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Healthcare Virtual Assistant Jobs in Rochester, NY

Outback Steakhouse

Assistant Kitchen Manager

NY · On-site

$16 - $21/hr

Conduct daily health inspections * Adhere to sanitation, temperature and food safety standards ... A new window will open where you can complete your application with the help of our virtual ...

Outback Steakhouse

Assistant Kitchen Manager

Greece, NY · On-site

$16 - $21/hr

Conduct daily health inspections * Adhere to sanitation, temperature and food safety standards ... A new window will open where you can complete your application with the help of our virtual ...

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Healthcare Virtual Assistant information

See Rochester, NY salary details

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How much do healthcare virtual assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for healthcare virtual assistant in Rochester, NY is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $27.07 per hour, depending on experience, location, and employer.

What is a healthcare virtual assistant?

Healthcare virtual assistants are remote professionals who provide administrative, clinical, or technical support to healthcare providers, clinics, or hospitals. Their tasks may include scheduling appointments, managing patient records, handling billing and insurance claims, and assisting with telehealth services. By working virtually, they help healthcare organizations improve efficiency and patient care while reducing operational costs. Healthcare virtual assistants often have knowledge of medical terminology, privacy regulations (like HIPAA), and healthcare software systems.

What are the key skills and qualifications needed to thrive as a healthcare virtual assistant?

To thrive as a Healthcare Virtual Assistant, you need a solid understanding of medical terminology, administrative processes, and basic healthcare protocols, often supported by relevant training or experience in healthcare administration. Familiarity with electronic health record (EHR) systems, medical billing software, and secure communication platforms is typically required. Strong organizational skills, attention to detail, confidentiality, and clear communication help you excel in supporting both patients and healthcare providers remotely. These skills ensure efficient, accurate, and secure handling of sensitive information, contributing to effective healthcare delivery.

What are some common challenges healthcare virtual assistants face when supporting medical professionals remotely?

Healthcare Virtual Assistants often navigate challenges such as managing time zone differences, ensuring HIPAA compliance with sensitive patient data, and adapting to various electronic health record (EHR) systems used by different practices. Clear communication is crucial, as miscommunication can impact patient care or workflow efficiency. Proactively building rapport with medical staff and staying updated on telehealth best practices can help overcome these hurdles and ensure smooth collaboration.

What is the difference between Healthcare Virtual Assistant vs Medical Secretary?

AspectHealthcare Virtual AssistantMedical Secretary
CredentialsBasic administrative skills, sometimes certifications in healthcare administrationHigh school diploma or equivalent, administrative certifications
Work EnvironmentRemote, online platformsMedical offices, clinics, hospitals
Employer & IndustryHealthcare providers, clinics, telehealth companiesHospitals, private practices, healthcare facilities
Common TasksScheduling, billing, patient communication remotelyScheduling, record management, in-person and phone communication

Healthcare Virtual Assistants primarily work remotely providing administrative support online, while Medical Secretaries typically work onsite in healthcare facilities managing schedules and patient records. Both roles require strong organizational skills but differ mainly in work environment and specific duties.

How do I become a healthcare virtual assistant?

To become a healthcare virtual assistant, you typically need strong administrative skills, familiarity with medical terminology, and proficiency in office software. Many employers prefer candidates with healthcare experience or certification, such as a medical assistant certification, and the ability to work independently in a remote environment.

What job categories do people searching Healthcare Virtual Assistant jobs in Rochester, NY look for?

The top searched job categories for Healthcare Virtual Assistant jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Healthcare Virtual Assistant jobs?

Cities near Rochester, NY with the most Healthcare Virtual Assistant job openings:

Healthcare Virtual Assistant jobs near you
Infographic showing various Healthcare Virtual Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 63% Full Time, 18% Part Time, and 17% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,095 per year, or $24.1 per hour.

Physician Assistant (Experienced) - Virtual Urgent Care

Rochester Regional Health

Rochester, NY • On-site, Remote

$100K - $150K/yr

Full-time

Re-posted 16 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 219 frontline employees who took The Breakroom Quiz

303rd of 895 rated healthcare providers

Job description

SUMMARY
The Physician Assistant in this role will play a pivotal role in delivering high-quality healthcare services to patients in a virtual, urgent care setting. This position combines clinical expertise with the convenience of telehealth technology to provide accessible and timely care to individuals seeking immediate medical attention. You will be responsible for conducting virtual consultations, diagnosing and treating a wide range of acute and minor medical conditions, and offering guidance to patients, all while adhering to established clinical protocols and standards of care.
STATUS: Full Time
LOCATION: Remote
DEPARTMENT: Virtual Urgent Care
SCHEDULE: Day/Evening; Every Other Weekend
ATTRIBUTES
  • Preference is for the PA to be local Rochester, NY or surrounding areas
  • At least 3 years of experience in urgent care or emergency medicine preferred; primary care and virtual medicine experience also considered
  • Compassionate, kind and patient focused
  • Excellent communication and interpersonal skills
  • Strong attention to detail and superior customer service

RESPONSIBILITIES
  • Diagnosis. Assess and diagnose acute illnesses and minor injuries; and implement treatment plan; monitor response for acute and chronic medical conditions; select and order appropriate diagnostic and health maintenance procedures
  • Treatment. Prescribe medication, provide health education and guidance regarding treatment; recommend community resources and refer patients to collaborating physician or specialist
  • Administrative Assistance. Perform administrative responsibilities such as updating patient charts, billing codes and completing required documents from outside agencies. Performs in-basket responsibilities such as reviewing test results, medication refills, returning patient calls and completing related clinical follow-up

EDUCATION:
BS: Physician Assistant (Required)
LICENSES / CERTIFICATIONS:
PA-C - Certified Physician Assistant - National Committee on Certification of Physician Assistants (NCCPA), RPA - Registered Physician Assistant - New York State Education Department (NYSED)
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$100,000.00 - $150,000.00
CITY:
Rochester
POSTAL CODE:
14617
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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