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Help Tech Chat Support Jobs in Manchester, NH (NOW HIRING)

Axis

Technical Support Representative

Chelmsford, MA · Hybrid

$56K/yr

Answer inbound customer inquiries via telephone, chat, and online helpdesk * Collect and confirm ... As a network technology company and industry leader, we offer solutions in video surveillance ...

Optiline Enterprises LLC

IT Support Specialist

Nashua, NH · On-site

$20 - $25/hr

The Virtual IT Director is responsible for servers, networking, core phone infrastructure, security architecture, and IT strategy. Required Qualifications • 1-3 years of IT support or helpdesk ...

Optiline Enterprises

IT Support Specialist

Nashua, NH · On-site

The Virtual IT Director is responsible for servers, networking, core phone infrastructure, security architecture, and IT strategy. Required Qualifications · 1-3 years of IT support or helpdesk ...

Easterseals NH

Youth Support Specialist

Stratham, NH · On-site

$19 - $22/hr

... health and wellness; you will help students grow and thrive within their communities ... Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ...

Easterseals NH

Youth Support Specialist

Manchester, NH · On-site

$19 - $22/hr

... health and wellness; you will help students grow and thrive within their communities ... Schedule time to chat with our Talent Acquisition Specialist, John: www.calendly.com/eastersealsnh ...

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All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Manchester, NH

Help Tech Chat Support information

See Manchester, NH salary details

$26.9K

$43.3K

$65.7K

How much do help tech chat support jobs pay per year?

As of Jun 17, 2026, the average yearly pay for help tech chat support in Manchester, NH is $43,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,800.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

How can I make $2000 a week working from home?

Help tech chat support roles can pay varying amounts, but earning $2000 weekly typically requires full-time hours, advanced technical skills, and experience. Some support agents increase earnings through bonuses, overtime, or working for high-paying companies, often requiring certifications or specialized knowledge. Building a strong reputation and efficiency can also lead to higher pay in this field.

How to become a live chat support agent?

To become a help tech chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Relevant experience in customer service or technical support can be beneficial, and familiarity with chat platforms or help desk software is often required. Some employers may also prefer certifications in customer service or IT support.

Is paid chatting a legitimate job?

Help tech chat support jobs that involve paid chatting are legitimate when offered by reputable companies and clearly outline the responsibilities and payment terms. However, there are scams in the industry, so job seekers should verify the company's credibility and avoid jobs that require upfront fees or seem suspicious.

What job makes $10,000 a month without a degree?

Help Tech Chat Support roles typically do not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or entrepreneurship, but they usually require strong communication skills, industry knowledge, or business acumen rather than formal education.
What are popular job titles related to Help Tech Chat Support jobs in Manchester, NH? For Help Tech Chat Support jobs in Manchester, NH, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Manchester, NH look for? The top searched job categories for Help Tech Chat Support jobs in Manchester, NH are:
Help Tech Chat Support jobs near you

Technical Support Representative

Axis Communications AB

Chelmsford, MA • On-site

$56K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Job Title
Technical Support Representative
Job Description
Looking for a new start? Think bigger. Think Axis!
At Axis Communications we believe in innovating for a smarter, safer world. We just happen to provide cutting-edge security solutions across the globe. While each 'Axian' has his or her own motivators, we all share the same core values.
The Technical Services Representative - Tier I (Hybrid position) provides initial screening of all inbound technical support interactions via telephone, chat, and our online helpdesk.
This is a Hybrid position (one week onsite in the office and one week remote/work from home) based out of our Chelmsford, Massachusetts headquarters (after completing initial training and meeting desired KPI's). This gives our employees the much needed flexibility and helps us maintain contact with our culture and fellow Axians. Employees are welcome to work full time in the office if they prefer.
Salary:
  • $53,000 annually (English only role)
  • $56,750 annually (Bilingual - English with Spanish/Portuguese/French)

Shift and Language Requirement:
  • 11:30 a.m. to 8:00 p.m. shift, and Spanish language is always a plus!

What You'll Do Here...
  • Answer inbound customer inquiries via telephone, chat, and online helpdesk
  • Collect and confirm database information for each customer
  • Open and update cases in the customer relationship management system, documenting actions taken and outcome
  • Provide first call resolution whenever possible and escalate calls/cases to technical or sales support as necessary
  • Educate customers about website information availability
  • Develop basic product knowledge

What We Are Looking For...
  • Excellent communicator, written and oral
  • Excellent customer service skills
  • Time management and multi-tasking
  • Strong computer skills
  • Microsoft Office proficiency
  • Detail oriented

What You'll Need...
  • Relevant experience in a call center, customer service, or support environment, including troubleshooting calls
  • Experience in a fast-paced environment

Physical Demands and Travel...
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Employee is occasionally required to lift 10-20 lbs.
  • Expected travel time for this position is 10% (domestic and international)

What we offer...
Axis is a company that puts our employees first. Here is just a glimpse of what we do for our 'Axians':
  • Inspire you to grow and develop through employer-offered training as well as tuition reimbursement
  • Take care of more than just the 'work you', but rather the 'whole you' through our health, dental, vision, and fitness/health and wellness programs
  • Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account
  • Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!)
  • Help prepare for your life after retirement through our 401(k) program and employer matching

Want to know more about Axis? Please visit our website www.axis.com
Also, check us out at the following...
Twitter
Glassdoor
LinkedIn
Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.
About Axis Communications
We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.
With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.
Let's create a smarter, safer world
For more information about Axis, please visit our website www.axis.com.
Listen to Get To Know Axis - Podcast

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