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Helpdesk Representative Jobs in Austin, TX (NOW HIRING)

Sales Representative Trainer

Bastrop, TX ยท On-site

$85K - $100K/yr

Provide personalized coaching and mentorship to help representatives set and achieve their career goals. * Identify high-potential individuals and support their development into future leaders ...

New

Sales Representative Trainer

Bastrop, TX ยท On-site

$85K - $100K/yr

Provide personalized coaching and mentorship to help representatives set and achieve their career goals. * Identify high-potential individuals and support their development into future leaders ...

New

Helpdesk Support - L1

Austin, TX ยท On-site

$19.75 - $26.75/hr

Austin, Texas Role Overview We are seeking a customer-focused Help Desk Representative to provide first-level technical support in an enterprise environment. This role is ideal for someone who enjoys ...

You'll help reps navigate complex deals, improve their craft, manage their pipelines, and consistently achieve strong results. You'll also play an important role in building the team - helping ...

You'll work with Sales, Product, Marketing, and RevOps to help reps sell Tavily clearly and consistently in technical AI sales cycles. What you'll do * Build and manage Tavily's GTM enablement ...

Account Representative Remote | Flexible Schedule Integrity FEX is hiring Account Representatives to assist clients with reviewing life insurance options designed to help protect their loved ones. If ...

New

About the role Our financial representatives at Modern Woodmen of America are dedicated to helping individuals from all backgrounds achieve their financial goals. They create and execute tailored ...

New

Customer Service Rep

Austin, TX ยท On-site

$15/hr

Customer Service Rep Floyd's 99 Barbershop in Austin (Mueller location) is hiring a full- or part-time Customer Service Rep. If you enjoy helping people, keeping things organized, and working with a ...

Sales Representative

Buda, TX ยท On-site

$100K/yr

Do you love the outdoors and enjoy helping others plan their next great adventure? Join Hilton Grand Vacations as a Vacation Sales Representative inside Cabela's, where you'll connect with guests and ...

Sales Representative

Buda, TX ยท On-site

$100K/yr

Do you love the outdoors and enjoy helping others plan their next great adventure? Join Hilton Grand Vacations as a Vacation Sales Representative inside Cabela's, where you'll connect with guests and ...

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Showing results 1-20

Helpdesk Representative information

See Austin, TX salary details

$12

$19

$26

How much do helpdesk representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for helpdesk representative in Austin, TX is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.44 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Representative vs Customer Support Specialist?

AspectHelpdesk RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; certifications like Customer Service Certification are beneficial
Work EnvironmentHelpdesk support typically occurs in IT departments, providing technical assistanceCustomer support often works in call centers or online, handling general inquiries
Employer & Industry UsageUsed in IT, tech companies, and service providersCommon across retail, telecom, and service industries
Common Search & Comparison IntentHelpdesk Representative vs Customer Support Specialist

While both roles focus on assisting customers, Helpdesk Representatives primarily provide technical support for IT-related issues, whereas Customer Support Specialists handle general customer inquiries and service concerns. The roles often overlap in communication skills but differ in technical expertise and work environment.

Is helpdesk a good entry level IT job?

Helpdesk representative roles are commonly considered good entry-level IT jobs because they require basic technical skills, customer service abilities, and knowledge of common hardware and software. These positions provide foundational experience in troubleshooting, communication, and IT support, which can lead to more advanced roles in the field.

What does a helpdesk representative do?

A helpdesk representative provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve customer inquiries efficiently.

What qualifications do I need for a helpdesk representative?

Helpdesk representatives typically need a high school diploma or equivalent, strong communication and problem-solving skills, and familiarity with computer hardware, software, and common troubleshooting tools. Some employers prefer candidates with certifications such as CompTIA A+ or ITIL, and experience in customer service or technical support can be advantageous.

What cities near Austin, TX are hiring for Helpdesk Representative jobs?

Cities near Austin, TX with the most Helpdesk Representative job openings:

Infographic showing various Helpdesk Representative job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $40,829 per year, or $19.6 per hour.

Sales Representative Trainer

Bastrop, TX โ€ข On-site

$85K - $100K/yr

Full-time

Posted 3 days ago

New


Job description

Job Title: Sales Representative Trainer 

Company: Meier Agency

About Us: At Meier Agency, we're passionate about nurturing the next generation of leaders in the supplemental insurance industry. Our mission is to provide exceptional service and innovative solutions to our clients while creating a supportive environment where our team members can thrive. We're seeking motivated, enthusiastic individuals who are eager to grow and develop their careers with us.

Position Overview: We are looking for a dynamic Trainer to join our team, specializing in developing other sales representatives and future leaders. This role is perfect for someone who is excited about coaching, mentoring, and helping others achieve their full potential while building your own book of business. You will be responsible for delivering engaging training programs that not only focus on sales skills and product knowledge but also emphasize leadership development and career growth.

Key Responsibilities:

  • Implement training programs tailored for other sales representatives, focusing on foundational sales skills and leadership potential.

  • Conduct interactive training sessions, both in-person and online, to ensure participants gain practical experience and confidence.

  • Provide personalized coaching and mentorship to help representatives set and achieve their career goals.

  • Identify high-potential individuals and support their development into future leaders through targeted coaching and development plans.

  • Foster a positive learning environment that encourages growth, collaboration, and enthusiasm.

  • Stay updated on industry trends, best practices, and emerging technologies to enhance the training experience of others.

  • Learn our company's products/services, sales processes, and CRM software.

  • Assist in recruiting, training, and mentoring new sales team members.

  • Working out in the field in B2B style sales building your own book of business

  • Provide guidance, support, and coaching to team members to enhance their sales skills.

  • Handle escalated customer inquiries and ensure excellent customer service.

  • Analyze sales data and metrics to identify trends and opportunities for improvement.

  • Participate in sales meetings, contribute innovative ideas, and motivate team members.

Qualifications:

  • Enthusiasm for working with other professionals and developing future leaders.

  • Strong background in sales, preferably within the insurance industry, with a proven track record of success.

  • Excellent communication, presentation, and interpersonal skills.

  • Experience in mentoring or coaching, with a passion for helping others succeed.

  • Positive, energetic attitude and a commitment to professional growth.

  • Proficiency in Microsoft Office Suite and other relevant training tools.

  • Experience using sales-related software is beneficial (CRM)

  • Willingness to learn about the insurance industry and obtain your license, insurance programs, and state and federal regulations that may impact policyholders

  • Basic computer skills 

  • Must be a good communicator able to carefully analyze complex ideas like insurance programs; experience working in customer service is beneficial

  • Candidates must have or be willing to get an insurance license

 

About Company

We are an independent insurance agency looking for team players, who have an entrepreneurial passion, and a strong commitment to serve clients.
If you want:

  • To support your family and generate income to live the life you want

  • You're effort to match your income

  • Freedom and a flexible schedule

  • Build your dream instead of someone else's

  • To be a part of a culture that values your ideas and input and celebrates YOUR success

Representatives Receive:
  • An exceptional supplemental insurance product to market that features Return of Premium

  • Weekly and monthly bonuses

  • 100% lifetime vested renewal after 5 years

  • Exceptional corporate and industry specific training (virtually, in-person, and classroom)

  • One-on-one training and individual support from a proven, successful Sales Manager

  • Supportive and positive corporate culture

  • Fast track to leadership available

  • An unparalleled opportunity for growth in an untapped market

You Provide:

  • Sales Experience with a Proven Track Record of Success

  • Strong Communication Skills

  • Self Driven Professionalism

  • Positive Attitude

  • Excellent Work Ethic

  • Desire to Grow

Additional Position Qualifications:

  • Already licensed in Health & Life general lines (or willing and able to obtain Health & Life producer license - licensing reimbursement offered)

  • Bachelor's degree or a minimum of 4 years of professional (post-high school) work experience. Candidates within 6 months or less of degree completion will be considered, as will candidates with less than 4 years of professional work experience who have relevant or specialized outside sales experience.

Benefits:

  • A competitive weekly draw pay with commission and bonuses from the start. 

  • Access to quarterly and annual incentives such as trips, cash bonuses, and stock options. 

  • Short sales cycle, typically less than 3 business days. 

  • CRM and training. Licensing reimbursement (state fees)

Schedule:

  • Monday to Friday

  • Weekends as needed

Job Type: Full-time

Pay: $85,000.00 - $100,000.00 per year

Work Location: Business to business in person

to find out more about us please check us out at  www.meierinsuranceagency.com