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Helix Jobs in Chicago, IL (NOW HIRING)

\n \n \n \n \n We are seeking a BMC Helix Support Engineer\/Admin in Chicago, IL for a hybrid role. \n \n \n \n \n \n Summary: \n \n \n \n \n \n A Level 2.5 BMC Helix Support Engineer bridges the gap ...

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...

Customer Service Representative

Chicago, IL ยท On-site

$16.50 - $22.50/hr

Customer Service Representative Chicago, IL & West Palm Beach, FL Full-time As a Customer Service Representative at Helix Logistics, your daily responsibilities will center on the customer service ...

Junior Sitecore Developer

Des Plaines, IL ยท On-site

$80K - $100K/yr

Work as part of a collaborative development team following Sitecore best practices and Helix guidelines * Assist in building and maintaining Sitecore components, templates, and renderings * Support ...

ITIL 4 COBIT ISO 27001 ServiceNow Certification(s) BMC Helix Certification(s) Flexera Certification(s) Jira Service Management (JSM) Certification(s) from a leading cloud service provider (AWS, Azure ...

ITIL 4 COBIT ISO 27001 ServiceNow Certification(s) BMC Helix Certification(s) Flexera Certification(s) Jira Service Management (JSM) Certification(s) from a leading cloud service provider (AWS, Azure ...

PHARMACY TECHNICIAN

Chicago, IL ยท On-site

$18 - $22/hr

Maintain daily regulatory 340B program compliance in Macro Helix 340B architect software system * Review the WAC detailed purchase orders * Hold file worksheet for NDCs purchase orders (list of ...

340B PHARMACY TECHNICIAN

Chicago, IL ยท On-site

$20 - $23/hr

Maintain Daily Regulatory 340B program compliance in Macro Helix 340B architect software system * Review the WAC detailed purchase orders * Hold file worksheet for NDCs purchase orders (list of ...

Maintain Daily Regulatory 340B program compliance in Macro Helix 340B architect software system * Review the WAC detailed purchase orders * Hold file worksheet for NDCs purchase orders (list of ...

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Helix information

See Chicago, IL salary details

$20

$28

$44

How much do helix jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for helix in Chicago, IL is $28.27, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $29.23 per hour, depending on experience, location, and employer.

What is a helix?

A 'Helix' job typically refers to positions at Helix, a company specializing in population genomics and DNA testing. Employees at Helix may work in roles such as software engineering, bioinformatics, laboratory operations, or customer support, all focused on furthering genetic research and providing health insights. Working at Helix often involves collaborating across scientific and technical teams to deliver accurate and meaningful genetic information to consumers. The company values innovation, data security, and creating a positive impact on public health.

What are the key skills and qualifications needed to thrive as a Helix developer, and why are they important?

To thrive as a Helix Developer, you need strong programming skills in Rust, a good understanding of systems programming, and experience with web frameworks, typically supported by a degree in computer science or related field. Familiarity with the Helix framework, Git for version control, and continuous integration tools is highly valued. Problem-solving ability, attention to detail, and effective communication set top Helix Developers apart. These skills are crucial for building reliable, efficient applications and collaborating effectively within development teams.

What are some typical challenges faced by laboratory technicians working with Helix sequencing platforms, and how can they be managed?

Laboratory technicians working with Helix sequencing platforms often encounter challenges such as maintaining high sample quality, troubleshooting instrument errors, and managing large data sets. Staying organized and following strict protocols is crucial to minimize contamination and ensure accurate results. Regular training on new platform updates and close collaboration with bioinformatics and quality assurance teams can help address technical issues efficiently. Developing strong problem-solving skills and maintaining clear communication will also support success in this fast-paced environment.

What is the difference between Helix vs Genetic Counselor?

AspectHelixGenetic Counselor
Required CredentialsTypically requires a bachelor's degree in a related field; certifications varyMaster's degree in genetic counseling and certification (ABGC)
Work EnvironmentLaboratories, data analysis, research settingsClinics, hospitals, patient consultations
Industry UsageGenomics, research, direct-to-consumer testingHealthcare, patient education, genetic risk assessment

Helix primarily focuses on genetic testing and data analysis, often in laboratory or research settings, while genetic counselors work directly with patients to interpret genetic information and provide counseling. Both roles require knowledge of genetics but differ in their work environment and credentials.

What are popular job titles related to Helix jobs in Chicago, IL?

For Helix jobs in Chicago, IL, the most frequently searched job titles are:

What cities near Chicago, IL are hiring for Helix jobs?

Cities near Chicago, IL with the most Helix job openings:

Infographic showing various Helix job openings in Chicago, IL as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $58,797 per year, or $28.3 per hour.

BMC Helix Support Engineer

Chicago, IL โ€ข Hybrid

Appex Innovation
Health Care and Social Assistanceย โ€ขย 11 - 50 employees

$60/hr

Contractor

Re-posted 21 days ago


Job description

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\n We are seeking aย BMC Helix Support Engineer\/Admin in Chicago, IL for a hybrid role.<\/b><\/span>\n <\/div>\n
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\n A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and advanced administrative\/engineering support. They are responsible for managing, configuring, and optimizing the BMC Helix ecosystem while ensuring seamless IT Service Management (ITSM) operations.Core ResponsibilitiesAdvanced Troubleshooting: Diagnose and resolve complex customer\-reported incidents across ARS, SRM, SmartIT, and Smart Reporting.
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Workflow & Process Design: Build and refine workflows to automate ITSM processes and simplify user steps within the BMC Helix ecosystem.
System Administration: Maintain foundation data, manage access rights\/security administration, and assist with user onboarding.
Integration Support: Build and maintain REST\-based API integrations with third\-party systems and monitor system performance.
Escalation & Collaboration: Escalate unresolved anomalies directly to BMC Helix R&D while documenting edge cases and contributing to the knowledge base.
Required Qualifications & Skills Experience: Typically 2 to 5 years of hands\-on experience handling BMC Remedy ITSM\/Helix applications.
Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL\/Oracle), Web services, and REST API.
Platform Familiarity: Exposure to modules like Knowledge Management, Asset Management (CMDB), and Digital Workplace (DWP).
Soft Skills: Excellent problem\-solving capabilities, technical documentation skills, and a customer\-focused mindset.
Career ExpectationsEngineers in this role must often be comfortable with on\-call support or rotational shifts (including weekends) to ensure continuous production support. Holding an ITIL or relevant BMC Software certification is highly valued.<\/span>
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