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Healthcare Virtual Assistant Jobs in Rochester, NY

Outback Steakhouse

Assistant Kitchen Manager

NY · On-site

$16 - $21/hr

Conduct daily health inspections * Adhere to sanitation, temperature and food safety standards ... A new window will open where you can complete your application with the help of our virtual ...

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All JobsHealthcare JobsHealthcare Virtual Assistant JobsHealthcare Virtual Assistant Jobs in Rochester, NY

Healthcare Virtual Assistant information

See Rochester, NY salary details

$11

$24

$33

How much do healthcare virtual assistant jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for healthcare virtual assistant in Rochester, NY is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Healthcare Virtual Assistant vs Medical Secretary?

AspectHealthcare Virtual AssistantMedical Secretary
CredentialsBasic administrative skills, sometimes certifications in healthcare administrationHigh school diploma or equivalent, administrative certifications
Work EnvironmentRemote, online platformsMedical offices, clinics, hospitals
Employer & IndustryHealthcare providers, clinics, telehealth companiesHospitals, private practices, healthcare facilities
Common TasksScheduling, billing, patient communication remotelyScheduling, record management, in-person and phone communication

Healthcare Virtual Assistants primarily work remotely providing administrative support online, while Medical Secretaries typically work onsite in healthcare facilities managing schedules and patient records. Both roles require strong organizational skills but differ mainly in work environment and specific duties.

What are healthcare virtual assistants?

Healthcare virtual assistants are remote professionals who provide administrative, clinical, or technical support to healthcare providers, clinics, or hospitals. Their tasks may include scheduling appointments, managing patient records, handling billing and insurance claims, and assisting with telehealth services. By working virtually, they help healthcare organizations improve efficiency and patient care while reducing operational costs. Healthcare virtual assistants often have knowledge of medical terminology, privacy regulations (like HIPAA), and healthcare software systems.

What are some common challenges Healthcare Virtual Assistants face when supporting medical professionals remotely?

Healthcare Virtual Assistants often navigate challenges such as managing time zone differences, ensuring HIPAA compliance with sensitive patient data, and adapting to various electronic health record (EHR) systems used by different practices. Clear communication is crucial, as miscommunication can impact patient care or workflow efficiency. Proactively building rapport with medical staff and staying updated on telehealth best practices can help overcome these hurdles and ensure smooth collaboration.

What are the key skills and qualifications needed to thrive as a Healthcare Virtual Assistant, and why are they important?

To thrive as a Healthcare Virtual Assistant, you need a solid understanding of medical terminology, administrative processes, and basic healthcare protocols, often supported by relevant training or experience in healthcare administration. Familiarity with electronic health record (EHR) systems, medical billing software, and secure communication platforms is typically required. Strong organizational skills, attention to detail, confidentiality, and clear communication help you excel in supporting both patients and healthcare providers remotely. These skills ensure efficient, accurate, and secure handling of sensitive information, contributing to effective healthcare delivery.
What are popular job titles related to Healthcare Virtual Assistant jobs in Rochester, NY? For Healthcare Virtual Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Healthcare Virtual Assistant jobs in Rochester, NY look for? The top searched job categories for Healthcare Virtual Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Healthcare Virtual Assistant jobs? Cities near Rochester, NY with the most Healthcare Virtual Assistant job openings:
Healthcare Virtual Assistant jobs near you
Infographic showing various Healthcare Virtual Assistant job openings in Rochester, NY as of June 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 70% In-person, and 30% Remote job distribution, with an average salary of $50,095 per year, or $24.1 per hour.

Virtual Care Coordinator - VCCSS0

NavitasPartners

Newark, NY • Remote

$21/hr

Other

Posted 5 days ago

Job description

Virtual Care Coordinator

Location: New York, NY 10017
Pay Rate: $21-$25/hour
Shift: Night Shift
Schedule: Part-Time | 3 Days per Week | 21 Hours per Week
Requirement: Every Weekend Required (Non-Negotiable)

Position Overview

We are seeking an experienced Virtual Care Coordinator to support telehealth, remote patient monitoring, and virtual patient care operations. This role plays a critical part in ensuring patient safety, supporting telemedicine services, and coordinating virtual care workflows in a fast-paced healthcare environment.

Responsibilities

  • Monitor patients remotely for safety concerns, behavioral changes, and clinical status updates

  • Support telemedicine consultations, virtual visits, and remote patient monitoring programs

  • Triage and assign patients for virtual observation and monitoring services

  • Collaborate with physicians, nurses, and interdisciplinary teams to coordinate patient care

  • Escalate changes in patient condition, safety concerns, and behavioral issues to appropriate clinical staff

  • Monitor telehealth consult orders, scheduled appointments, and follow-up visits through EPIC and telehealth platforms

  • Provide real-time support and troubleshooting for telehealth and remote monitoring technologies

  • Document patient observations, interventions, escalations, and safety events accurately

  • Assist with quality assurance initiatives and telehealth workflow improvements

  • Analyze utilization reports and support performance improvement efforts

  • Maintain HIPAA compliance and protect patient confidentiality

  • Participate in staff meetings, training sessions, and telehealth program development initiatives

Requirements

  • Minimum 2 Years of Telehealth Experience

  • Direct Patient Care Experience

  • Experience with Remote Patient Monitoring and Virtual Care Technologies

  • Experience using EMR/EHR systems, preferably EPIC

  • Strong communication, documentation, and problem-solving skills

  • Ability to work independently in a virtual healthcare environment

  • Availability to work every weekend (required)

Preferred

  • Associate's or Bachelor's Degree in a Health-Related Field

  • Experience with quality improvement, data collection, and telehealth program management

  • Experience collaborating with multidisciplinary healthcare teams

  • Knowledge of telehealth workflows, regulations, and best practices

For more details contact at hdavda@navitashealth.com or Call / Text at 516-862-1169.

About Navitas Healthcare, LLC

It is a Joint Commission Certified / WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Apply