Helpdesk Intern Jobs in Highlands Ranch, CO (NOW HIRING)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

At a Glance

• You’re a motivated student with a current 3.0 GPA or higher currently pursuing a degree in one of the following areas from an accredited college or university:
  
  • Computer Information Systems,Computer Science,Cyber Security,Engineering Technology Management,Electrical and Computer Engineering,Information Science,Information Technology,Quantum Engineering
• This is a paid, full-time, 11-week internship designed to give you real-world experience and meaningful exposure to the telecommunications industry in your chosen field.
• Internship program runs from May 26 through August 6, 2027
• Internship program runs from May 26 through August 6, 2027.
• In addition to role-specific projects, you’ll take part in professional development sessions, networking opportunities, mentorship and experiences that help you grow personally and professionally.

The Spectrum Internship Experience
As part of America’s Connectivity Company®, you’ll join a team that serves millions of customers and communities nationwide, while gaining valuable insight into the work that powers connection every day.

Throughout the summer, you’ll contribute to meaningful work, strengthen your skills and have opportunities to:

• Grow your skills in a dynamic, innovative business environment.
• Build connections with team members and senior leaders who can help you better understand our business and what it’s like to work here.
• Learn from a mentor, who can provide guidance, support and career advice.  

What you can expect in this role  

As a Spectrum intern, you’ll spend the summer working alongside two teams: your respective department and your intern cohort.

Department and team-focused projects account for about 80% of your schedule. You’ll spend the other 20% on internship experiences that include a kickoff conference, professional development sessions and networking activities, webinars, community service, cross-functional projects and final presentations.

This experience is designed to help you explore your interests, expand your network and leave with a deeper understanding of both your field and the impact of our business.

Internship responsibilities may include:

• NEO Service Engineering provides critical support for the reliability and evolution of the core and backbone network by certifying network hardware and software code prior to production deployment. The team is responsible for network architecture and design, developing and managing Network Deployment Standards, and serving as an escalated resource for complex troubleshooting and outage resolution in the production network. The team also manages the Core and Backbone lab environment for testing, validation, and root cause analysis, supports complex deployment activities across partner teams, and collaborates with vertical partners on innovative network initiatives.
•  Lab Validation and Testing Support - I will have the intern assist with core/backbone lab setup, execute test plans, document results, and help validate hardware or software code before production deployment. • Standards and Documentation Improvement – I will assign work updating Network Deployment Standards, runbooks, lab guides, topology diagrams, and troubleshooting documentation to improve team efficiency. • Cross-Team Project Support - I will include the intern in collaboration with the deployment teams and vertical partners so they can support rollout planning, testing coordination, and innovation initiative tracking.

Required qualifications

•  Must be a rising senior with an expected graduation date between December 2027 and May 2028
• Must be currently enrolled in an accredited College or University completing a bachelor’s degree
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred Qualifications

•  Networking knowledge ( Routing protocols, Switching protocols, TCP/IP), Automation and scripting (Python, Bash, etc), Configuration management and Infrastructure as Code (IaC) - Git environment. 

#LI-RC1
GGN100 2026-81705 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2026-09-21 05:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $00 and $00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

Required qualifications

•  Must be a rising senior with an expected graduation date between December 2027 and May 2028
• Must be currently enrolled in an accredited College or University completing a bachelor’s degree
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred Qualifications

•  Networking knowledge ( Routing protocols, Switching protocols, TCP/IP), Automation and scripting (Python, Bash, etc), Configuration management and Infrastructure as Code (IaC) - Git environment. 

Employment Type: Intern