Respond to IT support requests via phone, chat, and ticketing systems, ensuring issues are ... Help manage Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive
Respond to IT support requests via phone, chat, and ticketing systems, ensuring issues are ... Help manage Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive
IT Support Technician
$17.50 - $24.25/hr
... years helpdesk or customer support experience * Strong troubleshooting skills * Excellent ... Install and move IT hardware Work Environment On-site in Chattanooga with occasional travel.
IT Support Technician
$17.50 - $24.25/hr
... years helpdesk or customer support experience * Strong troubleshooting skills * Excellent ... Install and move IT hardware Work Environment On-site in Chattanooga with occasional travel.
IT Support Technician
Chattanooga, TN · On-site
$19.50 - $26.75/hr
... years helpdesk or customer support experience * Strong troubleshooting skills * Excellent ... Install and move IT hardware Work Environment On-site in Chattanooga with occasional travel.
IT Support Technician
Chattanooga, TN · On-site
$19.50 - $26.75/hr
... years helpdesk or customer support experience * Strong troubleshooting skills * Excellent ... Install and move IT hardware Work Environment On-site in Chattanooga with occasional travel.
Technology Support Technician 1
Chattanooga, TN · On-site
$18.50 - $25.25/hr
Overview The purpose of this classification is to provide technical support in a team environment ... Maintains a good workflow with the ticket system and assists with helpdesk calls. * Operates a ...
Technology Support Technician 1
Chattanooga, TN · On-site
$18.50 - $25.25/hr
Overview The purpose of this classification is to provide technical support in a team environment ... Maintains a good workflow with the ticket system and assists with helpdesk calls. * Operates a ...
... chat, and email. • Incident Lifecycle Management ... Record, track, and manage all interactions through our IT Service Management (ITSM) platform.
... chat, and email. • Incident Lifecycle Management ... Record, track, and manage all interactions through our IT Service Management (ITSM) platform.
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Quick apply
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Quick apply
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Quick apply
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Quick apply
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
IT Support Technician - Night Shift
$17.50 - $24/hr
Description IT Support Technician Reports to: IT Engineer - Infrastructure Location: Dalton, GA ... Provide help desk support to all MS Windows users related to hardware, software, and network ...
IT Support Technician - Night Shift
$17.50 - $24/hr
Description IT Support Technician Reports to: IT Engineer - Infrastructure Location: Dalton, GA ... Provide help desk support to all MS Windows users related to hardware, software, and network ...
IT Support Technician - Night Shift
Dalton, GA · On-site
$19 - $26.25/hr
Description IT Support Technician Reports to: IT Engineer - Infrastructure Location: Dalton, GA ... Provide help desk support to all MS Windows users related to hardware, software, and network ...
IT Support Technician - Night Shift
Dalton, GA · On-site
$19 - $26.25/hr
Description IT Support Technician Reports to: IT Engineer - Infrastructure Location: Dalton, GA ... Provide help desk support to all MS Windows users related to hardware, software, and network ...
Be Seen First
IT Service Desk Analyst
Chattanooga, TN · On-site
$39K - $59K/yr
Provide effective end user support and issue resolution via emails, phone calls, etc. * Using ... Our mission is to help organizations modernize their technology environments while protecting them ...
Quick apply
Be Seen First
IT Service Desk Analyst
Chattanooga, TN · On-site
$39K - $59K/yr
Provide effective end user support and issue resolution via emails, phone calls, etc. * Using ... Our mission is to help organizations modernize their technology environments while protecting them ...
IT Support Technician - Night Shift
Dalton, GA · On-site
$19 - $26/hr
The role involves troubleshooting and repairing IT assets, providing help desk support, and ... maintain IT service documentation, statistics, and reports. • Adhere to the policies and ...
IT Support Technician - Night Shift
Dalton, GA · On-site
$19 - $26/hr
The role involves troubleshooting and repairing IT assets, providing help desk support, and ... maintain IT service documentation, statistics, and reports. • Adhere to the policies and ...
... chat across campus. The Technician troubleshoots issues and provides support and repairs for ... Requires a high school diploma and two years of relevant IT technician/ IT customer service ...
... chat across campus. The Technician troubleshoots issues and provides support and repairs for ... Requires a high school diploma and two years of relevant IT technician/ IT customer service ...
Help Desk Specialist II
Chattanooga, TN · On-site
The Help Desk Specialist II assists with vendor communications and supports the implementation and deployment of new software and technology solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES:
Help Desk Specialist II
Chattanooga, TN · On-site
The Help Desk Specialist II assists with vendor communications and supports the implementation and deployment of new software and technology solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES:
Help Tech Chat Support information
See Cleveland, TN salary details
$22.6K - $25.6K
0% of jobs
$25.6K - $28.5K
3% of jobs
$31.5K is the 25th percentile. Wages below this are outliers.
$28.5K - $31.5K
22% of jobs
The median wage is $33.2K / yr.
$31.5K - $34.5K
43% of jobs
$34.5K - $37.4K
6% of jobs
$37.5K is the 75th percentile. Wages above this are outliers.
$37.4K - $40.4K
6% of jobs
$40.4K - $43.4K
6% of jobs
$43.4K - $46.3K
5% of jobs
$46.3K - $49.3K
3% of jobs
$49.3K - $52.3K
3% of jobs
$52.3K - $55.2K
1% of jobs
$22.6K
$36.4K
$55.2K
How much do help tech chat support jobs pay per year?
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
Job description
Position Summary:
One to One Health is seeking a dedicated Senior IT Operations Engineer to provide essential IT support to our clinical and corporate staff, ensuring efficient performance in their roles. The successful candidate will report directly to the Director of IT, Security, and Compliance, offering technical assistance and troubleshooting for users within our expansive network of medical clinics nationwide and corporate headquarters in Chattanooga, TN. As a key member of the One to One Health IT Technical Services Team, you will be responsible for managing phone, chat, and ticket support queues, adeptly resolving technical issues, and maintaining seamless IT operations in partnership with our IT Managed Service Provider.
Job requirements:
- Serve as the point of contact for users within One to One Health, efficiently documenting support calls and resolutions
- Respond to IT support requests via phone, chat, and ticketing systems, ensuring issues are addressed promptly and effectively
- Provide remote support, ensuring that all incidents are handled professionally and efficiently
- Install and configure hardware and software across Windows, macOS, and iOS platforms
- Collaborate with an IT support team to diagnose and resolve technical issues, ensuring user satisfaction
- Ensure adherence to security and system configuration
- Help manage Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive
- Monitor and report on Entra ID and Microsoft 365 service health; conduct regular system reviews and performance checks
- Oversee lifecycle management for Exchange Online, SharePoint, Teams, and OneDrive environments
- Support and optimize Microsoft 365 Copilot capabilities, ensuring identity readiness and access control alignment
- Perform PC and Mac hardware troubleshooting and remediation
- Other duties as assigned
Qualifications/ Experience:
- Experience supporting a healthcare/clinical environment (EMR/EHR, clinical apps, etc.)
- Experience in Microsoft 365, Entra ID, and Active Directory environments
- Experience in MacOS and iOS management and support
- Experience supporting and maintaining a corporate network environment, specifically within the Fortinet network environment
- Adept at PC and PC peripherals repair, troubleshooting, management, and deployment
- Deep understanding of identity management, authentication protocols, and hybrid environments
- Hands-on experience with PowerShell scripting and automation
- Familiarity with Microsoft Purview, Defender, and compliance solutions
- Comfortable troubleshooting in a multi-user high availability environment
- Ability to work non-traditional hours in a support capacity
- A valid driver's license and reliable transportation are required for this role
- Microsoft or industry certifications a plus