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Help Desk Jobs in Flint, MI (NOW HIRING)

We are looking for a Help Desk/Desktop Support Analyst to join a non-profit organization in Flint, Michigan on a Contract basis. This short-term assignment will support a high-volume data and ...

Together, we work toward a common goal: delivering innovative technology solutions that drive operational efficiency and help businesses achieve their IT objectives. Position Summary We are seeking a ...

Together, we work toward a common goal: delivering innovative technology solutions that drive operational efficiency and help businesses achieve their IT objectives. Position Summary We are seeking a ...

Be Seen First

Help with client visits when an issue can't be solved remotely. Knowing When to Tap Out * Recognize when a ticket is over your head and escalate to Tier 2 with full context, logs, and notes. * Spot ...

Be Seen First

Help with client visits when an issue can't be solved remotely. Knowing When to Tap Out * Recognize when a ticket is over your head and escalate to Tier 2 with full context, logs, and notes. * Spot ...

Dental Front Desk

White Lake, MI ยท On-site

$19 - $24/hr

We are seeking a dental front desk to help answer phones, make appointment, do recall, check patients in and out and to do insurance verification. We are a PPO office. We are fully digital and ...

Dental Front Desk

White Lake, MI ยท On-site

$19 - $24/hr

We are seeking a dental front desk to help answer phones, make appointment, do recall, check patients in and out and to do insurance verification. We are a PPO office. We are fully digital and ...

IT Support Technician

Flint, MI ยท On-site

$21 - $28.75/hr

Position Status Full-time If Part Time, hours per week Posting Text Preferred Qualifications - IT Help Desk experience; - Experience maintaining operational documentation; -Associates Degree or ...

IT

Saginaw, MI ยท On-site

Maintain Help Desk queue on a daily basis * Perform maintenance and support of newly acquired and existing hardware including pc's, servers, mobile phones, wireless devices and others * Possibility ...

Technology Technician

Vassar, MI ยท On-site

$36K/yr

Knowledge of Cariina (or other help desk inventory/ticketing systems) preferred. * Experience with administering internal phone systems preferred. * Ability to work independently with little to no ...

Human Resources Coordinator

Flint, MI ยท On-site

$20.50 - $26.75/hr

Monitor and respond to daily help desk tickets * Provide orientation to new hires, explaining company policies, benefits, and procedures * Audit and maintain accurate, confidential employee records ...

Human Resources Coordinator

Flint, MI

$20.50 - $26.75/hr

Monitor and respond to daily help desk tickets * Provide orientation to new hires, explaining company policies, benefits, and procedures * Audit and maintain accurate, confidential employee records ...

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Help Desk information

See Flint, MI salary details

$12

$22

$32

How much do help desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for help desk in Flint, MI is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.

What are the most commonly searched types of Help Desk jobs in Flint, MI?

The most popular types of Help Desk jobs in Flint, MI are:

What are popular job titles related to Help Desk jobs in Flint, MI?

For Help Desk jobs in Flint, MI, the most frequently searched job titles are:

What cities near Flint, MI are hiring for Help Desk jobs?

Cities near Flint, MI with the most Help Desk job openings:

Infographic showing various Help Desk job openings in Flint, MI as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,824 per year, or $22.5 per hour.

Help Desk/Desktop Support Analyst

Robert Half

Flint, MI โ€ข On-site

$23 - $25/hr

Temporary

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

We are looking for a Help Desk/Desktop Support Analyst to join a non-profit organization in Flint, Michigan on a Contract basis. This short-term assignment will support a high-volume data and document transfer effort, making it well suited for someone who is methodical, technically capable, and comfortable with repetitive work that demands precision. The role requires strong attention to detail, the ability to work across multiple systems, and a dependable approach to maintaining accuracy throughout the project.
Responsibilities:
• Extract, organize, and prepare historical files and data for transfer between business systems with a strong focus on completeness and accuracy.
• Review records carefully to ensure information is captured correctly and aligned with established project procedures.
• Work within multiple applications to locate, verify, and move documentation needed for the migration effort.
• Perform repetitive, process-based tasks efficiently while maintaining consistent quality across large volumes of work.
• Support phased migration activities by assisting with data handling for both the initial platform and the follow-on system.
• Identify and escalate discrepancies, missing information, or system-related issues that could affect project timelines or data integrity.
• Provide basic technical support and troubleshooting as needed while navigating desktop tools and business applications.
• Track assigned work and update service-related tasks or tickets to help maintain visibility into progress and outstanding items.• Experience in desktop support, help desk, or other IT support functions.
• Proficiency using Microsoft Windows 10 and related desktop environments.
• Working knowledge of Active Directory and standard user support activities.
• Ability to perform basic troubleshooting across systems, applications, and end-user issues.
• Experience handling service desk tickets and managing tasks in a structured support environment.
• Strong attention to detail with the ability to stay focused during repetitive, process-driven work.
• Comfort working across multiple systems and following defined procedures with minimal oversight.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948