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Help Document Typing Jobs in Chicago, IL (NOW HIRING)

Maintain documentation for technical and non-technical audiences (KBs, runbooks, "How-To" guides ... Repetitive keying, typing. Occasional lifting not to exceed 50 pounds Travel : As required ...

Maintain documentation for technical and non-technical audiences (KBs, runbooks, "How-To" guides ... Repetitive keying, typing. Occasional lifting not to exceed 50 pounds Travel : As required ...

IT Help Desk

Rosemont, IL · On-site

$80K - $90K/yr

Maintain documentation for technical and non-technical audiences (KBs, runbooks, "How-To" guides ... Repetitive keying, typing. Occasional lifting not to exceed 50 pounds Travel: As required ...

... document the work performed. A stipend of $50 per month will be provided for use of a personal ... Complete work orders and inspections on mobile device, including typing or speaking notes. * Have a ...

Clean and help maintain machinery and maintain an orderly work area. * Resolves Third Party Rejects ... Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents)

Cashier

IL · On-site

$18 - $22/hr

Take payments if need be and help with Account Reconciliations. Essential Functions: * Answering ... Typing correspondence, letters and documents etc. * Record receipt of parts and posts into the ADP ...

Medical Scribe

Oak Lawn, IL · On-site

$16 - $21.50/hr

Correctly summarizes and documents what the physician verbalizes during an examination, including ... Understands Medicare and other common insurance requirements for quality reporting in order to help ...

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Help Document Typing information

See Chicago, IL salary details

$5

$21

$34

How much do help document typing jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for help document typing in Chicago, IL is $21.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $28.22 per hour, depending on experience, location, and employer.

What is the difference between Help Document Typing vs Technical Writer?

AspectHelp Document TypingTechnical Writer
Required CredentialsBasic computer skills, familiarity with document formattingOften requires a degree in English, Communications, or related fields
Work EnvironmentMostly remote or office-based, focused on data entry and document formattingOffice or remote, involves research, writing, and editing complex technical content
Employer & Industry UsageIT support, customer service, software companiesTechnology, engineering, manufacturing, and software industries
Search & Comparison IntentPeople looking for basic document typing jobsPeople seeking detailed technical documentation roles

Help Document Typing primarily involves formatting and entering information into documents, often requiring basic computer skills. Technical Writers create comprehensive technical documentation, requiring specialized knowledge and writing skills. While both roles involve document creation, Technical Writers handle more complex content and research, whereas Help Document Typing focuses on straightforward data entry and formatting tasks.

What are popular job titles related to Help Document Typing jobs in Chicago, IL? For Help Document Typing jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Help Document Typing jobs in Chicago, IL look for? The top searched job categories for Help Document Typing jobs in Chicago, IL are:
Infographic showing various Help Document Typing job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $44,850 per year, or $21.6 per hour.

IT Help Desk

Tecta America

Des Plaines, IL

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


Tecta America rating

6.1

Company rating: 6.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Description

Position Summary:

Design, maintain, and continuously improve the desktop/laptop operating environment at Tecta America.  Duties to include hardware evaluations, operating system configurations, application installations/distributions, management of Intune environment, and function as 3rd level support to the IT Helpdesk.  This is a high-profile position that will oversee 1500+ devices.

Bilingual Spanish-English communication skills are required, as this role regularly supports and collaborates with both English and Spanish speaking employees across multiple locations.

This position will be onsite, Monday through Friday, at our Rosemont, IL office location.   

Job Functions:

  • Continuously research and implement endpoint management and security best practices
  • Create and maintain application deployments/updates using Intune and Patch My PC (Win32/MSI/EXE, detection rules, supersedence)
  • Monitor, manage, and deploy workstation OS and application patches; produce compliance reporting and support exception handling
  • Administer Intune/Autopilot enrollment, configuration profiles, compliance policies, and device lifecycle tasks
  • Act as Tier 3 escalation for endpoint issues; perform deep troubleshooting, root-cause analysis, and durable fixes
  • Assist Helpdesk with overflow tickets as needed; coach Tier 1/2 on recurring issues via documentation/knowledge transfer
  • Partner with IT Security (and tools such as SentinelOne where applicable) to investigate endpoint alerts and perform remediation
  • Maintain documentation for technical and non-technical audiences (KBs, runbooks, “How-To” guides)
  • Participate in scheduled maintenance windows and occasional after-hours updates as required
  • Travel to remote offices and acquisition sites as needed
  • Other duties/projects as assigned

Knowledge, Skills & Experience (Essential):

  • College degree or equivalent experience
  • 8+ years of IT experience
  • Customer-focused attitude
  • Fluent in Spanish, both verbal and written
  • Extensive experience working in an Active Directory environment
  • Expert-level knowledge and ability to troubleshoot Windows operating systems
  • Knowledge of computer hardware and laptops
  • Deep hands-on experience with Intune
  • Expert-level experience maintaining Windows images and deployments in a distributed environment

Knowledge, Skills & Experience (Desirable):

  • Android tablet management and deployment (Intune)
  • Android/iPhone mobile phone configuration
  • Help Desk Ticket Management (Manage Engine ServiceDesk Plus)
  • Dell Desktops and Laptops 
  • Multi-Function Printers (Xerox, Canon, Toshiba, etc.) 

Key Competencies:

  • Management of End User Accounts in each of the following: 
    • Active Directory 
    • O365/Azure Entra ID 
  • Windows 10/11
  • Office 365 Suite

Occupational Health and Safety:

  • Compliance with workplace policies and procedures for risk identification, risk assessment and risk control
  • Active participation in activities associated with the management of workplace health and safety
  • Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace

Working Conditions:

Physical surroundings:  Office/warehouse environment with typical office machines and exposure to noise and temperature.

Physical Effort:  Extensive sitting, standing, walking.   Repetitive keying, typing.  Occasional lifting not to exceed 50 pounds

Travel:  As required, typically around 10-20% 

Hours:  Exempt - Not subject to overtime

Salary Range: $80,000 - $90,000 annually, depending on experience, skills, and qualifications.

At Tecta America, we take care of our team with a solid benefits package that works for you. This includes medical, dental, and vision coverage, a 401(k) with company match, paid time off, paid holidays, and more.


What Tecta America employees say

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