ZipRecruiter

Log In

1

Help Desk Jobs in Bath, ME (NOW HIRING)

Open Net ME, LLC

Senior Help Desk Support

Portland, ME

$45K - $65K/yr

Qualifications * 3+ years of experience in help desk, desktop support, or technical support roles. * Strong troubleshooting skills across Windows and/or macOS environments. * Experience supporting ...

Fairfield Inn Brunswick

Front Desk Associate

Brunswick, ME

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Fairfield Inn Brunswick

Front Desk Associate

Brunswick, ME

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Fairfield Inn Brunswick

Front Desk Associate

Brunswick, ME · On-site

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Fairfield Inn Brunswick

Front Desk Associate

Brunswick, ME

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Planet Fitness

Front Desk Associate

Lewiston, ME

$15.10 - $16.10/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Lewiston, ME · On-site

$15.10 - $16.10/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Lewiston, ME · On-site

$15.10 - $16.10/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Auburn, ME · On-site

$15.10 - $16.10/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Brunswick, ME

$15.10 - $16.10/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Auburn, ME · On-site

$15.10 - $16.10/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Lewiston, ME · On-site

$15.10 - $16.10/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Lewiston, ME · On-site

$15.10 - $16.10/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Auburn, ME · On-site

$15.10 - $16.10/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Lewiston, ME · On-site

$15.10 - $16.10/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Brunswick, ME · On-site

$15.10 - $16.10/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Brunswick, ME

$15.10 - $16.10/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Front Desk Associate

Brunswick, ME · On-site

$15.10 - $16.10/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

next page

Showing results 1-20

All JobsHelp Desk JobsHelp Desk Jobs in Bath, ME

Help Desk information

See Bath, ME salary details

$12

$23

$33

How much do help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for help desk in Bath, ME is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.06 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs

What cities near Bath, ME are hiring for Help Desk jobs?

Cities near Bath, ME with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Bath, ME as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,295 per year, or $23.2 per hour.

Senior Help Desk Support

Open Net ME, LLC

Portland, ME

$45K - $65K/yr

Full-time

Posted 23 days ago

Job description

Please reside in the Portland Maine general area.  This job requires onsite support to our customers.

We are seeking an experienced and customer-focused professional to provide advanced technical support to end users and help maintain a reliable, efficient IT environment. In this role, you will be part of an experienced team where collaboration and knowledge sharing is expected resolve incidents, help improve support processes, service quality and importantly customer satisfaction.

Responsibilities
  • Provide Tier 2/Tier 3 support for hardware, software, network, and account-related issues.
  • Serve as valued resource for the service desk team and assist with complex troubleshooting.
  • Diagnose and resolve incidents related to operating systems, applications, peripherals, and connectivity.
  • Manage support tickets from intake through resolution, ensuring timely updates and accurate documentation.
  • Support user onboarding and offboarding, including account setup, device preparation, and access management.
  • Collaborate with infrastructure, network and server engineers to resolve technical issues and implement solutions.
  • Identify recurring issues and recommend process improvements, knowledge base updates, and preventive measures.
  • Assist with endpoint management, system updates, patching, and basic administration tasks.
  • Communicate technical information clearly and professionally to users of varying technical backgrounds.
  • Monitor support trends and contribute to service desk reporting and performance improvements.
Qualifications
  • 3+ years of experience in help desk, desktop support, or technical support roles.
  • Strong troubleshooting skills across Windows and/or macOS environments.
  • Experience supporting Microsoft 365and Google Workplace, email systems, account permissions, and common business applications.
  • Familiarity with ticketing systems, remote support tools, and endpoint management platforms.
  • Understanding of networking fundamentals such as DNS, DHCP, VPN, and connectivity troubleshooting.
  • Excellent communication, customer service, and problem-solving skills.
  • Ability to prioritize multiple requests and work effectively in a fast-paced environment.
  • Experience documenting solutions and contributing to knowledge base content.
  • A valid driver's license and reliable transportation
Preferred Qualifications
  • Associate’s degree or equivalent practical experience in IT support.
  • Industry certifications such as CompTIA A+, Network+, Microsoft, Google or similar credentials.
  • Experience supporting Active Directory, group policies, or identity and access management workflows.
  • Exposure to ITIL-based service management practices.
  • Experience assisting with device imaging, deployment, and lifecycle management.
What We Offer
  • A collaborative environment where your technical expertise and customer service skills make a direct impact.
  • Opportunities to expand your knowledge across systems, tools, and technologies.
  • The chance to contribute to process improvements and stronger end-user support experiences.
  • A professional team culture focused on reliability, responsiveness, and continuous learning.

If you enjoy solving problems, supporting people, and serving as a trusted technical resource, we encourage you to apply.