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Help Desk Jobs in Florence, SC (NOW HIRING)

Olsten

Tier 1 Helpdesk Associate

Florence, SC · On-site

$18/hr

Tier 1 Helpdesk Associate Pay: $18.00/hour (based on experience) Schedule: Monday-Friday, 8:00 AM - 5:00 PM Are you looking to grow your IT career? Olsten Staffing is seeking a Tier 1 Helpdesk ...

Olsten

Tier 1 Helpdesk Associate

Florence, SC · On-site

$18/hr

Tier 1 Helpdesk Associate Pay: $18.00/hour (based on experience) Schedule: Monday-Friday, 8:00 AM - 5:00 PM Are you looking to grow your IT career? Olsten Staffing is seeking a Tier 1 Helpdesk ...

Planet Fitness

Front Desk Associate

Florence, SC · On-site

$13.50 - $17.50/hr

Front Desk Associate At Planet Fitness, our mission has always been to enhance people's lives by ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Florence, SC · On-site

$11.75 - $15/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Florence, SC · On-site

$11 - $14/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Florence, SC

$11.75 - $15/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Florence, SC · On-site

$11 - $14/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Florence, SC

$11.75 - $15/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Florence, SC

$11 - $14/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Microtel Inn and Suites

Front Desk Clerk

Florence, SC

$8 - $11/hr

Front Desk Clerk Front Desk Clerks serve as the primary contact to guests and are responsible for ... Help guests with whatever they may need (fix TV, fix A/C, help guest connect to WIFI) * If your on ...

Microtel Inn and Suites

Front Desk Clerk

Florence, SC

$8 - $11/hr

Front Desk Clerk Front Desk Clerks serve as the primary contact to guests and are responsible for ... Help guests with whatever they may need (fix TV, fix A/C, help guest connect to WIFI) * If your on ...

U.S. Navy

IT Support Specialist

Latta, SC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Darlington, SC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Lake City, SC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Turbeville, SC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Manville, SC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Timmonsville, SC

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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All JobsHelp Desk JobsHelp Desk Jobs in Florence, SC

Help Desk information

See Florence, SC salary details

$12

$22

$32

How much do help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for help desk in Florence, SC is $22.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $25.10 per hour, depending on experience, location, and employer.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Florence, SC?

The most popular types of Help Desk jobs in Florence, SC are:

What are popular job titles related to Help Desk jobs in Florence, SC?

For Help Desk jobs in Florence, SC, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Florence, SC look for?

The top searched job categories for Help Desk jobs in Florence, SC are:

What cities near Florence, SC are hiring for Help Desk jobs?

Cities near Florence, SC with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Florence, SC as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $46,552 per year, or $22.4 per hour.

Tier 1 Helpdesk Associate

Olsten

Florence, SC • On-site

$18/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Olsten Staffing Is Hiring!
Tier 1 Helpdesk Associate
Pay: $18.00/hour (based on experience)
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Are you looking to grow your IT career? Olsten Staffing is seeking a Tier 1 Helpdesk Associate to join a professional and fast-paced team! If you have IT experience or education in a related field and enjoy helping others solve technical issues, we want to hear from you.
Responsibilities: ✅ Answer incoming customer calls and provide technical support
✅ Create and update support tickets accurately
✅ Perform basic hardware and software troubleshooting
✅ Deliver exceptional customer service
✅ Escalate issues when necessary
✅ Maintain detailed records and documentation
✅ Collaborate with team members to resolve customer concerns
Qualifications: • ️ Some IT experience or education in a related field required
• ️ Strong customer service and communication skills
• ️ Excellent problem-solving and critical thinking abilities
• ️ Attention to detail and strong organizational skills
• ️ Ability to multitask in a fast-paced environment
• ️ Reliable and professional work ethic
✨ What We Offer: Competitive pay based on experience
Full-time, daytime schedule
Opportunity for career growth and development
Supportive team environment
Apply today with Olsten Staffing! We're looking for motivated candidates ready to put their technical skills to work and make a difference.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit www.olsten.com/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records.
Olsten Staffing has been matching great candidates with great opportunities for over 60 years! We have opportunities in a wide range of industries and businesses for employees of all skill levels.
We offer temporary, temp-to-hire, and permanent positions. Olsten also offers a full benefits package to every employee including 401-k and long term/short term disability, medical, dental, vision and more!
Pay Details: $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.olsten.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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