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Healthcare Virtual Assistant Jobs in Rochester, NY

The Healthcare Data Analyst is responsible for analytics, financial analysis and claims auditing ... Provide direction in preparing and/or reviewing reports for publication. * Assist with planning ...

Assistant Kitchen Manager

NY · On-site

$16 - $21/hr

Conduct daily health inspections * Adhere to sanitation, temperature and food safety standards ... A new window will open where you can complete your application with the help of our virtual ...

Nursing Assistant

Batavia, NY · On-site

$30K - $39K/yr

They perform basic individualized nursing care under the supervision of licensed health care ... Not Available Virtual: This is not a virtual position. Functional Statement # : 10969-F, 10970-F ...

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Healthcare Virtual Assistant information

See Rochester, NY salary details

$11

$24

$33

How much do healthcare virtual assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for healthcare virtual assistant in Rochester, NY is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.02 per hour, depending on experience, location, and employer.

What is the difference between Healthcare Virtual Assistant vs Medical Secretary?

AspectHealthcare Virtual AssistantMedical Secretary
CredentialsBasic administrative skills, sometimes certifications in healthcare administrationHigh school diploma or equivalent, administrative certifications
Work EnvironmentRemote, online platformsMedical offices, clinics, hospitals
Employer & IndustryHealthcare providers, clinics, telehealth companiesHospitals, private practices, healthcare facilities
Common TasksScheduling, billing, patient communication remotelyScheduling, record management, in-person and phone communication

Healthcare Virtual Assistants primarily work remotely providing administrative support online, while Medical Secretaries typically work onsite in healthcare facilities managing schedules and patient records. Both roles require strong organizational skills but differ mainly in work environment and specific duties.

What are healthcare virtual assistants?

Healthcare virtual assistants are remote professionals who provide administrative, clinical, or technical support to healthcare providers, clinics, or hospitals. Their tasks may include scheduling appointments, managing patient records, handling billing and insurance claims, and assisting with telehealth services. By working virtually, they help healthcare organizations improve efficiency and patient care while reducing operational costs. Healthcare virtual assistants often have knowledge of medical terminology, privacy regulations (like HIPAA), and healthcare software systems.

What are some common challenges Healthcare Virtual Assistants face when supporting medical professionals remotely?

Healthcare Virtual Assistants often navigate challenges such as managing time zone differences, ensuring HIPAA compliance with sensitive patient data, and adapting to various electronic health record (EHR) systems used by different practices. Clear communication is crucial, as miscommunication can impact patient care or workflow efficiency. Proactively building rapport with medical staff and staying updated on telehealth best practices can help overcome these hurdles and ensure smooth collaboration.

What are the key skills and qualifications needed to thrive as a Healthcare Virtual Assistant, and why are they important?

To thrive as a Healthcare Virtual Assistant, you need a solid understanding of medical terminology, administrative processes, and basic healthcare protocols, often supported by relevant training or experience in healthcare administration. Familiarity with electronic health record (EHR) systems, medical billing software, and secure communication platforms is typically required. Strong organizational skills, attention to detail, confidentiality, and clear communication help you excel in supporting both patients and healthcare providers remotely. These skills ensure efficient, accurate, and secure handling of sensitive information, contributing to effective healthcare delivery.

How do I become a medical virtual assistant?

To become a healthcare virtual assistant, you typically need strong administrative skills, knowledge of medical terminology, and proficiency with electronic health records and communication tools. Many employers prefer candidates with a high school diploma or equivalent, and some may require certification in medical assisting or related fields. Gaining experience through online courses or training programs can improve job prospects in this field.

What qualifications do I need to be a virtual assistant?

To be a healthcare virtual assistant, you typically need strong organizational and communication skills, proficiency with office software and healthcare management tools, and a basic understanding of medical terminology. Some employers may prefer prior experience in healthcare administration or relevant certifications such as medical assisting or administrative support training.

Can you be a VA with no experience?

Healthcare virtual assistant roles often do not require prior experience, as training is typically provided. Basic skills in communication, organization, and familiarity with healthcare software can help you get started, but some employers may prefer candidates with related background or certifications.

What is a virtual assistant in healthcare?

A healthcare virtual assistant is a remote administrative professional who supports healthcare providers by managing scheduling, patient communication, data entry, and other administrative tasks. They often use electronic health record (EHR) systems and require strong organizational and communication skills. This role allows for flexible schedules and can involve certifications in medical administration or related fields.
What are popular job titles related to Healthcare Virtual Assistant jobs in Rochester, NY? For Healthcare Virtual Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Healthcare Virtual Assistant jobs in Rochester, NY look for? The top searched job categories for Healthcare Virtual Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Healthcare Virtual Assistant jobs? Cities near Rochester, NY with the most Healthcare Virtual Assistant job openings:
Infographic showing various Healthcare Virtual Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 74% Full Time, 16% Part Time, 3% Temporary, and 7% Contract. Highlights an 81% In-person, 2% Hybrid, and 17% Remote job distribution, with an average salary of $50,072 per year, or $24.1 per hour.
Physician Assistant (Experienced) - Virtual Urgent Care

Physician Assistant (Experienced) - Virtual Urgent Care

Rochester Regional Health

Rochester, NY • On-site, Remote

$100K - $150K/yr

Full-time

Posted 14 days ago


Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

304th of 890 rated healthcare providers


Job description

SUMMARY
The Physician Assistant in this role will play a pivotal role in delivering high-quality healthcare services to patients in a virtual, urgent care setting. This position combines clinical expertise with the convenience of telehealth technology to provide accessible and timely care to individuals seeking immediate medical attention. You will be responsible for conducting virtual consultations, diagnosing and treating a wide range of acute and minor medical conditions, and offering guidance to patients, all while adhering to established clinical protocols and standards of care.
STATUS: Full Time
LOCATION: Remote
DEPARTMENT: Virtual Urgent Care
SCHEDULE: Day/Evening; Every Other Weekend
ATTRIBUTES
  • Preference is for the PA to be local Rochester, NY or surrounding areas
  • At least 3 years of experience in urgent care or emergency medicine preferred; primary care and virtual medicine experience also considered
  • Compassionate, kind and patient focused
  • Excellent communication and interpersonal skills
  • Strong attention to detail and superior customer service

RESPONSIBILITIES
  • Diagnosis. Assess and diagnose acute illnesses and minor injuries; and implement treatment plan; monitor response for acute and chronic medical conditions; select and order appropriate diagnostic and health maintenance procedures
  • Treatment. Prescribe medication, provide health education and guidance regarding treatment; recommend community resources and refer patients to collaborating physician or specialist
  • Administrative Assistance. Perform administrative responsibilities such as updating patient charts, billing codes and completing required documents from outside agencies. Performs in-basket responsibilities such as reviewing test results, medication refills, returning patient calls and completing related clinical follow-up

EDUCATION:
MS: Nursing (Required)
LICENSES / CERTIFICATIONS:
PA-C - Certified Physician Assistant - National Committee on Certification of Physician Assistants (NCCPA), RPA - Registered Physician Assistant - New York State Education Department (NYSED)
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$100,000.00 - $150,000.00
CITY:
Rochester
POSTAL CODE:
14617
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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