ZipRecruiter

Log In

1

Help Desk Security Jobs in Decatur, AL (NOW HIRING)

MBDA INC.

Systems Administrator 1

Huntsville, AL · On-site

Experience with IT ticketing, help desk, and asset management systems. * CompTIA A+, Network+, Security+, Microsoft, Cisco, or similar industry certifications. Why Join MBDA? As a Systems ...

MBDA INC.

Systems Administrator 1

Huntsville, AL · On-site

Experience with IT ticketing, help desk, and asset management systems. * CompTIA A+, Network+, Security+, Microsoft, Cisco, or similar industry certifications. Why Join MBDA? As a Systems ...

MBDA INC.

Systems Administrator 1

Huntsville, AL · On-site

Experience with IT ticketing, help desk, and asset management systems. * CompTIA A+, Network+, Security+, Microsoft, Cisco, or similar industry certifications. Why Join MBDA? As a Systems ...

Marksman Security LLC

Security Officer

Toney, AL · On-site

$17.50/hr

Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in ... Front Desk - Customer service, access control, CCTV monitoring, package distribution, visitor ...

Blue Origin

Global Service Desk level I

Huntsville, AL · On-site

Proven track record working in an enterprise-level technical helpdesk or desktop support role for ... Active Directory security group, computer, and user administration * Ability to identify potential ...

Blue Origin

Global Service Desk level I

Huntsville, AL · On-site

Proven track record working in an enterprise-level technical helpdesk or desktop support role for ... Active Directory security group, computer, and user administration * Ability to identify potential ...

previous page

Showing results 41-60

All JobsHelp Desk Security JobsHelp Desk Security Jobs in Decatur, AL

Help Desk Security information

See Decatur, AL salary details

$11

$21

$31

How much do help desk security jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for help desk security in Decatur, AL is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is a Help Desk Security professional?

A Help Desk Security professional is an IT support specialist focused on addressing security-related issues that users encounter. They help resolve problems such as password resets, account lockouts, suspicious emails, and access requests, ensuring that security protocols are followed. These professionals also educate users about cybersecurity best practices and escalate more complex incidents to higher-level security teams. Their work is crucial for maintaining an organization's cybersecurity posture by acting as the first line of defense against threats.

What are the key skills and qualifications needed to thrive as a Help Desk Security professional?

To thrive as a Help Desk Security professional, you need a solid understanding of cybersecurity principles, troubleshooting skills, and often a degree in information technology or a related field. Familiarity with ticketing systems, antivirus software, firewalls, and certifications like CompTIA Security+ or Microsoft Certified: Security, Compliance, and Identity Fundamentals are typically required. Strong communication, problem-solving abilities, and patience are crucial soft skills for effectively assisting users and managing security incidents. These skills ensure prompt resolution of security issues, protect organizational data, and maintain user trust in IT systems.

What are the most common challenges faced in a Help Desk Security role, and how can they be managed?

Help Desk Security professionals often encounter challenges such as handling a high volume of security-related inquiries, managing sensitive information, and staying updated with the latest security threats. Balancing prompt assistance with thorough security protocols is essential. Effective communication skills, regular training on emerging threats, and a clear escalation process help manage these challenges. Collaborating closely with IT and cybersecurity teams also ensures a coordinated response to incidents and helps maintain a secure environment.

What is the difference between Help Desk Security vs Help Desk Technician?

AspectHelp Desk SecurityHelp Desk Technician
CertificationsSecurity+; CompTIA certificationsA+; Network+
Work EnvironmentFocus on security issues, threat mitigationGeneral IT support, troubleshooting hardware/software
Employer & Industry UsageIT security firms, corporate security teamsIT departments, tech support services
Search & Comparison IntentSecurity-focused roles, cybersecurity supportGeneral IT support, troubleshooting

Help Desk Security specialists focus on protecting systems from threats, handling security incidents, and implementing security protocols. Help Desk Technicians provide broader technical support for hardware, software, and network issues. While both roles require technical skills, Help Desk Security emphasizes security certifications and threat mitigation, whereas Help Desk Technicians focus on general IT troubleshooting.

Infographic showing various Help Desk Security job openings in Decatur, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,142 per year, or $21.7 per hour.

IT System Administrator

Huntsville, AL • On-site

Intuitive Research and Technology Corporation
Guided Missile and Space Vehicle Manufacturing • 201 - 500 employees
Learn more about Intuitive Research and Technology Corporationexternal

Other

Posted 10 days ago

Job description

INTUITIVE is a nationally recognized Best Place to Work that provides solutions from design through production to sustainment by delivering targeted results. Our approach couples the latest technology with engineering expertise and analytical proficiency while remaining true to genuine customer relationships and a culture that fosters growth and opportunity. Our diverse portfolio of capabilities and extensive customer base allows our employees countless opportunities to pursue their passions and support our nation’s Warfighters. Join our team that encourages creativity, welcomes initiative, and seeks excellence. Start Building Your Future today! We are seeking an IT System Administrator to coordinate day-to-day help desk operations while providing advanced technical support for end users. In this role, you will serve as an escalation point for complex hardware, software, and network issues, helping ensure timely resolution of support requests and a high level of customer service. You will also assist with improving support processes, assigning and escalating requests, mentoring team members, and maintaining a reliable and efficient IT support environment. The ideal candidate is a strong technical problem solver with excellent communication skills, attention to detail, and the ability to prioritize multiple tasks.

  • Required BS or BA degree
  • 8 years of IT support experience
  • Experience coordinating help desk operations
  • Strong knowledge of Microsoft Windows, Microsoft 365, Active Directory, SharePoint, and networking fundamentals
  • Experience supporting desktop hardware, software, printers, mobile devices, and user accounts
  • Strong troubleshooting, customer service, communication, and organizational skills
  • Must have the ability to obtain and maintain a security clearance
  • Some travel required
  • Desired Microsoft certifications CompTIA A+ or equivalent experience
  • Experience administering Microsoft Windows Server environments
  • Experience with Information Assurance or Information Security
  • Knowledge of DFARS and CMMC compliance requirements

Disability Accommodation for Applicants - Intuitive Research and Technology Corporation is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following alternative email address or phone number to contact us about your interest in employment at INTUITIVE hr@irtc-hq.com or 256-922-9300. Our process is to respond and to work with the requestor to identify a workable accommodation to the application process.

Intuitive Research and Technology Corporation (INTUITIVE) was co-founded by A.R. “Rey” Almodóvar and Harold R. Brewer in June 1999 with the vision of building a performance driven engineering services and support organization based on extensive experience and team collaboration. The company was built on a foundation of ethical principles and values that still radiate throughout the company today. As an award winning aerospace engineering and analysis firm, INTUITIVE provides sound technical solutions and program management assisting customers throughout all phases of a product’s life cycle.

#J-18808-Ljbffr

Apply