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Hearing Aid Tech Support Jobs (NOW HIRING)

Amplifon

Hearing Aid Specialist

Orlando, FL · On-site

$100K/yr

Continuous training, development, and support through the Ampli-Academy and other specialized ... Product Knowledge: Current knowledge of hearing aid devices and technology. Preferred ...

Amplifon

Hearing Aid Dispenser

Tucson, AZ · On-site

$100K/yr

Continuous training, development, and support through the Ampli-Academy and other specialized ... Product Knowledge: Current knowledge of hearing aid devices and technology. Preferred ...

Amplifon

Hearing Aid Dispenser

Pueblo, CO · On-site

$100K/yr

Continuous training, development, and support through the Ampli-Academy and other specialized ... Product Knowledge: Current knowledge of hearing aid devices and technology. Preferred ...

Amplifon AG

$100K/yr

Continuous training, development, and support through the Ampli-Academy and other specialized ... Product Knowledge: Current knowledge of hearing aid devices and technology. Preferred ...

Amplifon AG

Hearing Aid Specialist

Orlando, FL · On-site

$100K/yr

Continuous training, development, and support through the Ampli‑Academy and other specialized ... Product Knowledge: Current knowledge of hearing aid devices and technology. Preferred ...

Amplifon

Hearing Aid Dispenser

Tucson, AZ · On-site

$100K/yr

Continuous training, development, and support through the Ampli-Academy and other specialized ... Product Knowledge: Current knowledge of hearing aid devices and technology. Preferred ...

Amplifon

Hearing Aid Dispenser

Amarillo, TX · On-site

$100K/yr

Continuous training, development, and support through the Ampli-Academy and other specialized ... Product Knowledge: Current knowledge of hearing aid devices and technology. Preferred ...

Amplifon

Hearing Aid Dispenser

Pueblo, CO · On-site

$100K/yr

Continuous training, development, and support through the Ampli-Academy and other specialized ... Product Knowledge: Current knowledge of hearing aid devices and technology. Preferred ...

Amplifon

Hearing Aid Dispenser

Tucson, AZ · On-site

$100K/yr

Continuous training, development, and support through the Ampli-Academy and other specialized ... Product Knowledge: Current knowledge of hearing aid devices and technology. Preferred ...

Amplifon AG

Hearing Aid Dispenser

Colorado Springs, CO · On-site

$100K/yr

Continuous training, development, and support through the Ampli‑Academy and other specialized ... Product Knowledge: Current knowledge of hearing aid devices and technology. Preferred ...

Children's Aid

IT Manager

Manhattan, NY · On-site

$130K - $140K/yr

... for supporting Children's Aid technology. This role manages the day-to-day activities of the ... IT Support Services function, ensuring service levels are consistently met or exceeded while ...

WSA Americas

Hearing Care Provider- Edmonds

Edmonds, WA · On-site

... current hearing aid technology. * Embraces our culture and values of Going Beyond Together ... A structure of field support for your hearing center * A professional development team of dedicated ...

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Hearing Aid Tech Support information

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How much do hearing aid tech support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hearing aid tech support in the United States is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.24 per hour, depending on experience, location, and employer.

What does a hearing aid tech support specialist do?

A Hearing Aid Tech Support specialist assists customers and hearing aid users with troubleshooting, technical support, and general questions related to their hearing aid devices. They help resolve issues such as connectivity problems, device malfunctions, maintenance guidance, and usage instructions. These specialists may work over the phone, via chat, or in person, ensuring that users can operate their hearing aids effectively and comfortably. They may also assist with software updates, device pairing, and providing advice on care and cleaning.

What are the key skills and qualifications needed to thrive as a hearing aid tech support, and why are they important?

To thrive as a Hearing Aid Tech Support, you need a solid understanding of audiology basics, troubleshooting procedures, and hearing aid technology, often supported by vocational training or certification. Familiarity with hearing aid programming software, diagnostic tools, and customer management systems is typically required. Strong communication skills, patience, and problem-solving abilities help you effectively assist clients and collaborate with audiologists. These skills ensure accurate technical support, customer satisfaction, and the optimal functioning of hearing devices.

What are some common challenges faced in a hearing aid tech support role, and how can I prepare for them?

One common challenge in Hearing Aid Tech Support is troubleshooting a wide variety of device issues over the phone or online, often with users who may not be technologically savvy. You'll need excellent communication skills to patiently guide clients through technical steps and accurately document their concerns. Staying updated on the latest hearing aid models and software is also important, as new features and updates can affect troubleshooting protocols. Preparation through ongoing training, practice with real devices, and strong customer service skills will help you excel in this role.

What are popular job titles related to Hearing Aid Tech Support jobs?

For Hearing Aid Tech Support jobs, the most frequently searched job titles are:

Hearing Aid Specialist

Orlando, FL • On-site

Amplifon
See more jobs at Amplifonexternal

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description


**SIGN ON BOUNS POTENTIAL**
Amp Up Your Career
We are seeking a Hearing Care Professional who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Miracle-Ear is a place where your expertise improves lives and accelerates your career.
In this role, you will lead the customer journey by administering comprehensive hearing evaluations and providing personalized consultations to help people rediscover the emotions of sound. Reporting to the Area Manager, you will drive office revenue and community engagement through clinical excellence and dedicated customer service.
Compensation: $100,000 + earning potentialincluding base salary and an industry-leading uncapped commission structure.
Schedule: This position offers standard business hours, Monday-Friday.
Benefits Offered:
  • Health & Financial: Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family hearing aid benefits.
  • Work-life Balance: Paid Time Off (PTO), Paid Holidays, volunteer time off and parental leave.
  • Well-being: Access to our Wellness Hub and Employee Assistance Program (EAP).
  • Career Development: Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms.

Responsibilities:
Clinical Excellence & Customer Journey
  • Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.
  • Guide customers through device fittings and demonstrations while educating them on the importance of hearing health.
  • Provide quality after-care services and offer personalized consultations to fit unique customer needs and lifestyles.

Business & Sales Operations
  • Lead the sale of hearing aids and accessories to contribute to individual and office revenue goals.
  • Partner with the Front Office Associate to ensure a high-quality customer experience, effective schedule management, and smooth store operations.
  • Maintain data accuracy and privacy by managing customer records in compliance with all protected healthcare data regulations.

Professional Expertise & Community Engagement
  • Drive local engagement by supporting marketing initiatives and managing special events to promote hearing health awareness.
  • Stay current on industry trends and maintain professional credentials through continuous education.

Must-Have Qualifications:
  • Licensure: Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist.
  • Experience: 1+ year of training or related experience as a Hearing Instrument Specialist.
  • Technical Skills: Proficiency in Microsoft Office, Windows, CRM, and POS systems.
  • Product Knowledge: Current knowledge of hearing aid devices and technology.

Preferred Qualifications:
  • Experience in a customer-facing role with a strong dedication to high-quality service.
  • Confident, attentive, empathetic, and solution-oriented approach to customer care.
  • Motivated by a purpose-driven environment and a desire to help others improve their quality of life.

Miracle-Ear has been in business for over 75 years, providing leading innovative hearing solutions that improve lives, relationships, and communities. With over 1,500 franchised and corporate-owned retail clinics across the U.S., we're committed to connecting customers to the world of sound around them. Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need.
Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.
Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.
Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
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