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Help Needed Jobs in Graham, NC (NOW HIRING)

Collabera

Helpdesk Analyst L1

Cary, NC · On-site

$19 - $26/hr

Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that ...

STI

Helpdesk Manager - Durham, NC

Durham, NC · On-site

Helpdesk Manager RTP,Durham, NC/Hybrid 12 Months The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities.

HCL America Inc

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

... helpdesk applications Active Directory administration. Exchange administration O365 administration Network trouble shooting, TCP/IP and general WAN/ LAN trouble shooting ITIL Certified Windows XP, 7, ...

HCL America Inc

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

... helpdesk applications • Active Directory administration. • Exchange administration • O365 administration • Network trouble shooting, TCP/IP and general WAN/ LAN trouble shooting • ITIL ...

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls according to the specified options * Execute 1st attempt to solve the Service Call * Refer Service ...

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls according to the specified options * Execute 1st attempt to solve the Service Call * Refer Service ...

Lids

6725 - Sales Help

Mebane, NC · On-site

$13 - $14/hr

These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike. Our customers rely on our team to find ...

Starr Electric Company, Inc.

Helper

Greensboro, NC · On-site

$16.50 - $21/hr

As an Electrician Helper at Starr Electric, you will be responsible for assisting electricians in ... needed. Starr Electric is an Equal Employment Opportunity Employer. We are committed to working ...

Starr Electric Company, Inc.

Helper

Greensboro, NC · On-site

$16.50 - $21/hr

As an Electrician Helper at Starr Electric, you will be responsible for assisting electricians in ... needed. Starr Electric is an Equal Employment Opportunity Employer. We are committed to working ...

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Showing results 21-40

All JobsHelp Needed JobsHelp Needed Jobs in Graham, NC

Help Needed information

See Graham, NC salary details

$8

$16

$26

How much do help needed jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help needed in Graham, NC is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What does 'Help Needed' mean in a job listing?

'Help Needed' in a job listing is a general way for employers or individuals to indicate they require assistance with various tasks or responsibilities. These jobs might range from temporary or part-time work to ongoing support, and can include roles like administrative help, manual labor, caregiving, or technical support. The specific duties and requirements can vary widely depending on the employer's needs, so it's important to read the job description carefully or contact the poster for more details. Typically, these roles are suitable for people seeking flexible or immediate work opportunities.

What are some common challenges faced by help desk professionals, and how can they effectively overcome them?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's important to prioritize tasks, utilize a ticketing system for organization, and maintain clear, patient communication. Continuous learning and collaborating with team members also help in resolving unfamiliar problems efficiently and improving overall service quality.

What are the key skills and qualifications needed to thrive as a help desk technician, and why are they important?

To excel as a Help Desk Technician, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and operating systems is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and resolve issues efficiently. These competencies ensure prompt and accurate technical support, leading to higher user satisfaction and smooth organizational operations.

What is the difference between Help Needed vs Customer Service Representative?

AspectHelp NeededCustomer Service Representative
Required CredentialsNone specific; may vary by taskHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentVaries; often manual or on-site assistanceOffice or call center; customer-facing roles
Industry UsageGeneral; used across multiple sectors for assistance rolesSpecific to customer service, retail, hospitality, and related fields
Search & Comparison IntentGeneral help or assistance rolesCustomer support and service roles

Help Needed is a broad term referring to various assistance roles across industries, often requiring minimal formal credentials. Customer Service Representative is a specific job title focused on direct customer support, usually requiring some training or experience. While both involve helping others, Help Needed roles are more diverse and less specialized, whereas Customer Service Representatives focus on customer interactions and satisfaction.

What cities near Graham, NC are hiring for Help Needed jobs?

Cities near Graham, NC with the most Help Needed job openings:

Help Needed jobs near you
Infographic showing various Help Needed job openings in Graham, NC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $34,846 per year, or $16.8 per hour.

Statistics Helpdesk Consultant

UNC-Chapel Hill

Chapel Hill, NC • On-site

$25/hr

Part-time

Posted 10 days ago

University Of North Carolina At Chapel Hill rating

7.5

Company rating: 7.5 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

316th of 631 rated colleges and universities

Job description

Posting Information
Department H W Odum Inst Res Social Sci - 631300 Career Area Information Technology Posting Open Date 08/28/2026 Application Deadline 09/04/2026 Position Type Temporary Staff (SHRA) Position Title Statistics Helpdesk Consultant Position Number 20075476 Vacancy ID S028011 Full-time/Part-time Part-Time Temporary Hours per week 16 Work Schedule
12-16 hours per week. Part-time, during regular business hours Monday through Friday, between 9:00 AM - 6:00 PM.
Position Location North Carolina, US Hiring Range $25.00 per hour Proposed Start Date Estimated Duration of Appointment 6 months or longer
Position Information
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.
Primary Purpose of Organizational Unit
Founded in 1924, the Odum Institute for Research in Social Science provides training, consultation, and research support services to faculty, staff, and students across the UNC-Chapel Hill campus and beyond. Odum expands Carolina's impact by providing education and support for planning, implementing, and disseminating research. We work to advance rigorous and reproducible research across the data, social and health sciences, while building collaborative, trans-disciplinary research networks. Positioned in the Office of the Vice Chancellor for Research, the Institute is funded through state/university appropriations and grants/contracts led by Institute staff.
Position Summary
We are seeking a consultant to join our statistics consultant team. Statistics helpdesk consultants support the UNC-Chapel Hill research community by providing guidance on quantitative data analysis, statistical programming, data cleaning, data management, and data visualization. They assist researchers using software such as Mplus, Python, R, SAS, SPSS, and/or Stata.
The Statistics Helpdesk Consultant will collaborate with Odum Institute statisticians, data scientists and survey consultants and other research professionals to deliver consultation services and contribute to survey and research support projects as needed. In addition, this position provides support for data management and visualization needs related to Qualtrics, the university's web-based survey platform.
Helpdesk shifts are typically four hours in length during business hours between 9am - 6pm on-site at the Odum Institute located on Franklin St in Chapel Hill, NC. This is a temporary position with projected duration through July 1, 2027.
Key Responsibilities:
* Provide client-focused one-on-one statistical consulting both in-person and virtually to faculty, staff, and students across a wide range of disciplines.
* Assist researchers with quantitative analysis, statistical programming, data cleaning, data management and data visualization.
* Support users of statistical software including Mplus, Python, R, SAS, SPSS and Stata.
* Advise researchers on data management and visualization practices within Qualtrics.
* Collaborate with Odum Institute staff to address complex research questions and support survey-related projects.
* Contribute to other research support activities as assigned.
Minimum Education and Experience Requirements
Demonstrated possession of the competencies necessary to perform the work.
Management Preferences
* Demonstrated experience in teaching or consultation.
* Proficiency in R, SAS, Mplus, and/or Stata.
* Working knowledge of at least one additional statistical software package.
* Working knowledge in Qualtrics programming or data analysis features.
* Bilingual in English and Spanish.
Special Physical/Mental Requirements Campus Security Authority Responsibilities

Not Applicable.

Special Instructions Quick Link https://unc.peopleadmin.com/postings/324609 Temporary Employment Policies
Temporary Employment Policies
Posting Contact Information
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

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About University of North Carolina at Chapel Hill

Sourced by ZipRecruiter

The University of North Carolina at Chapel Hill (UNC-Chapel Hill), located in Chapel Hill, NC, US, is renowned for being one of the leading research institutes in the world. Operating within the education industry, this public research university offers a broad range of undergraduate, graduate, and professional programs across various disciplines. UNC-Chapel Hill was chartered in 1789 and has maintained its legacy of academic excellence and innovative research for more than two centuries. The institution operates under the core values of excellence, innovation, engagement, accessibility, diversity, and inclusivity. Their mission is to serve the people of North Carolina and the United States by teaching a diverse community of students to become the next generation of leaders.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Chapel Hill, NC, US

Year founded

1789

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