ZipRecruiter

Log In

1

Help Tech Chat Support Jobs in Ogden, UT (NOW HIRING)

American Cruise Lines

IT Support Tech

Farmington, UT · On-site

$20.50 - $28/hr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Help provide "rotational, on-call" support for emergencies on the weekends. Qualifications:

Netpace

Services Support Rep 2

Salt Lake City, UT · On-site

$17.50 - $23.50/hr

Helpdesk Role This is a technical IT helpdesk role, but not a technician/driving technician role ... Initial point of contact for customers via telephone, email or live chat to provide support of loan ...

BambooHR

Client Service Specialist

Salt Lake City, UT · On-site

$16.50 - $21.75/hr

Essential Job Duties Join BambooHR as a Client Service Specialist and help clients with hiring ... After training, your schedule will include 4 hours of phone support and 4 hours of chat support ...

WholesomeCo Cannabis

IT Support Technician

Bountiful, UT · On-site

$22 - $25/hr

Job Title: IT Support Technician Compensation: $22-$25 Per Hour Schedule: Typically Monday through ... We're committed to bringing out the best in each team member, and we hope every hire will help us ...

L3HHCM20

IT Support Technician

Salt Lake City, UT

$68K - $127K/yr

Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line ... technologies, and support facility-wide IT projects. * Ensure adherence to IT governance, ...

ServiceSource

IT Support

Clearfield, UT · On-site

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... Provide on-going support to computer users, both on-site and off-site, and respond to software ...

ServiceSource (Virginia)

IT Support

Clearfield, UT

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... Provide on-going support to computer users, both on-site and off-site, and respond to software ...

Ampcus

Services Support Representative

Salt Lake City, UT · On-site

$17.50 - $23.50/hr

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Advises and assists users over the telephone, email or chat to resolve incidents related to ...

U.S. Navy

IT Support Specialist

Centerville, UT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Avon, UT

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

previous pagenext page

Showing results 21-40

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Ogden, UT

Help Tech Chat Support information

See Ogden, UT salary details

$26.4K

$42.5K

$64.6K

How much do help tech chat support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for help tech chat support in Ogden, UT is $42,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $46,000.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Ogden, UT?

For Help Tech Chat Support jobs in Ogden, UT, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Ogden, UT look for?

The top searched job categories for Help Tech Chat Support jobs in Ogden, UT are:

What cities near Ogden, UT are hiring for Help Tech Chat Support jobs?

Cities near Ogden, UT with the most Help Tech Chat Support job openings:

Help Tech Chat Support jobs near you

IT Support Tech

American Cruise Lines

Farmington, UT • On-site

$20.50 - $28/hr

Full-time

Posted 22 days ago

Job description

IT Support Tech
American Cruise Lines, the largest cruise line in the United States, is looking to add an IT Support Tech to our team in our Sandy, UT office. Our IT team supports our shipboard staff and corporate offices located in Connecticut and Utah. The IT Support Tech will provide daily technical support to shipboard and corporate staff by troubleshooting hardware, software, and network issues. This role includes setting up and maintaining equipment, responding to help desk requests, and assisting with system updates to ensure reliable operations across all locations.
At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.
Responsibilities
  • Provide technical support for staff.
  • Administration of Windows Active Directory on prem and Azure AD.
  • Microsoft Exchange user administration.
  • Installation, updates and troubleshooting of software on Windows-based computers.
  • General technical support.
  • Inventory and records maintenance.
  • Technical support via Helpdesk ticketing system.
  • Strong customer service orientation and ability to interact well with diverse end-users and technical staff are required.
  • Individual must be detail-oriented and be able to independently resolve technology problems for staff.
  • Monitoring the availability of the IT environment.
  • Work with groups within IT Infrastructure resolving problems.
  • Maintain company security utilizing security best practices.
  • Maintain PCI compliance.
  • Help provide “rotational, on-call” support for emergencies on the weekends.
Qualifications:
  • Knowledge of Windows operating systems, computer and peripheral hardware and software.
  • Knowledge in help desk software methodology.
  • Experience with Windows Desktop and Server operating systems.
  • Active Directory: Add/Remove/Changes.
  • Experience with Mobile OS’s.
  • Competent in remediation of Anti-virus incidents.
  • Expertise in explaining technical issues and give instructions to troubleshoot system related issues.
  • Updated with current industry trends and efficiency in working with them.
  • Should possess good verbal as well as written communication skills, and should be able to provide guidance both verbally and electronically.
  • Ability to work in a complex and mixed team environment.
  • Ability to handle multiple tasks, set priorities, schedule, and meet deadlines.
  • VMware and Linux a plus.
  • RingCentral a plus.
  • Networking/routing/vLANs a plus.
  • PowerShell a plus.
  • SonicWALL a plus.
  • SAN (Unity/Storage Center/Equalogic).
​Hours:
  • 11:00 AM – 7:30 PM MST. Must be available to work this shift.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.

Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎

*This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

Apply