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Help Jobs in Hawaii (NOW HIRING)

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Senior Help Desk Manager Fort Shafter Flats, HI Apply **CONTINGENT UPON CONTRACT AWARD** Overview: Job Title: Senior Help Desk Manager Security Clearance: Secret Location: Fort Shafter Flats, HI (Due ...

Booz Allen Hamilton

Helpdesk Engineer, Senior

Honolulu, HI · On-site

$77K - $176K/yr

You'll mentor the next set ofstorageengineersto help them grow into tomorrow'sdata architects. Work with us and build the future of technology for the better. Join us. The worldcan'twait. You Have ...

The Kahala Hotel & Resort

Host Help (On-Call)

Honolulu, HI · On-site

$27.03 - $33.79/hr

Pay Range: $27.03-$33.79/hourly compensationTo check tables, assist waithelp with service if necessary, help bus and set tables; greets and seats guests and issues menus; may sell and package bakery ...

A Catered Experience Inc

ACE Wait Help

Waipahu, HI · On-site

$13.15/hr

ACE Wait Help REPORTS TO: General Manager STATUS: Non-Exempt LOCATION: A Catered Experience POSITION SUMMARY: Reporting to the Assistant Catering Manager, Catering Manager or Supervisor. Primarily ...

A Catered Experience Inc

ACE Wait Help

Waipahu, HI · On-site

$13.15/hr

ACE Wait Help REPORTS TO: General Manager STATUS: Non-Exempt LOCATION: A Catered Experience POSITION SUMMARY: Reporting to the Assistant Catering Manager, Catering Manager or Supervisor. Primarily ...

A Catered Experience

ACE Wait Help

Waipahu, HI · On-site

$13.15/hr

ACE Wait Help REPORTS TO: General Manager STATUS: Non-Exempt LOCATION: A Catered Experience POSITION SUMMARY: Reporting to the Assistant Catering Manager, Catering Manager or Supervisor. Primarily ...

Lids

5639 - Sales Help

Kahului, HI · On-site

$16/hr

Description Sales Help About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

Lids

6658 - Sales Help

Lahaina, HI · On-site

$16/hr

Description Sales Help About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and ...

The Kahala Hotel & Resort

Bus Help (On-Call)

Honolulu, HI · On-site

$16 - $17.38/hr

Pay Range ($16.00-$17.38/ hourly compensation)*This is an ON-Call position.To assist waithelp with table-setting, removing dirty dishes and soiled linen; picks up, delivers and replenishes supplies ...

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Showing results 41-60

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Help information

See Hawaii salary details

$10

$21

$34

How much do help jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for help in Hawaii is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $23.99 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They typically involve assisting individuals or communities in need across various settings like hospitals, schools, or social service agencies.

What are the most commonly searched types of Help jobs in Hawaii?

The most popular types of Help jobs in Hawaii are:

Help jobs near you
Infographic showing various Help job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $45,045 per year, or $21.7 per hour.

Helpdesk Engineer, Senior

Honolulu, HI • On-site

Booz Allen Hamilton, Inc.
IT Services • 10K+ employees
Learn more about Booz Allen Hamilton, Inc.external

$77K - $176K/yr

Full-time

Medical, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

Job description

Helpdesk Engineer, Senior
The Opportunity:
As a senior ITSM delivery lead and help desk administrator on our team, you'll be integral to architecting, deploying, and operating complex delivery environments across various DoW clients. You'll embrace an existing help desk implementation, document processes and workflows, including escalation, and advise on opportunities for efficiency change. Interface with key stakeholders and users, including internal delivery and engineering teams as well as cybersecurity professionals, to assure resilient data-centric delivery. You'll assist in designing and implementing custom policy to ensure positive control of delivery and access across hybrid environments, including edge solutions. You'll mentor the next set of storage engineers to help them grow into tomorrow's data architects.
Work with us and build the future of technology for the better.
Join us. The world can't wait.
You Have:
  • 8+ years of experience operating complex help desk environments providing simple troubleshooting to complex problem solving, including incident management and standard operating procedure (SOP) development
  • Experience with identity systems such as Microsoft AD
  • Experience with advanced ticketing systems such as ServiceNow or Jira
  • Experience documenting workflows
  • Ability to demonstrate cross-functional communications with a variety of engineering teams
  • Secret clearance
  • HS diploma or GED

Nice If You Have:
  • Experience with AI in ITSM process
  • Experience working in federal, DoW, or IC agency environments
  • Knowledge of federal information security policies, standards, procedures, directives, frameworks, federal security authorizations, assessment, and risk management processes for enterprise systems
  • Bachelor's degree in an IT, Cybersecurity, or Engineering field
  • ITIL, Atlassian, ServiceNow or COBIT Certification

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

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