Help Desk System Administrator Jobs in Nebraska (NOW HIRING)

Overview Job Title: Financial System Administrator Location: Bellevue, Nebraska Rivet Operations Company is looking for a Financial System Administrator (FSA) to provide computer systems and financial systems application administration in support of ACC Host Base Comptroller Squadron at Offutt AFB. This role assures uninterrupted daily financial operations and long-term system viability through computer operations, local area network (LAN) component and personal computer (PC) installation, network configuration, and troubleshooting. Support requires ongoing coordination and communication with HQ ACC Financial Operations (FMF), Defense Mega Centers (DMCs), the Enterprise Service Desk (ESD), and local Communications personnel. This role serves as the single on-site full time equivalent (FTE) for its assigned location, dividing duties across two primary areas: computer systems administration and financial systems application administration. This role ensures financial systems integration and network connectivity to local Network Operation Support Centers (NOSCs) and Defense Mega Centers, providing the oversight, maintenance, and administrative support that keeps the Comptroller mission running. Contractor System Administrators must be fully qualified under DoD 8140 DCWF standards, meeting Work Role 451: System Administrator (Intermediate level), before performing duties. This role also functions in multiple embedded capacities for the unit, including Information Assurance Officer (IAO), Information Technology Asset Manager (ITAM), Equipment Custodian, Telephone Control Operator (TCO), and AF Portal/SharePoint content administrator, while safeguarding classified and Controlled Unclassified Information (CUI) in accordance with applicable Air Force and DoD security guidance. Key Responsibilities
• Install, configure, and maintain staff workstations in accordance with AFNETOPS and local Communications Unit guidance, applying the SDC/FDCC, patch updates, and configuration changes, and creating exemption groups for PCs running legacy web-based applications (e.g., KOFAX, DTS, PIEE).
• Install, maintain, and troubleshoot required financial applications (e.g., DEAMS, DTS, CRIS, DJMS, IAPS, JOCAS, ADVANA), facilitating upgrades upon release.
• Provide same-day response to troubleshoot, analyze, and initiate resolution or escalation for all reported application, operating system, database, and server malfunctions within a maximum of 8 hours of notification.
• Manage the operability of HQ ACC/FM telecommunications, supporting iPhones, VoIP, telephones, conference room projection equipment, VTC systems, and Government-issued mobile devices.
• Perform general support tasks, including adding, moving, upgrading, or patching an average of 50-65 PCs or peripherals weekly; setting up and relocating hardware; and unpacking, inspecting, and testing incoming computer hardware, maintaining printer consumables and warranty service calls.
• Provide one-on-one Microsoft Office, Windows, Power BI, and AF-sanctioned telework tool training on a not-to-interfere basis, and deliver hardware/software acquisition recommendations and tech refresh status in a detailed monthly status report.
• Serve as the Information Technology Asset Manager and Equipment Custodian, maintaining inventory control over all accountable IT items in accordance with AFMAN 17-1203, conducting inventories, maintaining hand receipts, and processing timely disposal of excess material. Requirements Required Qualifications
• U.S. citizenship
• A favorably adjudicated Tier 3 (T3) investigation for access to classified information at the Secret level prior to performance start.
• IT-II certification and a successfully adjudicated Single Scope Background Investigation (SSBI) in accordance with the applicable DISA STIG, required to obtain an elevated privilege account on the Air Force Network.
• Ability to obtain and maintain a DoD Common Access Card (CAC) for installation and network access.
• Full qualification under DoD 8140 DCWF standards for Work Role 451: System Administrator, Intermediate level, no later than the first day of performance
• Demonstrated experience installing, configuring, and maintaining workstations, printers, scanners, and standard peripherals in accordance with AFNETOPS and local Communications Unit guidance, including SDC/FDCC deployment, patching, and compliance reporting.
• Experience installing, maintaining, and troubleshooting financial/enterprise applications, with the ability to provide same-day response and resolution or escalation of application, operating system, database, and server malfunctions within 8 hours of notification.
• Working knowledge of standard off-the-shelf microcomputer software packages, including MS Windows, MS Office, and MS Teams. Preferred Qualifications
• Familiarity with FM applications; including AFM, CDS, CRIS, DEAMS, DJMS, DMO, DTS, EOM, FM Suite, IAPS, JOCAS, ADVANA, Leave Web, and PIEE.
• Knowledge of Air Force and Department of War (DoW) financial systems and their application environment.
• Knowledge of the Air Force IT equipment accountability program (ITAM/AFMAN 17-1203), wireless devices, and applicable peripherals.
• Experience serving in embedded unit roles such as Information Assurance Officer (IAO), Information Technology Asset Manager (ITAM), Equipment Custodian, and Telephone Control Operator (TCO). Benefits: Rivet offers a comprehensive benefits package including a liberal vacation plan, a matching retirement program, and competitive salaries commensurate with skills and experience. For more information about our organization, please visit our web site at www.rivetopsllc.com. Physical Requirements:Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. There is a possibility that due to parking availability and location of work, walking moderate to long distance may be required. Possible lifting up to 40 lbs. Please note: Rivet Operations Company LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs. Rivet Operations Company LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics. Posted Salary Range USD $18.94 - USD $23.75 /Hr.