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Help Desk Support Jobs in Mount Pleasant, SC (NOW HIRING)

Cipher Digital

IT Support Engineer

Charleston, SC · On-site

Track and resolve IT tickets promptly using the help desk system, escalating complex issues as ... Offer on-site support for datacenter systems and staff as required. Qualifications * 3+ years of ...

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All JobsHelp Desk Support JobsHelp Desk Support Jobs in Mount Pleasant, SC

Help Desk Support information

See Mount Pleasant, SC salary details

$12

$22

$32

How much do help desk support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for help desk support in Mount Pleasant, SC is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.76 per hour, depending on experience, location, and employer.

What is help desk support?

Help Desk Support professionals are IT specialists who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to inquiries via phone, email, or chat, and help troubleshoot and resolve technical problems. Their responsibilities may include diagnosing issues, guiding users through solutions, and escalating more complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth technology operations in organizations and ensuring user satisfaction.

What are the most common challenges faced by help desk support professionals, and how can they effectively handle them?

Help Desk Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical skill levels. To handle these challenges, it's important to prioritize tickets based on urgency, use available knowledge bases and documentation for problem-solving, and practice clear, patient communication. Developing strong organizational skills and a collaborative approach with IT colleagues also helps streamline issue resolution and enhances the overall support experience.

What are the key skills and qualifications needed to thrive as a help desk support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and maintain positive interactions. These skills are crucial for resolving technical problems quickly, ensuring user satisfaction, and keeping organizational IT systems running smoothly.

What is the difference between Help Desk Support vs Technical Support Specialist?

AspectHelp Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportTechnical troubleshooting, remote or on-site
Employer & IndustryIT service providers, corporate IT departmentsHardware/software vendors, IT departments
Common Search/ComparisonHelp Desk Support vs Technical Support Specialist

Help Desk Support primarily handles initial user issues, providing basic troubleshooting via phone or remote access. Technical Support Specialists often handle more complex technical problems, including hardware and software troubleshooting. While both roles require similar certifications and work in IT environments, Technical Support Specialists typically deal with advanced technical issues and may require additional technical skills.

Is help desk support a good career?

Help desk support is a viable career option for those interested in IT and customer service, often requiring technical skills, problem-solving abilities, and certifications like CompTIA A+. It offers opportunities for entry-level employment, skill development, and advancement into roles such as network technician or systems administrator.

What qualifications do I need for help desk support?

Help desk support roles typically require a high school diploma or equivalent, with many employers preferring some college coursework or an associate degree in information technology or related fields. Strong communication skills, basic knowledge of computer hardware and software, and familiarity with ticketing systems are essential; certifications like CompTIA A+ can also enhance job prospects.

What are popular job titles related to Help Desk Support jobs in Mount Pleasant, SC?

For Help Desk Support jobs in Mount Pleasant, SC, the most frequently searched job titles are:

What job categories do people searching Help Desk Support jobs in Mount Pleasant, SC look for?

The top searched job categories for Help Desk Support jobs in Mount Pleasant, SC are:

What cities near Mount Pleasant, SC are hiring for Help Desk Support jobs?

Cities near Mount Pleasant, SC with the most Help Desk Support job openings:

Help Desk Support jobs near you
Infographic showing various Help Desk Support job openings in Mount Pleasant, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $47,738 per year, or $23 per hour.

Physician Radiology - Competitive Salary

The Provider Finder

Charleston, SC • On-site, Remote

$299K - $374K/yr

Other

Re-posted 19 days ago

Job description

About the Opportunity

An established healthcare organization is seeking Board-Certified/Board-Eligible Radiologists for a fully remote teleradiology opportunity. This organization provides 24/7/365 diagnostic imaging coverage across multiple states and supports a wide range of healthcare facilities nationwide. Radiologists enjoy a flexible, independent contractor model with strong operational and technical support.

Position Highlights
  • 100% Remote – Work from Anywhere
  • Flexible Scheduling Options
  • Independent Contractor (1099) Model
  • Long-Term, Stable Coverage Needs
  • Supportive and Experienced Clinical Network
Scheduling Flexibility

Designed to support work-life balance and customizable workflows:

  • 7-on / 7-off or 7-on / 14-off rotations
  • 4–6 hour minimum shifts (customizable)
  • Flexible “hop-on / hop-off” scheduling options
  • Weekend, evening, and overnight coverage available
  • Mobile workstation capability for remote access
Highly Incentivized Coverage Needs

We are looking for radiologists who can provide coverage during our most highly incentivized time slots , including:

  • Weekend coverage
  • Evening, overnight, and early morning coverage

Radiologists interested primarily in daytime coverage must also be willing to commit to some evening or weekend coverage .

Part-Time & Full-Time Options
  • Part-time or full-time opportunities are available
  • Shifts can be as short as 4 hours per slot
  • Minimum part-time commitment: 12–16 hours per week
  • Flexible scheduling allows radiologists to build a schedule that works around their existing professional commitments
Technology & Operational Support
  • Advanced PACS with integrated dictation system
  • Full workstation and equipment provided, including diagnostic monitors and peripherals
  • Dedicated credentialing team for state licensure and hospital privileges
  • CME tracking and MOC support
  • 24/7 IT and Help Desk support
Clinical Scope STAT Studies
  • CT
  • X-Ray
  • Ultrasound
  • MRI
Routine Studies
  • MRI
  • CT
  • X-Ray
  • Ultrasound
Study Types Include:
  • General Diagnostic Imaging
  • Emergency Department Imaging
  • Neuro
  • Body Imaging
  • Musculoskeletal
  • Pediatric Studies

Typical 8-Hour Shift Volume: Variable based on modality mix and coverage period

Ideal Candidate
  • Board Certified or Board Eligible in Radiology
  • Active state license (or willingness to obtain additional licenses)
  • Comfortable with remote workflow and a high-efficiency reading environment
  • Strong communication skills and commitment to turnaround times
  • Willingness to provide weekend, evening, overnight, or early morning coverage is highly valued
Application Process
  • Introductory Call
  • NDA (if applicable)
  • Pre-Credentialing Review
  • Professional Services Agreement

Looking forward to connecting.

Best regards,

Manish Parashar
Recruiter, The Provider Finder
843-984-0745 | manish@theproviderfinder.com
www.theproviderfinder.com

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