... chat support for the end users for one of our prestigious client This is an L1 role where the ... Exchange Server Technologies Virtualization VMware Cloud Azure Hands on experience working in ...
... chat support for the end users for one of our prestigious client This is an L1 role where the ... Exchange Server Technologies Virtualization VMware Cloud Azure Hands on experience working in ...
Technical Support Specialist
Chandler, AZ · On-site
$17 - $19/hr
Chat channels provide technology support for up to 2 clients simultaneously. Client Care is our top priority. The successful candidate will have attention to detail and be able to document tickets ...
Technical Support Specialist
Chandler, AZ · On-site
$17 - $19/hr
Chat channels provide technology support for up to 2 clients simultaneously. Client Care is our top priority. The successful candidate will have attention to detail and be able to document tickets ...
Palmetto Technology Group (PTG) is a partnership platform focused on helping technology service companies grow. They are seeking an IT Support Services II to provide advanced technical support ...
Palmetto Technology Group (PTG) is a partnership platform focused on helping technology service companies grow. They are seeking an IT Support Services II to provide advanced technical support ...
IT Help Desk
Phoenix, AZ · Remote
$17 - $24/hr
We help organizations simplify technology, improve security, and support growth through proactive ... tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and ...
IT Help Desk
Phoenix, AZ · Remote
$17 - $24/hr
We help organizations simplify technology, improve security, and support growth through proactive ... tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and ...
IT Help Desk
Phoenix, AZ · On-site +1
$17 - $24/hr
We help organizations simplify technology, improve security, and support growth through proactive ... tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and ...
IT Help Desk
Phoenix, AZ · On-site +1
$17 - $24/hr
We help organizations simplify technology, improve security, and support growth through proactive ... tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and ...
If you consider yourself to be computer/technology driven, and possess strong customer service ... Experience in customer service and have a positive attitude toward helping business affiliates.
If you consider yourself to be computer/technology driven, and possess strong customer service ... Experience in customer service and have a positive attitude toward helping business affiliates.
Tier 1 Application Support
Phoenix, AZ · On-site
If you consider yourself to be computer/technology driven, and possess strong customer service ... Experience in customer service and have a positive attitude toward helping business affiliates.
Tier 1 Application Support
Phoenix, AZ · On-site
If you consider yourself to be computer/technology driven, and possess strong customer service ... Experience in customer service and have a positive attitude toward helping business affiliates.
IT Help Desk Level 1
$17 - $24/hr
... s environment through ... tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and ...
IT Help Desk Level 1
$17 - $24/hr
... s environment through ... tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and ...
IT Help Desk Level 1
Phoenix, AZ · On-site
$17 - $24/hr
... s environment through ... tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and ...
IT Help Desk Level 1
Phoenix, AZ · On-site
$17 - $24/hr
... s environment through ... tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and ...
Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a ...
Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a ...
... Help Desk Support * Serve as the first point of contact for end users via phone, email, chat ... Support ongoing IT projects, refreshes, and process improvement initiatives. * Other duties as ...
... Help Desk Support * Serve as the first point of contact for end users via phone, email, chat ... Support ongoing IT projects, refreshes, and process improvement initiatives. * Other duties as ...
... Help Desk Support * Serve as the first point of contact for end users via phone, email, chat ... Support ongoing IT projects, refreshes, and process improvement initiatives. * Other duties as ...
Quick apply
... Help Desk Support * Serve as the first point of contact for end users via phone, email, chat ... Support ongoing IT projects, refreshes, and process improvement initiatives. * Other duties as ...
... Help Desk Support * Serve as the first point of contact for end users via phone, email, chat ... Support ongoing IT projects, refreshes, and process improvement initiatives. * Other duties as ...
... Help Desk Support * Serve as the first point of contact for end users via phone, email, chat ... Support ongoing IT projects, refreshes, and process improvement initiatives. * Other duties as ...
IT Help Desk Analyst
Tempe, AZ · On-site
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our ... Provide top-notch customer service via phone, email and chat in a service support center * Escalate ...
IT Help Desk Analyst
Tempe, AZ · On-site
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our ... Provide top-notch customer service via phone, email and chat in a service support center * Escalate ...
IT Help Desk Analyst
Tempe, AZ · Hybrid
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our ... Provide top-notch customer service via phone, email and chat in a service support center * Escalate ...
IT Help Desk Analyst
Tempe, AZ · Hybrid
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our ... Provide top-notch customer service via phone, email and chat in a service support center * Escalate ...
Helpdesk
$20.25 - $27.25/hr
... chat for customer's end users 11. Route/ escalate problems to internal level IT support teams 12. Administer and provide User account provisioning 13. Use the Incident Management System to document ...
Helpdesk
$20.25 - $27.25/hr
... chat for customer's end users 11. Route/ escalate problems to internal level IT support teams 12. Administer and provide User account provisioning 13. Use the Incident Management System to document ...
Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are ...
Quick apply
Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are ...
What Youll be Doing Are you results-focused and love to help others? Do you have a passion to ... About TTEC TTEC is a global consulting, technology, and managed services company that helps brands ...
What Youll be Doing Are you results-focused and love to help others? Do you have a passion to ... About TTEC TTEC is a global consulting, technology, and managed services company that helps brands ...
Customer Service Escalation Phone Rep (Part Time)
Phoenix, AZ · On-site
$16 - $19/hr
Complete Criteria Assessments: Tech Skills + Game * 35-40 WPM (words per minute) score on typing ... chat support from Advanced Agents. * 2 weeks: Monday-Friday from 8:00am-2:00pm or 2:00pm-8:00pm
Customer Service Escalation Phone Rep (Part Time)
Phoenix, AZ · On-site
$16 - $19/hr
Complete Criteria Assessments: Tech Skills + Game * 35-40 WPM (words per minute) score on typing ... chat support from Advanced Agents. * 2 weeks: Monday-Friday from 8:00am-2:00pm or 2:00pm-8:00pm
Help Desk Technician
Phoenix, AZ · On-site
$20 - $30/hr
Help Desk Technician Are you passionate about technology and enjoy helping others solve technical ... Provide Tier 1 technical support via phone, email, chat, and in person * Troubleshoot hardware ...
Quick apply
Help Desk Technician
Phoenix, AZ · On-site
$20 - $30/hr
Help Desk Technician Are you passionate about technology and enjoy helping others solve technical ... Provide Tier 1 technical support via phone, email, chat, and in person * Troubleshoot hardware ...
Help Tech Chat Support information
See Gilbert, AZ salary details
$26.9K - $30.4K
0% of jobs
$30.4K - $34K
3% of jobs
$37.5K is the 25th percentile. Wages below this are outliers.
$34K - $37.5K
22% of jobs
The median wage is $39.5K / yr.
$37.5K - $41K
43% of jobs
$41K - $44.6K
6% of jobs
$44.7K is the 75th percentile. Wages above this are outliers.
$44.6K - $48.1K
6% of jobs
$48.1K - $51.7K
6% of jobs
$51.7K - $55.2K
5% of jobs
$55.2K - $58.7K
3% of jobs
$58.7K - $62.3K
3% of jobs
$62.3K - $65.8K
1% of jobs
$26.9K
$43.3K
$65.8K
How much do help tech chat support jobs pay per year?
As of Jul 26, 2026, the average yearly pay for help tech chat support in Gilbert, AZ is $43,341.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $46,800.00 per year, depending on experience, location, and employer.
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Gilbert, AZ? For Help Tech Chat Support jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Gilbert, AZ look for? The top searched job categories for Help Tech Chat Support jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Help Tech Chat Support jobs? Cities near Gilbert, AZ with the most Help Tech Chat Support job openings:
Full-time
Posted 3 days ago
Job description
Position: Service Desk Support
Location: Phoenix, AZ (Hybrid)
Position Type: Contract
This opportunity is with LTM for the position of Engineer Service Desk Operations The role requires providing phone ESS tickets and chat support for the end users for one of our prestigious client This is an L1 role where the incumbent is expected to be aware about ITIL methodologies Incident Service Request Change and Problem The role demands excellent communication skills oral and written good customer handling skills and excellent collaboration skills with ability to work in shift 24X7 The person will contribute towards effective resolution of the issues Ideal candidate must be an experienced professional from same or similar field He/she must possess good knowledge of Windows Active Directory O365 VDI Networking basics etc The person will contribute towards achieving project deliverables SLAs KPIs Improvements etc The ideal candidate must have hands on experience of resolving technical issues over the phone chat and emails
L1 Technical Support
Handling all the Inbound calls chat and emails in service desk
Handling Basic L1 level queries from end users
Diagnose and quickly resolve a wide range of Windows applications issues
Basic troubleshooting knowledge for internet LAN WAN Connectivity issues and VPN issues
When the restoration is beyond the scope of the support escalate the issue problem to appropriate resolver group using IT Ticketing System
Install upgrade support and troubleshoot for printers related computer hardware
Performs general preventative maintenance tasks on computers laptops printers
Customize configure desktop hardware to meet specifications and business standards
Email account administration ie account creation and management and distribution lists on Office 365
User account administration ie account creation and management and password resets on Active Directory
Familiarize end users on basic software hardware and peripheral device operation and solve basic queries
Take ownership and responsibility of queries issues and problems and document it in the ITSM Tool
Configuring iPad iPhones Android for the users to enable them check emails and be connected on the go
Basic knowledge of Networking Virtualization Outlook Windows Mac OS Web Based and Installable applications
Strong knowledge on MFA configuration
Customer Focus
Providing timely and accurate resolution of technical issues experienced by the Users
Excellent communication skills
Identify and escalate severe issues which could cause production impact
Technical Skillset Need to Know
Networking Experience in LANWAN Environment
Good knowledge of Active Directory
Citrix
O365
Microsoft Windows
Mobile Operating Systems Android iOS
Antivirus
SharePoint
Knowledge of Laptop Desktop Tablet issues
VPN Troubleshooting Cisco VPN
MFA
Technical Skillset Good to Know
Knowledge of Infrastructure Exchange Server Technologies
Virtualization VMware Cloud Azure
Hands on experience working in Service Now ticketing tool
Location: Phoenix, AZ (Hybrid)
Position Type: Contract
This opportunity is with LTM for the position of Engineer Service Desk Operations The role requires providing phone ESS tickets and chat support for the end users for one of our prestigious client This is an L1 role where the incumbent is expected to be aware about ITIL methodologies Incident Service Request Change and Problem The role demands excellent communication skills oral and written good customer handling skills and excellent collaboration skills with ability to work in shift 24X7 The person will contribute towards effective resolution of the issues Ideal candidate must be an experienced professional from same or similar field He/she must possess good knowledge of Windows Active Directory O365 VDI Networking basics etc The person will contribute towards achieving project deliverables SLAs KPIs Improvements etc The ideal candidate must have hands on experience of resolving technical issues over the phone chat and emails
L1 Technical Support
Handling all the Inbound calls chat and emails in service desk
Handling Basic L1 level queries from end users
Diagnose and quickly resolve a wide range of Windows applications issues
Basic troubleshooting knowledge for internet LAN WAN Connectivity issues and VPN issues
When the restoration is beyond the scope of the support escalate the issue problem to appropriate resolver group using IT Ticketing System
Install upgrade support and troubleshoot for printers related computer hardware
Performs general preventative maintenance tasks on computers laptops printers
Customize configure desktop hardware to meet specifications and business standards
Email account administration ie account creation and management and distribution lists on Office 365
User account administration ie account creation and management and password resets on Active Directory
Familiarize end users on basic software hardware and peripheral device operation and solve basic queries
Take ownership and responsibility of queries issues and problems and document it in the ITSM Tool
Configuring iPad iPhones Android for the users to enable them check emails and be connected on the go
Basic knowledge of Networking Virtualization Outlook Windows Mac OS Web Based and Installable applications
Strong knowledge on MFA configuration
Customer Focus
Providing timely and accurate resolution of technical issues experienced by the Users
Excellent communication skills
Identify and escalate severe issues which could cause production impact
Technical Skillset Need to Know
Networking Experience in LANWAN Environment
Good knowledge of Active Directory
Citrix
O365
Microsoft Windows
Mobile Operating Systems Android iOS
Antivirus
SharePoint
Knowledge of Laptop Desktop Tablet issues
VPN Troubleshooting Cisco VPN
MFA
Technical Skillset Good to Know
Knowledge of Infrastructure Exchange Server Technologies
Virtualization VMware Cloud Azure
Hands on experience working in Service Now ticketing tool