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Help Needed Jobs in Austin, TX (NOW HIRING)

Hireblazer

Help Desk /Technical Support

Austin, TX · On-site

$19.75 - $26.75/hr

Help Desk /Technical Support Duration: 12+ Months Location: Austin, TX 78701. The working position is On Site. (Strong preference for temp to hire possibility.) Must have: CompTIA A+, CompTIA ITF ...

Last Energy

Helpdesk Technician

Austin, TX

$19.75 - $26.75/hr

Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup. This role will handle user support, new hire onboarding, and device ...

Last Energy

Helpdesk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup. This role will handle user support, new hire onboarding, and device ...

Last Energy

Helpdesk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup. This role will handle user support, new hire onboarding, and device ...

Total Site Solutions

IT Help Desk Lead

Georgetown, TX · On-site

IT Help Desk Lead Total Site Solutions, Georgetown, TX., is in search of a knowledgeable and ... Conduct capacity planning, including forecasting staffing needs and skill requirements to meet ...

Raytheon

Lead Systems Engineer (P5)

Austin, TX · On-site

Communicate to Raytheon leadership to provide technical program status, accomplishments, issues, and help needed, while influencing the IPTs/CPTs to ensure appropriate and effective program alignment ...

Raytheon

Lead Systems Engineer (P4)

Austin, TX

Communicate to Raytheon leadership to provide technical program status, accomplishments, issues, and help needed, while influencing the IPTs/CPTs to ensure appropriate and effective program alignment ...

Flash

IT Help Desk Technician

Austin, TX · On-site

$20 - $25/hr

Help us change the way the world parks Parking isn't just about spaces - it's about creating ... Location : Austin HQ, may need to go to the Dripping Springs Warehouse on occasion Schedule:

Flash

IT Help Desk Technician

Austin, TX

$20 - $25/hr

Join our Flash Team as an IT Help Desk Technician! Join Flash as a part-time IT Help Desk ... Location : Austin HQ, may need to go to the Dripping Springs Warehouse on occasion Schedule:

Tanger

Tanger Ambassador- San Marcos

San Marcos, TX

$13.50 - $17.50/hr

... any help needed with the Mobile App. * Represent Tanger by actively participating in on-site and off-site marketing events to promote marketing initiatives locally and regionally, for conferences ...

Tanger

Tanger Ambassador- San Marcos

San Marcos, TX · On-site

$13.50 - $17.50/hr

... any help needed with the Mobile App. * Represent Tanger by actively participating in on-site and off-site marketing events to promote marketing initiatives locally and regionally, for conferences ...

Systemverse

Helpdesk Support Specialist

Austin, TX · On-site

Description The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and network-related issues. This role ...

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Showing results 21-40

All JobsHelp Needed JobsHelp Needed Jobs in Austin, TX

Help Needed information

See Austin, TX salary details

$10

$20

$32

How much do help needed jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for help needed in Austin, TX is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.88 per hour, depending on experience, location, and employer.

What does 'Help Needed' mean in a job listing?

'Help Needed' in a job listing is a general way for employers or individuals to indicate they require assistance with various tasks or responsibilities. These jobs might range from temporary or part-time work to ongoing support, and can include roles like administrative help, manual labor, caregiving, or technical support. The specific duties and requirements can vary widely depending on the employer's needs, so it's important to read the job description carefully or contact the poster for more details. Typically, these roles are suitable for people seeking flexible or immediate work opportunities.

What are some common challenges faced by help desk professionals, and how can they effectively overcome them?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's important to prioritize tasks, utilize a ticketing system for organization, and maintain clear, patient communication. Continuous learning and collaborating with team members also help in resolving unfamiliar problems efficiently and improving overall service quality.

What are the key skills and qualifications needed to thrive as a help desk technician, and why are they important?

To excel as a Help Desk Technician, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and operating systems is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and resolve issues efficiently. These competencies ensure prompt and accurate technical support, leading to higher user satisfaction and smooth organizational operations.

What is the difference between Help Needed vs Customer Service Representative?

AspectHelp NeededCustomer Service Representative
Required CredentialsNone specific; may vary by taskHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentVaries; often manual or on-site assistanceOffice or call center; customer-facing roles
Industry UsageGeneral; used across multiple sectors for assistance rolesSpecific to customer service, retail, hospitality, and related fields
Search & Comparison IntentGeneral help or assistance rolesCustomer support and service roles

Help Needed is a broad term referring to various assistance roles across industries, often requiring minimal formal credentials. Customer Service Representative is a specific job title focused on direct customer support, usually requiring some training or experience. While both involve helping others, Help Needed roles are more diverse and less specialized, whereas Customer Service Representatives focus on customer interactions and satisfaction.

What cities near Austin, TX are hiring for Help Needed jobs?

Cities near Austin, TX with the most Help Needed job openings:

Help Needed jobs near you
Infographic showing various Help Needed job openings in Austin, TX as of August 2026, with employment types broken down into 47% Full Time, 47% Part Time, 2% Temporary, and 4% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $42,975 per year, or $20.7 per hour.

Help Desk /Technical Support

Hireblazer

Austin, TX • On-site

$19.75 - $26.75/hr

Contractor

Re-posted 11 days ago

Job description

Title: Help Desk /Technical Support

Duration: 12+ Months

Location: Austin, TX 78701. The working position is On Site. (Strong preference for temp to hire possibility.)

Must have: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred.

The client is looking for candidates that can work well in our environment and would like the ability to potentially hire staff on as full-time employees within a negotiated time frame (not to exceed 6 months).

Summary:

Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customer’s issue and determination of the best way to resolve the problem. Provides basic support and troubleshooting, including password resets, printer configurations, break/fix instructions, website content updates, creates accounts and configure hardware as part of on‐boarding process, supports audio and video equipment in conference rooms, and support for more complex issues where configuration solutions have already been documented. Responsible for ensuring that all support calls/emails are properly documented in the tracking system, escalating issues as appropriate, and communicating trends to management.

Required Skills:

  • 3 Years of Required Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).
  • 2 Years of Required Experience working with customers across all levels of technological proficiency.
  • 2 Years of Required Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems
  • 1 Year of Required Experience with Active Directory
  • 1 Year of Required Experience with cloud platforms and technologies like Microsoft Azure

Preferred Skills:

  • 1 Year of Preferred A strong desire to grow and advance within an organization with an opportunistic landscape
  • 1 Year of Preferred A strong desire to grow and advance within an organization with an opportunistic landscape