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Heb Tech Jobs (NOW HIRING)

Director of Sales, Publix & HEB represents company with customers and broker personnel as a ... Highly Skilled at data analysis using IRI (Information Resources Inc.) and/or other technology ...

Director of Sales, Publix & HEB represents company with customers and broker personnel as a ... Highly Skilled at data analysis using IRI (Information Resources Inc.) and/or other technology ...

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Heb Tech information

What is H-E-B starting pay in Texas?

The starting pay for H-E-B employees in Texas typically ranges from $12 to $15 per hour, depending on the position and experience. Entry-level roles such as cashiers or stockers often start at the lower end of this range, with opportunities for raises and advancement based on performance and tenure.

What key skills and qualifications are needed to excel as an H-E-B Tech, and why are they important?

To excel as an H-E-B Tech, you typically need technical troubleshooting ability, knowledge of retail technology systems, and a relevant associate degree or technical certification. Familiarity with point-of-sale (POS) systems, networking tools, and ticketing platforms like ServiceNow is commonly required. Strong customer service, teamwork, and problem-solving skills help you effectively support store operations and resolve issues efficiently. These skills are critical for ensuring seamless technology functionality and minimizing disruptions in a fast-paced retail environment.

What are some common challenges faced by a Heb Tech and how can they be addressed?

As a Heb Tech (Hebrew Technologist), you'll often encounter the challenge of supporting users with a variety of technical skills and Hebrew language proficiency. Balancing technical troubleshooting with language-specific issues, such as right-to-left text formatting or font compatibility, can be demanding. Collaborating closely with IT teams, linguists, and end-users is essential to quickly resolve issues and ensure smooth operation of Hebrew-enabled systems. Staying up to date with software updates and regional compliance is also vital for maintaining system integrity and user satisfaction.

What are Heb Techs?

Heb Techs, short for H-E-B Technicians, are professionals who work for H-E-B, a major supermarket chain, specializing in the maintenance, repair, and technical support of store equipment and systems. Their responsibilities can include troubleshooting issues with refrigeration, electrical systems, HVAC, and point-of-sale equipment to ensure smooth store operations. Heb Techs play a crucial role in minimizing downtime and maintaining a safe and efficient environment for customers and staff. They may also assist in installing new equipment and performing preventive maintenance tasks according to company standards.

What is the difference between Heb Tech vs Network Technician?

AspectHeb TechNetwork Technician
Required CertificationsIT certifications, such as CompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, or similar
Work EnvironmentOffice, data centers, client sitesData centers, client sites, offices
Industry UsageIT services, tech companies, telecomTelecommunications, IT support, networking firms
Job FocusImplementing, maintaining, and troubleshooting IT systemsInstalling, configuring, and repairing network hardware and connections

Both Heb Tech and Network Technicians work in IT environments and require similar certifications. However, Heb Tech roles often encompass broader IT system management, while Network Technicians focus specifically on network hardware and connectivity. Understanding these differences helps job seekers target the right roles in the tech industry.

More about Heb Tech jobs
What cities are hiring for Heb Tech jobs? Cities with the most Heb Tech job openings:
What states have the most Heb Tech jobs? States with the most job openings for Heb Tech jobs include:
Infographic showing various Heb Tech job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% Physical job distribution.
Staff Software Engineer - (GraphQL/Site Reliability) - Austin, TX (Hybrid)

Staff Software Engineer - (GraphQL/Site Reliability) - Austin, TX (Hybrid)

HEB

Austin, TX • On-site

$155K/yr

Full-time

Posted 24 days ago


Job description

Responsibilities
Since H-E-B Digital Technology's inception, we've been investing heavily in our customers' digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-EB Digital-we're using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience.
As a Staff Software Engineer, you'll provide end-to-end support to applications and identify ways to improve codebases, solutions to complex problems, and effectively propose paths forward to drive outcomes. You'll make recommendations on overall application system designs, architecture, security, scalability, reliability, and performance.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. "Partner owned" means our most important resources-People- drive the innovation, growth, and success that make H-EB The Greatest Omnichannel Retailing Company.
What is your background?
  • 7+ years of professional software development experience
  • Expertise in Security, Observability, Performance Engineering, and Cloud Engineering
  • Hands-on experience with GraphQL and related API technologies including REST, AWS, networking, TypeScript, and Node.js
  • Expert proficiency across multiple programming languages, technologies, and frameworks
  • Deep knowledge of system architecture, data modeling, and application-level design patterns
  • Ability to evaluate platform designs for performance, sustainability, and iterative development
  • Experience with standard engineering tools such as Git, Jira, and Confluence
  • Proven track record of delivering consistent, high-quality engineering outcomes
  • Expert understanding of Computer Science fundamentals including data structures, algorithms, design patterns, and system architecture
  • Strong understanding of the SDLC and Agile frameworks such as Scrum and Kanban
  • Experience with containerization technologies such as Docker
  • Experience with CI/CD pipelines and tools such as Jenkins, GitLab, or GitHub Actions
  • Experience with SQL and NoSQL databases, including query optimization
  • Ability to collaborate effectively across product, web, and mobile engineering teams
  • Computer Science degree or equivalent training, certification, or experience

What is the work?
Area of Focus
  • Design, build, and develop the Api Proxy and core GraphQL platform, including the router, schema workflows, and supporting code and infrastructure.
  • You will help take observability and tooling to the next level for the developer experience for HEB engineers.
  • Collaborate with multiple engineering teams (backend, web, mobile) to find solutions that improve developer productivity.
  • Improved Observability and operations have wide impact and scope by unlocking performance and cost-savings opportunities for HEB tenants as well as contributing to scaling the platform team's operations. You will help provide tools to improve critical HEB product surface areas' business metrics such as latency, costs, and issues.
  • Mentors / leads engineers, drives larger initiatives, and enables others to execute against team goals. Expert on team services and knowledgeable about adjacent services. Influences other teams
  • Sets goals and standards within team and influences within the organization. May own initiatives that span multiple teams. Proactively seeks out opportunities to help others grow.
  • Drive performance with the API by identifying bottlenecks, tuning queries, and implementing caching strategies to ensure peak performance.
  • Contribute to long-term planning, researching new technologies and brainstorming ways to improve our platform's architecture and performance.

Work Breakdown
  • Reviews epics critically and ensures they're appropriately broken down and prioritized with crossteam dependencies identified
  • Writes production-ready code and tests that meet acceptance criteria, are easily testable, documented, easily understood by other developers, and account for edge cases, security, and errors. Creating, configuring, and supporting build and deployment pipelines.
  • Leads others in coding / configuration / maintaining / testing / debugging existing or new systems; delivers quality features and bug fixes that align with our development process
  • Capable of leading team on effective production support or on-call, debugging, and troubleshooting highly complex issues within team services. Able to identify a path to resolution for most issues for team services.

Priority and Dependencies
  • Ensures cross-team dependencies are identified and well understood by all teams involved and other relevant stakeholders
  • Works across teams to foster a culture of priority setting and urgency in alignment with organizational strategy
  • Drives collaborations with peer Product, Engineering, and Design teams to inform the platform roadmap as well as taking on metrics and tracing scaling challenges that push the boundaries of our existing observability infrastructure.

Dealing with Ambiguity
  • Owns risk, change, and uncertainty across multiple teams
  • Ability to proactively identify ambiguity and drive teams towards mitigating potential issues
  • Considers how ambiguity in their team's work might affect, or be affected by, the work of other teams
  • Works on technology projects / tasks with no guidance

Reliability and Accountability
  • Manages cross-team commitments, their progress, and roadmap to delivery. Anticipates and communicates blockers, delays, and cost ballooning across teams, before they require escalation.
  • Ensures expectations across teams and stakeholders are clarified between all parties involved

Architecture, Coding and Testing
  • Understands the architecture, design and integration landscape of multiple H-E-B systems or services
  • Writes production-ready code and tests that meet acceptance criteria, are easily testable, documented, easily understood by other developers, and account for edge cases, security, and errors
  • Understands adjacent domains and the design and integration landscape of multiple H-E-B systems or services as they affect their team
  • Expert understanding of software design, architecture, security, scalability, reliability, and performance and capable of architecting and designing at the portfolio, domain, or end-to-end solution level
  • Introduces new technologies that have ROI / influence. Stays ahead of technology trends and evolution with an eye to long term sustainability and growth of existing and new systems / services
  • Supports engineers in optimizing product- ready code
  • Designs, develops, tests, and deploys software
  • Able to lead strategically important projects involving multiple teams
  • Aligns teams toward simple, effective designs

Application Support and Health
  • Leads production support, on-call, debugging, and troubleshooting of issues impacting multiple teams and services
  • Drives adoption of system health based on site reliability engineering best practices
  • Enacts changes to team monitoring practices that improve system and team health

Effective Communication and Knowledge Sharing
  • Creates documentation and training related to technology stacks, standards, and systems / services across multiple teams
  • Provides constructive criticism to stakeholders across the organization Teamwork and Collaboration
  • Helps to break down barriers across teams
  • Looks for opportunities to share learnings and learn from others
  • Seeks to improve communication and collaboration between teams by building relationships and finding common ground

JDEngineering