ZipRecruiter

Log In

1

Help Tech Chat Support Jobs in Eugene, OR (NOW HIRING)

MetroSys, Inc.

IT Support Technician

Cottage Grove, OR · On-site

$22 - $30/hr

Job Summary : MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite ... Preferred : • CompTIA A+ certification or equivalent knowledge. • Prior help desk, desktop ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

Job Summary : MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite ... Preferred : • CompTIA A+ certification or equivalent knowledge. • Prior help desk, desktop ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

next page

Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Eugene, OR

Help Tech Chat Support information

See Eugene, OR salary details

$27.1K

$43.7K

$66.3K

How much do help tech chat support jobs pay per year?

As of Jul 27, 2026, the average yearly pay for help tech chat support in Eugene, OR is $43,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $47,200.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Eugene, OR? For Help Tech Chat Support jobs in Eugene, OR, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Eugene, OR look for? The top searched job categories for Help Tech Chat Support jobs in Eugene, OR are:
What cities near Eugene, OR are hiring for Help Tech Chat Support jobs? Cities near Eugene, OR with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
IT Support Technician

IT Support Technician

MetroSys, Inc.

Cottage Grove, OR • On-site

$22 - $30/hr

Full-time

Posted 8 days ago

Job description

Job Summary:
MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users and common IT systems across hospital and clinic locations, making it an excellent opportunity for individuals beginning their IT careers.
Responsibilities:
• Provide onsite technical support for hospital and clinic personnel.
• Troubleshoot and resolve issues related to:
• Windows desktop and laptop systems
• Microsoft Office applications
• Printers and multifunction devices
• Mobile devices and peripherals
• Basic network connectivity
• Install, configure, and deploy computer hardware and software.
• Support workstation moves, adds, and changes.
• Assist with user account support, password resets, and access-related requests.
• Document incidents, requests, and resolutions within the ticketing system.
• Escalate complex issues to senior technical teams when appropriate.
• Support IT equipment inventory and asset management activities.
• Maintain a professional and customer-focused presence in patient care and administrative environments.
• Travel to satellite healthcare facilities as needed to provide onsite support.
Qualifications:
Required:
• High school diploma or equivalent.
• Technical training, vocational education, military training, or entry-level IT experience.
• Working knowledge of: Windows 10 and Windows 11, Microsoft Office applications, Computer hardware and peripherals, Basic networking concepts.
• Strong customer service and communication skills.
• Ability to follow documented procedures and troubleshooting processes.
• Valid driver's license and reliable transportation for travel between facilities.
Preferred:
• CompTIA A+ certification or equivalent knowledge.
• Prior help desk, desktop support, field technician, or customer service experience.
• Experience supporting healthcare environments is a plus.
• Familiarity with Active Directory and Microsoft 365 environments.
• Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.
Company:
MetroSys is an Technology & Staffing Solutions firm based in sunny San Diego, CA. Founded in 2006, the company is headquartered in San Diego, USA, with a team of 11-50 employees. The company is currently Early Stage.

Apply