Individual Activity Support Plans (ASP) and Plans of Service and Supports (PSS).
- Experience using foundational behavior-support strategies such as redirection, visual prompting, and environmental modification.
Caregivers must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.
Data Security and Privacy Statement
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
What Help At Home employees say
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