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Help Desk Jobs in Flint, MI (NOW HIRING)

Yeo & Yeo

Helpdesk Coordinator

Saginaw, MI · On-site

Together, we work toward a common goal: delivering innovative technology solutions that drive operational efficiency and help businesses achieve their IT objectives. Position Summary We are seeking a ...

Intelligent Network & Communication Systems

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MSP Helpdesk Technician -- Tier 1 - IT Support / Career Starter Role

Grand Blanc, MI · On-site

$35K - $45K/yr

Help with client visits when an issue can't be solved remotely. Knowing When to Tap Out * Recognize when a ticket is over your head and escalate to Tier 2 with full context, logs, and notes. * Spot ...

Intelligent Network & Communication Systems

Be Seen First

MSP Helpdesk Technician -- Tier 1 - IT Support / Career Starter Role

Grand Blanc, MI · On-site

$35K - $45K/yr

Help with client visits when an issue can't be solved remotely. Knowing When to Tap Out * Recognize when a ticket is over your head and escalate to Tier 2 with full context, logs, and notes. * Spot ...

Karim Dental Group Pllc

Dental Front Desk

White Lake, MI · On-site

$19 - $24/hr

We are seeking a dental front desk to help answer phones, make appointment, do recall, check patients in and out and to do insurance verification. We are a PPO office. We are fully digital and ...

Confidential

Dental Front Desk

White Lake, MI · On-site

$19 - $24/hr

We are seeking a dental front desk to help answer phones, make appointment, do recall, check patients in and out and to do insurance verification. We are a PPO office. We are fully digital and ...

Corporate Headquarters

IT

Saginaw, MI · On-site

Maintain Help Desk queue on a daily basis * Perform maintenance and support of newly acquired and existing hardware including pc's, servers, mobile phones, wireless devices and others * Possibility ...

Atos

Service Desk Representative

Flint, MI · On-site

... helpful - Expertise with Windows and PC Software programs preferred - Strong analytical skills to think critically, assess input, and develop possible solutions required

MyMichigan Health

Front Desk Specialist

Saginaw, MI · On-site

$14.75 - $18.75/hr

Works directly with Advanced Radiology System (ARS) helpdesk to resolve issues related to imaging studies. (30%)* Assist imaging techs in escorting patients to/from imaging area, support for ...

Vassar Public Schools

Technology Technician

Vassar, MI · On-site

$36K/yr

Knowledge of Cariina (or other help desk inventory/ticketing systems) preferred. * Experience with administering internal phone systems preferred. * Ability to work independently with little to no ...

Dental Dreams

Front Desk Administrator (Flint)

Flint, MI · On-site

$14 - $18/hr

If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare ...

New

Insight

Human Resources Coordinator

Flint, MI · On-site

$20.50 - $26.75/hr

Monitor and respond to daily help desk tickets * Provide orientation to new hires, explaining company policies, benefits, and procedures * Audit and maintain accurate, confidential employee records ...

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All JobsHelp Desk JobsHelp Desk Jobs in Flint, MI

Help Desk information

See Flint, MI salary details

$12

$22

$32

How much do help desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for help desk in Flint, MI is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Flint, MI?

The most popular types of Help Desk jobs in Flint, MI are:

What are popular job titles related to Help Desk jobs in Flint, MI?

For Help Desk jobs in Flint, MI, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Flint, MI look for?

The top searched job categories for Help Desk jobs in Flint, MI are:

What cities near Flint, MI are hiring for Help Desk jobs?

Cities near Flint, MI with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Flint, MI as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,824 per year, or $22.5 per hour.

Helpdesk Coordinator

Yeo & Yeo

Saginaw, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Come grow with us.

Yeo & Yeo Technology is a premier IT solutions provider in Michigan, delivering managed IT and cybersecurity services, knowledge-based technology solutions and full-service systems integration since 1984. For over four decades, we have empowered our clients to enhance efficiency and profitability by proactively managing their IT infrastructure.

We believe our people are our future. We provide a dynamic environment for individuals with the drive to become leaders in the IT industry. At Yeo & Yeo, your career path is a collaborative journey. You will be equipped with comprehensive career development resources, advocacy experiences, and clear choices for advancement. We are committed to supporting your growth into leadership positions and fostering a healthy work-life balance.

By applying today, you are taking the first step toward joining a team of enthusiastic, creative, and intelligent problem-solvers. Together, we work toward a common goal: delivering innovative technology solutions that drive operational efficiency and help businesses achieve their IT objectives.

Position Summary

We are seeking a full-time Scheduler/Coordinator. The Scheduler/Coordinator will be responsible for effectively organizing and scheduling service requests for internal and external clients in a fast-paced environment. This position will enthusiastically provide superior customer service skills while troubleshooting client questions, issues and projects.

Key Responsibilities

  • Works with customers to solve problems, assist with inquiries, etc.
  • Accurately logs client and employee service requests within a helpdesk setting
  • Ability to use call tracking software, maintaining operating procedures
  • Ability to effectively multi task
  • Utilize the proper support mechanism in response to service requests
  • Ability to track the use of Tools and Inventory
  • Respond to customer inquiries through various forms of communication
  • Ability to work in a team setting

Qualifications

  • Minimum of 2 year's previous experience in customer service
  • Knowledge of common computer hardware, software applications and operating systems
  • Excellent verbal and written communication skills
  • Customer service driven
  • Ability to work in a fast-paced environment

Leadership

  • Ability to work through client issues and their impact to business while determining a solution focused resolution
  • Learn and understand how position is critical to the success of the organization and be willing to accept responsibility and be accountable for own actions

Benefits & Perks

We are committed to investing in our people, both professionally and personally. Our comprehensive benefits and perks package is designed to support your well-being and career growth, and includes:

  • This is a position in our Saginaw office
  • Competitive salary and bonus opportunities
  • Excellent medical, dental, and vision plan options
  • 401(k) plan with company match
  • Life insurance
  • Referral programs
  • Community service opportunities
  • Dress for your day attire
  • Fun company events
Employment Type: Full-Time Hourly

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