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Hearusa Jobs (NOW HIRING)

WSA Americas

Audiologist - Bakersfield

Bakersfield, CA · On-site

HearUSA is a leader in hearing healthcare. We are on a mission to make hearing care simpler and more accessible than ever before, setting a new standard in modern hearing care. We are taking a stand ...

WSA Americas

Hearing Care Provider-Brooklyn

Brooklyn, NY · On-site

$55K - $75K/yr

Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing ...

WSA Americas

Hearing Care Provider- Bronx

Bronx, NY

$55K - $75K/yr

Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing ...

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What are the key skills and qualifications needed to thrive as a Hearing Care Professional at HearUSA, and why are they important?

To thrive as a Hearing Care Professional at HearUSA, you need a background in audiology or hearing instrument sciences, often with state licensure or certification as a Hearing Instrument Specialist or Audiologist. Familiarity with audiometric testing equipment, hearing aid fitting software, and patient management systems is typically required. Excellent interpersonal skills, patience, and the ability to educate and support patients set outstanding professionals apart. These skills are vital for accurately assessing hearing needs, delivering effective solutions, and ensuring patient satisfaction in hearing healthcare.

What kind of professional development opportunities are available for employees at HearUSA?

At HearUSA, employees have access to a variety of professional development opportunities including ongoing training in the latest audiology techniques, mentorship programs, and support for obtaining relevant certifications. The company encourages growth by offering clear advancement paths within clinical and administrative roles. Team members often participate in workshops, conferences, and continuing education sessions to stay updated on industry advancements and best practices. This supportive environment helps employees expand their expertise and advance their careers within the hearing healthcare field.

What is HearUSA and what services does it provide?

HearUSA is a leading provider of hearing care services and hearing aids in the United States. They offer comprehensive hearing evaluations, personalized hearing aid fittings, and ongoing support for individuals experiencing hearing loss. HearUSA partners with a network of audiologists and hearing care professionals to deliver customized solutions using the latest hearing technology. Their services are designed to improve quality of life through better hearing health.

What is the difference between Hearusa vs Audiologist?

AspectHearUSA
Primary RoleProvides hearing tests, hearing aid fittings, and customer support
Work EnvironmentRetail clinics, hearing centers, and healthcare facilities
CertificationsHearing aid specialist certification, state licensing
Industry UsageHearing healthcare services, retail hearing aid sales

HearUSA is a provider of hearing healthcare services, focusing on hearing tests and hearing aid fittings, often performed by hearing aid specialists. An audiologist, however, is a licensed healthcare professional with advanced training in diagnosing and treating hearing and balance disorders. While HearUSA staff may include hearing aid specialists, audiologists typically work in clinics, hospitals, or private practices with a broader scope of diagnostic and therapeutic services. Both roles are essential in the hearing healthcare industry but differ in qualifications and scope of practice.

What cities are hiring for Hearusa jobs? Cities with the most Hearusa job openings:
What states have the most Hearusa jobs? States with the most job openings for Hearusa jobs include:
Hearusa jobs near you
Infographic showing various Hearusa job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Hearing Assistance Coordinator

WSA Americas

Woodland Hills, CA • On-site

$24/hr

Full-time

Retirement, PTO

Posted 17 days ago

Job description

WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
Part of WSA, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.
  • Location - Woodland Hills, California location
  • Reporting to - Manager, Client Excellence
  • Hourly Rate - $24.00 per hour
  • Hours - 8:30am-5:00pm PST M-F
Responsibilities:
  • Serves our large healthcare partner insurance members, providing hearing aid insurance benefit overview and scheduling Hearing Aid Evaluations
  • Schedules appointments from referrals for diagnostic testing , BAHA and Cochlear implant members and any other necessary appointments
  • Utilizes HearUSA CRM system to locate client or create new profile for all Hearing Aid Evaluation or diagnostic referrals. Schedules appointments through CRM system.
  • Performs outbound calls to follow up on unconverted member leads from our healthcare partner and schedule Hearing Aid Evaluation's. Uses sales ability to overcome objections and help more members/clients.
  • Follows all Client Excellence and HearUSA scheduling protocols, business rules, and processes.
  • Meets or exceeds monthly completed appointment targets, tracks monthly opportunities, follow up calls and results as requested
  • Provides member benefits, insurance overrides, and HearUSA center assistance as required
  • Ensures all patient forms and authorizations are processed in a timely manner.
  • Reports all member complaints to Client Excellence Client Relations team and assists with member complaints as directed.
  • Maintains client, employee and business confidentiality and adheres to HIPAA guidelines.
  • Assists with any other tasks as requested by our healthcare partner and HearUSA and/or agreed upon with partner facilities .

Qualifications:
  • High School diploma preferred or equivalent work history.
  • Spanish Bilingual preferred (not required)
  • Must be available to work in the Woodland Hills location M-F.
  • Must have experience interacting with customers/clients, experience in sales environment preferred. Hearing Aid or related field experience preferred.
  • Ability to pay close attention to detail with a high degree of accuracy.
  • Ability to multi-task, work quickly, accurately, and independently in a fast-paced environment.
  • Willingness to learn and use new computer programs/applications.
  • Experience with team environment and achieving monthly goals preferred.

Lifestyle & Benefits:
  • Comprehensive Benefits Package
  • Paid Holidays & PTO Policy
  • 401k Matching Program
  • Tuition Reimbursement
  • Employee, Family & Friends Hearing Aid Discount Program
  • Service Days & Diversity, Equity & Inclusion Initiatives

Pays; $24/hr
The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.
Department Retail Role Hearing Asssitance Coordinator - Kaiser Members Locations Woodland Hills - De Soto

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