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Help Desk Support Software Jobs in Remote, OR (NOW HIRING)

Sr Software Engineer - SAP

OR · Remote

$84K - $100K/yr

... help shape the future of AIready connectivity, join us today. The Role The Sr. Software Engineer will partner in an agile team environment to support and enhance ERP systems, working closely with ...

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Help Desk Support Software information

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How much do help desk support software jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for help desk support software in Remote, OR is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.91 per hour, depending on experience, location, and employer.
Infographic showing various Help Desk Support Software job openings in Remote, OR as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $48,106 per year, or $23.1 per hour.

Sr Software Engineer - SAP

OR • Remote

Lumen Technologies
Media and Telecom • 10K+ employees

$84K - $100K/yr

Full-time

Medical, Life

Posted 8 days ago


Lumen Technologies rating

8.3

Company rating: 8.3 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

18th of 101 rated telecommunications companies


Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

The Sr. Software Engineer will partner in an agile team environment to support and enhance ERP systems, working closely with users to resolve complex issues and improve business processes. This role collaborates with development and business teams to analyze requirements, design effective solutions, and deliver system enhancements of moderate complexity. The engineer will be responsible for documenting, communicating, and explaining system requirements, technical designs, and recommended approaches.

The Main Responsibilities
  • Partners in an Agile Scrum team environment to be able to design, develop, code, test, debug and support new software roll-out &/or enhancements to existing software
  • Works closely with business partners and technical staff to create technical solutions that meet business and technical requirements
  • Collaborates with product developers in an agile team to define and implement effective and efficient automated tests
  • Documents own work to promote transparency and reuse
  • Builds production-quality enterprise-grade systems that achieve target SLAs for scalability, reliability, and performance on an agreed upon schedule
  • Prioritizes and handles multiple concurrent projects and efforts
  • Demonstrates accountability for successful completion of assignments and tasks
What We Look For in a Candidate
  • 6+ years of experience with a bachelor's degree or equivalent education and experience (Computer Science or similar is preferred). 4 + years of experience with a master's degree.
  • Experience with SAP S4/Fiori Procurement and Master Data
  • Familiar with SAP S4/Fiori Project Systems, Budgeting, and Asset Information
  • Background in Agile practices, including planning and grooming, sprint management, daily standup, and retrospective participation
  • Experience with Developing and Performance Tuning Large-Volume, Scalable Solutions 
  • Exposure to or Experience with AI Technologies
  • Highly motivated, organized, reliable and detail oriented
  • Quick learner and actively seeks out new technology
  • Strong problem-solving, time management, written and verbal communication skills
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$84,629 - $100,838 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$88,860 - $110,480 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$93,092 - $115,122 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.   Learn more about Lumen's: Benefits

Bonus Structure

#LI-Remote

What to Expect Next

Requisition #: 342803

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.


What Lumen Technologies employees say

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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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