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Helpdesk Administration Jobs in Baton Rouge, LA (NOW HIRING)

Help prepare HR reports related to turnover, headcount, onboarding progress, compliance tasks, and ... Payroll and Benefits Administration * Process semi-monthly payroll for employees, including ...

Help prepare HR reports related to turnover, headcount, onboarding progress, compliance tasks, and ... Payroll and Benefits Administration * Process semi-monthly payroll for employees, including ...

New

Help prepare HR reports related to turnover, headcount, onboarding progress, compliance tasks, and ... Payroll and Benefits Administration * Process semi-monthly payroll for employees, including ...

This role will provide essential day-to-day support to the HR function, helping maintain organized ... Handle general departmental administration such as ordering supplies, supporting mail distribution ...

Carpenter Foreman

Baton Rouge, LA · On-site

$4.1K - $7.5K/mo

Division of Administration Division: Office of State Buildings Opening Date: 08/26/2026 Closing ... Administering a program that provides federal funds to help Louisiana residents recover from a ...

Be Seen First

Help develop and enforce company policies, procedures, systems, and standards. * Provide leadership across administration, operations, project management, field supervision, and personnel. * Make ...

Attorney 1,2,3,4

Baton Rouge, LA · On-site +1

$4.6K - $9.2K/mo

The Division of Administration is the state government's management arm and the hub of its ... funds to help Louisiana residents recover from a series of devastating hurricanes Minimum ...

Carpenter Foreman

Baton Rouge, LA · On-site

$4.1K - $7.5K/mo

About this Job The Division of Administration/Office of State Buildings has a vacancy. This job ... funds to help Louisiana residents recover from a series of devastating hurricanes Minimum ...

Help communicate company policies, procedures, benefits, and HR-related information to employees ... Experience with recruiting, onboarding, employee records, and HR administration. * Familiarity with ...

LPN Med Care Manager

Baton Rouge, LA · On-site

$24 - $31.75/hr

... Administration | Senior Living | MAR/TAR | Resident Care Pay Range: 24.70 - 33.00 Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help ...

Showing results 21-40

Helpdesk Administration information

See Baton Rouge, LA salary details

$12

$22

$32

How much do helpdesk administration jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for helpdesk administration in Baton Rouge, LA is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.95 per hour, depending on experience, location, and employer.

What is helpdesk administration?

Helpdesk Administration involves managing and supporting a company's IT helpdesk operations. This role typically includes overseeing ticketing systems, resolving technical issues, providing user support, and ensuring a smooth workflow for IT support processes. Helpdesk administrators also document solutions, maintain knowledge bases, and may train or supervise helpdesk technicians. Their goal is to ensure that employees and customers receive timely and effective technical assistance.

What are the key skills and qualifications needed to thrive as a helpdesk administrator?

To thrive as a Helpdesk Administrator, you need a strong understanding of IT support principles, troubleshooting techniques, and familiarity with operating systems, often supported by a degree in IT or a related field. Experience with ticketing systems like ServiceNow or Jira, and certifications such as CompTIA A+ or ITIL, are commonly required. Excellent communication, patience, and problem-solving abilities help build trust and resolve user issues efficiently. These skills ensure timely support, minimize downtime, and maintain smooth IT operations within the organization.

What are some common challenges faced by helpdesk administrators, and how can they be addressed?

Helpdesk Administrators often encounter challenges such as managing high volumes of support requests, prioritizing urgent issues, and communicating effectively with users of varying technical abilities. To address these challenges, it’s important to have strong organizational skills, utilize ticketing systems to track and prioritize requests, and invest in clear, empathetic communication. Collaborating closely with IT teams and maintaining up-to-date knowledge of company systems also helps in resolving issues efficiently and reducing repeat problems.

What is the difference between Helpdesk Administration vs Technical Support Specialist?

AspectHelpdesk AdministrationTechnical Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or ITILOften requires similar certifications, plus specialized technical skills
Work EnvironmentOffice-based, helpdesk ticketing systems, remote supportOffice or remote, troubleshooting hardware/software issues
Employer & IndustryIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT teams
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathsTechnical troubleshooting, problem-solving skills

Helpdesk Administration focuses on managing helpdesk operations, ticketing, and user support processes, often involving administrative tasks. Technical Support Specialists are more hands-on, troubleshooting hardware and software issues directly. While both roles require technical certifications and work in similar environments, Helpdesk Administrators often oversee support workflows, whereas Technical Support Specialists handle technical problem resolution.

What does a helpdesk administrator do?

A helpdesk administrator manages and supports an organization's IT helpdesk, resolving technical issues, assisting users with hardware and software problems, and maintaining support ticket systems. They often use tools like ticketing software and may require certifications such as CompTIA A+ or ITIL to ensure efficient service delivery.

Contract Administrator

Baton Rouge, LA • On-site

Other

Re-posted 10 days ago


Job description

About the Role

Are you passionate about contracts, compliance, and supporting successful project execution? We're looking for a Contract Administrator to oversee contract administration, subcontract management, commercial compliance, and project documentation across complex construction, technology infrastructure, and mission-critical projects.

In this role, you'll serve as a key business partner to Project Management, Operations, Finance, Legal, Procurement, and customers by ensuring contracts are administered accurately throughout the project lifecycle. You'll help mitigate risk, maintain contractual compliance, coordinate commercial documentation, and support successful project delivery from award through closeout.

If you thrive on organization, attention to detail, collaboration, and protecting the business through strong contract administration, we'd love to hear from you.

What You'll Do – Manage Contracts and Support Project Success
  • Administer customer contracts, subcontract agreements, purchase orders, and contract modifications throughout the project lifecycle.
  • Review contracts to ensure compliance with commercial terms, contractual obligations, company policies, and customer requirements.
  • Coordinate contract execution, amendments, change orders, notices, and renewals while maintaining complete and accurate contract records.
  • Partner with Project Managers, Operations, Finance, Procurement, and Legal to resolve contractual questions and support project execution.
  • Track contract milestones, deliverables, notice requirements, insurance certificates, bonds, warranties, and other contractual obligations.
  • Manage subcontractor onboarding documentation, compliance records, licensing, insurance, and contract requirements.
  • Support pricing updates, contract modifications, scope changes, and change order administration.
  • Maintain organized electronic contract repositories, ensuring proper version control, document retention, accessibility, and audit readiness.
  • Monitor contract compliance and proactively identify contractual risks, missing documentation, or obligations that could impact project performance.
  • Support customer audits, internal compliance reviews, and documentation requests.
  • Coordinate project closeout activities, ensuring all contractual deliverables, warranties, final documentation, and closeout requirements are completed.
  • Prepare reports and dashboards related to contract status, renewals, compliance metrics, and commercial performance.
  • Assist with RFPs, bid documentation, contract negotiations, and proposal support as needed.
  • Identify opportunities to improve contract administration processes, documentation standards, and workflow efficiencies.
  • Serve as a trusted resource for interpreting contract language and ensuring contractual consistency across projects.
What You Bring
  • Strong understanding of contract administration, subcontract management, commercial documentation, and contract lifecycle management.
  • Experience administering customer contracts, subcontract agreements, purchase orders, and change orders.
  • Knowledge of construction contracts, project delivery methods, and commercial risk management.
  • Familiarity with contract terms and conditions, insurance requirements, lien waivers, bonds, warranties, and project closeout documentation.
  • Exceptional organizational skills with strong attention to detail.
  • Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
  • Strong analytical, negotiation, and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Ability to build strong relationships across Operations, Finance, Legal, Procurement, Project Management, and customers.
  • Experience identifying contractual risks and recommending practical business solutions.
  • Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
  • Ability to maintain confidentiality and handle sensitive commercial information.
Education & Experience
  • Bachelor's degree in Business Administration, Construction Management, Legal Studies, Finance, Supply Chain, or a related field preferred; equivalent experience considered.
  • 5–8 years of experience in contract administration, project administration, construction administration, procurement, subcontract management, or commercial operations.
  • Experience supporting construction, telecommunications, technology infrastructure, electrical, low-voltage, mission‑critical, or data center projects preferred.
  • Experience reviewing and administering customer contracts, subcontract agreements, change orders, and commercial documentation.
  • Experience with ERP systems, contract management platforms, SharePoint, Procore, Autodesk Construction Cloud, Oracle, SAP, or similar systems preferred.
  • Knowledge of construction contracting principles, commercial terms, and project controls is highly desirable.
  • Certifications such as CCM, CPCM, PMP, NCMA, or related certifications are beneficial but not required.
What's in It for You?
  • Play a critical role in protecting the company's commercial interests while supporting successful project delivery.
  • Partner with Project Management, Operations, Finance, Procurement, and Legal on complex infrastructure and mission‑critical projects.
  • Help improve contract administration processes and commercial operations across the organization.
  • Gain exposure to high‑profile data center, telecommunications, technology infrastructure, and construction projects.
  • Join a growing organization that values accountability, collaboration, operational excellence, and continuous improvement.
  • Build a career path into Commercial Management, Project Controls, Operations, Contracts Management, or Program Management.
Work Environment

This position is primarily office-based but may require periodic visits to customer locations and active construction sites to support project meetings, contract discussions, commercial reviews, and closeout activities.

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

To support business operations and team collaboration, preference will be given to candidates based in Texas, North Carolina, New Jersey, Virginia, Illinois, South Carolina, or Louisiana.

The duties and responsibilities outlined above are not intended to be an exhaustive list. Additional responsibilities may be assigned as business needs evolve.

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