ZipRecruiter

Log In

1

Helpdesk Administrator Jobs in Colorado (NOW HIRING)

JBS USA

Enterprise Application Administrator

Greeley, CO · Hybrid

$70K - $80K/yr

This includes helping administer and support: * Azure Entra ID * Azure and AWS * SSL certificate management, website hosting, and website security * Snowflake * Email gateway and antispam tools

JBS USA

Enterprise Application Administrator

Greeley, CO · Hybrid

$70K - $80K/yr

This includes helping administer and support: * Azure Entra ID * Azure and AWS * SSL certificate management, website hosting, and website security * Snowflake * Email gateway and antispam tools

JBS USA

Enterprise Application Administrator

Greeley, CO · Hybrid

$70K - $80K/yr

This includes helping administer and support:Azure Entra IDAzure and AWSSSL certificate management, website hosting, and website securitySnowflakeEmail gateway and antispam toolsMicrosoft SharePoint ...

Cymertek

System Administrator

Aurora, CO · On-site

Citizenship) KEY SUMMARY We are seeking a proactive and detail-oriented System Administrator to join our team and help maintain the stability, security, and performance of our IT infrastructure. In ...

Cymertek Corporation

System Administrator

Aurora, CO · On-site

Citizenship) KEY SUMMARY We are seeking a proactive and detail-oriented System Administrator to join our team and help maintain the stability, security, and performance of our IT infrastructure. In ...

Expleo

Helpdesk Specialist

Aurora, CO · On-site

$37 - $47/hr

Administer and support endpoint management solutions, including Microsoft Intune environments ... Help Desk, Desktop Support, Deskside Support, or End User Support experience * Strong experience ...

New

Everwatch

System Adminstrator

Aurora, CO

$72.12 - $110.58/hr

As a system administrator on our team, you'll constantly look for ways to make the infrastructure ... You'll help clients overcome tough challenges through monitoring and performance management. Your ...

Everwatch

System Adminstrator

Aurora, CO · On-site

$72.12 - $110.58/hr

As a system administrator on our team, you'll constantly look for ways to make the infrastructure ... You'll help clients overcome tough challenges through monitoring and performance management. Your ...

Expleo

Helpdesk Specialist

Aurora, CO

$37 - $47/hr

Administer and support endpoint management solutions, including Microsoft Intune environments ... Help Desk, Desktop Support, Deskside Support, or End User Support experience * Strong experience ...

New

Expleo

Helpdesk Specialist

Aurora, CO

$37 - $47/hr

Administer and support endpoint management solutions, including Microsoft Intune environments ... Help Desk, Desktop Support, Deskside Support, or End User Support experience * Strong experience ...

New

next page

Showing results 1-20

All JobsHelpdesk Administrator JobsHelpdesk Administrator Jobs in Colorado

Helpdesk Administrator information

See Colorado salary details

$36.3K

$58.8K

$80.4K

How much do helpdesk administrator jobs pay per year?

As of Sep 12, 2026, the average yearly pay for helpdesk administrator in Colorado is $58,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $69,400.00 per year, depending on experience, location, and employer.

What does a helpdesk administrator do?

A Helpdesk Administrator is responsible for providing technical support and troubleshooting assistance to users within an organization. They manage and resolve IT-related issues, such as software problems, hardware malfunctions, and network connectivity. Additionally, they often oversee the helpdesk ticketing system, ensure timely responses to user requests, and may assist with onboarding new employees by setting up accounts and devices. Their role is crucial in maintaining smooth IT operations and minimizing downtime for staff.

What are the key skills and qualifications needed to thrive as a helpdesk administrator?

To thrive as a Helpdesk Administrator, you need a solid understanding of computer hardware, software troubleshooting, operating systems, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is essential. Strong communication, patience, and problem-solving skills set outstanding Helpdesk Administrators apart. These skills ensure efficient technical support, minimize downtime, and foster positive user experiences within an organization.

What are some typical challenges faced by helpdesk administrators when managing support requests, and how can they be effectively addressed?

Helpdesk Administrators often face challenges such as managing a high volume of support tickets, prioritizing urgent issues, and communicating technical solutions to non-technical users. To address these challenges, it is important to develop strong organizational skills, use ticketing systems efficiently, and maintain clear, empathetic communication. Collaborating closely with IT teams and end users also helps ensure timely resolution and continuous improvement of support processes.

What is the difference between Helpdesk Administrator vs Helpdesk Technician?

AspectHelpdesk AdministratorHelpdesk Technician
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentOversees helpdesk operations, manages tickets, and supports staffProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageIT departments in various industries, corporate helpdesksIT support teams, customer service centers

The Helpdesk Administrator typically manages helpdesk operations, oversees support staff, and handles escalations, while Helpdesk Technicians focus on resolving technical issues directly for users. Both roles require similar certifications and work in IT support environments, but the Administrator has a broader managerial and operational focus.

Helpdesk Administrator jobs near you
Infographic showing various Helpdesk Administrator job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $58,802 per year, or $28.3 per hour.

Executive Communications Administrator

Colorado Springs, CO • On-site

Bowhead
1 - 5K employees
Learn more about Bowheadexternal

$90K - $105K/yr

Full-time

Posted 3 days ago

New

Job description

Overview

Bowhead seeks a Executive Communications Administrator to support our customer on the PICRD II contract in Colorado Springs, CO.

Responsibilities

Provide CSD helpdesk services as available commensurate with CSD Helpdesk Administrator LCAT. Provide IT services, Service Desk, and VTC support for increased operations during Tier 1 National Level Exercises (NLEs). Complete account requests for exercise augmentee personnel from HQ USSPACECOM at least two days before NLE STARTEx. Revoke augmentee personnel access within two weeks of NLE EndEx upon notification from HQ USSPACECOM. Provide support within one hour of notification by designated Government personnel during core hours. During core hours, provide support within one hour of notification, or outside of core hours within two hours of notification. Provide Executive Communications Support to identified Priority 1-3 customers within HQ USSPACECOM and GOFO housing. Utilize a dedicated phone number provided by USSPACECOM for executive communication support. Service all IT and communications-related issues for HQ USSPACECOM mission computer hardware, software, and LANs. Provide minimal on-call support (outside of core hours) for the 10 GOFO residences on PSFB. Follow the Priority Customer table for servicing identified priority customers, managed by the Executive Communications Government Team Lead.

Qualifications

BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET accredited or CAE designated institution fulfills the educational requirement. Over four years of technical experience. Meets the Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) defined in the DoD Cyber Workforce Framework for Work Role 451 (NIST: OV-SA-001). Experience providing Tier 1 - 4 service desk and job control functions. Experience solving issues and configurations on military devices such as desktops, mobile devices (cellular phones, tablets, MiFis), and printer management. Experience coordinating with host-bases and service providers to submit communication/IT requests. Experience performing trend analysis on fielded equipment and systems to identify adverse equipment performance.

CERTIFICATION REQUIREMENTS: Required: CompTIA Security+ Desired: Cloud+, GICSP, GSEC, or SSCP.

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a DoW Top Secret security clearance with SCI eligibility.

Physical Demands: Must be able to lift up to 25 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically

Targeted salary range is $90,000 to $105,000 annually based on qualifications and experience.

Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

#LI-MN1

Employment Type: FULL_TIME

Apply