Help Desk Staff Software Engineer Java Jobs in Atlanta, GA

CNN is seeking a Staff Software Engineer to own the design and development of its cross-platform Analytics SDKs - the foundational layer that powers behavioral data collection and product analytics across CNN's entire digital footprint. Your SDK is how CNN understands its audience: every content interaction, engagement signal, and behavioral event across web, iOS, Android, OTT, and emerging platforms flows through the systems you build. That data powers audience analytics, content performance measurement, ad targeting, personalization, and the business intelligence that helps CNN's journalists produce award-winning journalism that speaks directly to their audience.

This is a senior individual contributor role for an engineer with deep SDK architecture and API design experience who is ready to move into a more strategic position. You will define the SDK architecture,establishengineering standards, and partner closely with data platform, application, and product teams to ensure high-quality, performant, reliable analytics collection that is easy to adopt across all CNN applications. If you want to build the instrumentation layer that an entire newsroom depends on - and shape how analytics engineering works across CNN - this is the role.

• Lead the architecture, design, and development of CNN's multiplatform data collection SDKs across web, mobile, and connected TV platforms

• Build and maintain reusable client-side libraries that standardize analytics instrumentation, event delivery, session management, and platform integrations across applications

• Collaborate with Data Engineering, Analytics, Product, and Advertising teams to implement reliable and scalable telemetry solutions that support business and product initiatives

• Contribute to the evolution of event schemas, instrumentation standards, and SDK capabilities to improve data quality and consistency across platforms

• Participate in technical design discussions and contribute to architectural decisions for client-side telemetry and platform integrations

• Mentor junior engineers through code reviews, pairing, and technical guidance while contributing to a strong engineering culture

• Drive best practices around code quality, testing, documentation, observability, and maintainability

• Support CI/CD workflows, release management, and versioning strategies for shared multiplatform libraries

• Troubleshoot and resolve complex production issues related to SDK integrations, telemetry pipelines, and client application behavior

• Communicate technical concepts, implementation details, and tradeoffs clearly with engineers, product managers, and stakeholders across the organization

Required

• 8+ years of software engineering experience with deep expertise in SDK development, telemetry systems, analytics instrumentation, or large-scale client application architecture

• 5+ years of experience building shared libraries, frameworks, or developer platforms used across multiple applications or teams

• Strong expertise in at least one modern client ecosystem such as TypeScript/JavaScript, Kotlin, Swift, or React Native

• Experience designing stable, scalable APIs and reusable software abstractions for internal or external SDK consumers

• Strong understanding of event-driven architectures, client-side telemetry pipelines, batching, retries, offline persistence, and reliable event delivery patterns

• Experience integrating with analytics systems, identity services, consent/privacy frameworks, feature flags, or advertising technologies

• Experience with CI/CD pipelines, automated testing strategies, release workflows, and observability tooling

Preferred

• Experience building analytics or telemetry SDKs across web, iOS, Android, and/or connected TV platforms

• Experience with streaming and event-driven architectures such as Kafka, Kinesis, or similar event ingestion systems

• Deep familiarity with analytics event modeling, schema governance, and data quality validation

• Experience with privacy, consent management, GDPR/CCPA compliance, or advertising telemetry standards

• Experience with monorepos, package management systems, and multiplatform build tooling

• Experience supporting high-scale consumer applications in media, streaming, digital advertising, or subscription platforms

• Familiarity with observability tooling, client-side monitoring, and SDK performance optimization