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Help Needed Jobs in Ontario (NOW HIRING)

Mortgage Automator

Helpdesk Technician

Toronto, ON · On-site

  • PTO

Job Summary The Helpdesk Technician serves as the first point of contact for Mortgage Automator ... Professional, supportive environment with tools and technology needed to succeed. * Comprehensive ...

Posted today

Aramark

General Help

Haliburton, ON · On-site

CA$18.50/hr

... needs. Job Responsibilities • Ensure guest satisfaction by maintaining all dishes, pots, pans ... General Help Position $18.50/h

TELUS

Business Help Desk Specialist III

Ottawa, ON

Description Position overview: full time The Business Help Desk Specialist III is a call center ... and our communities need. Do you share our passion? At TELUS, you create future friendly ...

Michaels Stores

Seasonal Service Team Member

Burlington, ON · On-site

CA$17.60 - CA$20.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

Early morning help needed. Weekends required. * Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly checkout experience; execute cash handling to ...

Aramark

General Help

Hamilton, ON · On-site

... needs. Job Responsibilities • Ensure guest satisfaction by preparing hot & cold food items for ... is helping you reach your full potential. Learn more about working here at connect with us on ...

Sodexo Canada Ltd

General Help

Brampton, ON

You'll help create safe, comfortable, and inspiring environments where employees can't wait to come ... Pitch in with dish area support whenever needed Qualifications What You Bring * Previous customer ...

Aramark

General Help

Waterloo, ON · On-site

... needs. Job Responsibilities • Ensure guest satisfaction by maintaining all dishes, pots, pans ... is helping you reach your full potential. Learn more about working here at connect with us on ...

Aramark

General Help

Chatham, ON

... needs. Job Responsibilities • Ensure guest satisfaction by assisting with prep of daily food ... is helping you reach your full potential. Learn more about working here at connect with us on ...

Aramark

General Help

Hamilton, ON · On-site

... needs. Job Responsibilities • Ensure guest satisfaction by assisting with prep of daily food ... is helping you reach your full potential. Learn more about working here at connect with us on ...

Aramark

General Help

Toronto, ON · On-site

... needs. Job Responsibilities • Ensure guest satisfaction by maintaining all dishes, pots, pans ... is helping you reach your full potential. Learn more about working here at connect with us on ...

Aramark

CA$18.50/hr

... needs. Job Responsibilities Support Team Lead with preparation of hot entree, grab and go and ... is helping you reach your full potential. Learn more about working here at connect with us on ...

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Aramark

General Help

Mississauga, ON

CA$17.60 - CA$17.85/hr

... needs. Job Responsibilities • Ensure guest satisfaction by maintaining all dishes, pots, pans ... is helping you reach your full potential. Learn more about working here at connect with us on ...

Aramark

General Help

Markham, ON · On-site

... needs. Job Responsibilities • Ensure guest satisfaction by maintaining all dishes, pots, pans ... is helping you reach your full potential. Learn more about working here at connect with us on ...

Aramark

General Help

Kingston, ON · On-site

... needs. Job Responsibilities • Ensure guest satisfaction by maintaining all dishes, pots, pans ... is helping you reach your full potential. Learn more about working here at connect with us on ...

Aramark

General Help

Lakefield, ON · On-site

CA$17.60 - CA$18/hr

... needs. Job Responsibilities • Ensure guest satisfaction by maintaining all dishes, pots, pans ... is helping you reach your full potential. Learn more about working here at connect with us on ...

Integra

IT Help Desk Analyst

Harrow, ON · On-site

  • Medical

  • Dental

  • Vision

  • PTO

We are seeking a qualified IT help desk technician to assist our customers in resolving questions ... fit your needs. * Time to recharge - Generous paid time off to relax, travel, and maintain a ...

Aramark

General Help

Toronto, ON

... needs. Job Responsibilities • Ensure guest satisfaction by maintaining all dishes, pots, pans ... is helping you reach your full potential. Learn more about working here at connect with us on ...

Aramark

General Help

Scarborough, ON · On-site

CA$17.65/hr

... needs. Job Responsibilities • Ensure guest satisfaction by maintaining all dishes, pots, pans ... is helping you reach your full potential. Learn more about working here at connect with us on ...

Aramark

General Help

Woodstock, ON · On-site

CA$17.60 - CA$17.95/hr

Food Service Certificate as needed * Sufficient education or training to read, write, and follow ... is helping you reach your full potential. Learn more about working here at connect with us on ...

Aramark

General Help

Ottawa, ON · On-site

... needs. Job Responsibilities • Ensure guest satisfaction by maintaining all dishes, pots, pans ... is helping you reach your full potential. Learn more about working here at connect with us on ...

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All JobsHelp Needed JobsHelp Needed Jobs in Ontario

Help Needed information

See Ontario salary details

$8

$18

$31

How much do help needed jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for help needed in Ontario is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $19.71 per hour, depending on experience, location, and employer.

What does 'Help Needed' mean in a job listing?

'Help Needed' in a job listing is a general way for employers or individuals to indicate they require assistance with various tasks or responsibilities. These jobs might range from temporary or part-time work to ongoing support, and can include roles like administrative help, manual labor, caregiving, or technical support. The specific duties and requirements can vary widely depending on the employer's needs, so it's important to read the job description carefully or contact the poster for more details. Typically, these roles are suitable for people seeking flexible or immediate work opportunities.

What are the key skills and qualifications needed to thrive as a help desk technician, and why are they important?

To excel as a Help Desk Technician, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and operating systems is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and resolve issues efficiently. These competencies ensure prompt and accurate technical support, leading to higher user satisfaction and smooth organizational operations.

What is the difference between Help Needed vs Customer Service Representative?

AspectHelp NeededCustomer Service Representative
Required CredentialsNone specific; may vary by taskHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentVaries; often manual or on-site assistanceOffice or call center; customer-facing roles
Industry UsageGeneral; used across multiple sectors for assistance rolesSpecific to customer service, retail, hospitality, and related fields
Search & Comparison IntentGeneral help or assistance rolesCustomer support and service roles

Help Needed is a broad term referring to various assistance roles across industries, often requiring minimal formal credentials. Customer Service Representative is a specific job title focused on direct customer support, usually requiring some training or experience. While both involve helping others, Help Needed roles are more diverse and less specialized, whereas Customer Service Representatives focus on customer interactions and satisfaction.

What are some common challenges faced by help desk professionals, and how can they effectively overcome them?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's important to prioritize tasks, utilize a ticketing system for organization, and maintain clear, patient communication. Continuous learning and collaborating with team members also help in resolving unfamiliar problems efficiently and improving overall service quality.

What cities in Ontario are hiring for Help Needed jobs?

Cities in Ontario with the most Help Needed job openings:

Help Needed jobs near you
Infographic showing various Help Needed job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,853 per year, or $18.2 per hour.

Helpdesk Technician

Mortgage Automator

Toronto, ON • On-site

Full-time

PTO

Posted 9 hours ago

Posted today

Job description

Company Overview

Mortgage Automator is on a mission to revolutionize the lending industry by providing a comprehensive, end-to-end platform that eliminates the manual bottlenecks of private lending. Our innovative software empowers lenders to streamline their entire pipeline from origination and underwriting to automated servicing and investor reporting, so they can focus on scaling their business with confidence.

As one of the fastest-growing FinTech companies in North America, Mortgage Automator is customer-centric, ambitious, and deeply rooted in the lending community. We are building the "operating system" for private lenders, fostering a culture of ownership, high-speed execution, and decentralized decision-making.

Job Summary

The Helpdesk Technician serves as the first point of contact for Mortgage Automator employees experiencing technology issues, providing responsive, friendly, and effective Tier 1 support across hardware, software, and account access. This role is central to keeping MA's team productive — from day-one equipment setup for new hires to fast resolution of everyday technical issues — and plays a key part in maintaining a smooth, professional employee experience as the company scales.

Requirements

Required Education & Experience
    • Diploma / Degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).
    • 1–3 years of experience in a helpdesk, desktop support, or technical support role.
    • Working knowledge of Windows and macOS operating systems, Microsoft 365, and common business productivity tools.
    • Familiarity with user account and access management (Active Directory, Azure AD, or similar identity platforms).
    • Basic understanding of networking fundamentals (Wi-Fi, VPN, TCP/IP troubleshooting).
    • Experience using a ticketing/helpdesk system (e.g., Zendesk, Freshservice, Jira Service Management).
    • CompTIA A+ certification is an asset (or actively working toward it).
    • Strong customer service orientation with clear, patient communication skills.
    • Ability to manage and prioritize multiple concurrent requests in a fast-paced environment.
Essential Functions
    • Tier 1 Support & Troubleshooting: Respond to and resolve incoming helpdesk tickets covering hardware, software, and connectivity issues in a timely, professional manner.
    • Onboarding & Offboarding: Prepare, configure, and deploy laptops and equipment for new hires; manage equipment retrieval and account deactivation for departures.
    • Account & Access Management: Handle password resets, permission changes, and user account administration across core business systems.
    • Asset & Inventory Management: Track IT hardware inventory, coordinate repairs, warranty claims, and replacements with vendors.
    • Documentation: Maintain internal knowledge base articles and standard operating procedures to support self-serve troubleshooting and consistent service delivery.
    • Escalation Management: Identify and route complex issues to Tier 2/3 support or appropriate technical staff, ensuring clear handoff notes.
    • Other duties as assigned.

Benefits

Work Environment

60% Office , 40% Work From Home.

Time-Off & Work Life Balance
  • Comprehensive Time Off: Competitive paid vacation to unplug and recharge throughout the year.
  • Holistic Wellness Leave: Dedicated personal leave supporting total well-being, including physical recovery or mental health.
  • Commuter-Friendly Hybrid: Flexible schedule blending collaborative office time with remote work.
Team Culture & Perks
  • Catered Lunches: Monthly team lunches to celebrate wins and connect with colleagues.
  • Growth & Learning: Continuous professional development with internal training and learning opportunities.
  • Modern Workspace: Professional, supportive environment with tools and technology needed to succeed.
  • Comprehensive Health Benefits.