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Healthcare Navigator Jobs in Milwaukee, WI (NOW HIRING)

Children's Wisconsin

Family Health Navigator

Milwaukee, WI · On-site

$19.50 - $25.50/hr

Foster Care * Treatment Foster Care * Adoption * Respite Care * Child Advocacy Centers * Family ... Job Summary Improve health and birth outcomes for pregnant or parenting women, men and their ...

Ascension

Registered Nurse Patient Navigator

Milwaukee, WI

$19.75 - $26.75/hr

Day l Full-time How you'll make an impact in this role Serve as a patient navigator throughout the ... Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold ...

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$13

$23

$35

How much do healthcare navigator jobs pay per hour?

As of May 28, 2026, the average hourly pay for healthcare navigator in Milwaukee, WI is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $25.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Healthcare Navigator, and why are they important?

To thrive as a Healthcare Navigator, you need a solid understanding of healthcare systems, insurance processes, and patient advocacy, often supported by a degree in social work, public health, or a related field. Familiarity with case management software, electronic health records (EHRs), and healthcare regulations is typically required. Strong interpersonal communication, cultural competency, and problem-solving abilities help professionals build trust and effectively guide clients through complex healthcare options. These skills are crucial for ensuring patients receive appropriate care, overcome barriers, and achieve better health outcomes.

How does a Healthcare Navigator typically collaborate with patients and healthcare providers to resolve barriers to care?

Healthcare Navigators work closely with both patients and healthcare providers to identify and address barriers such as insurance issues, appointment scheduling, or understanding treatment plans. They frequently communicate with medical staff to clarify patient needs and coordinate care, while providing ongoing support and education to patients. Navigators often act as advocates, ensuring that patients receive timely services and understand their healthcare options, which requires strong interpersonal and problem-solving skills. This collaborative approach helps improve patient outcomes and streamlines the care process for everyone involved.

What are Healthcare Navigators?

Healthcare Navigators are professionals who help individuals understand and access health insurance coverage and healthcare services. They assist with enrolling in health insurance plans, explain benefits and eligibility, and provide guidance through complex healthcare systems. Navigators often work for government agencies, non-profits, or healthcare organizations and are trained to provide unbiased information. Their main goal is to ensure people receive the coverage and care they need while helping them overcome barriers related to cost, language, or bureaucracy.

What is the difference between Healthcare Navigator vs Patient Advocate?

AspectHealthcare NavigatorPatient Advocate
CredentialsCertifications like Certified Healthcare Navigator or relevant trainingCertifications such as Certified Patient Advocate or related credentials
Work EnvironmentHospitals, clinics, insurance companies, community health programsHospitals, legal settings, community organizations, healthcare facilities
Employer & IndustryHealthcare providers, insurance companies, government programsHealthcare facilities, legal firms, nonprofit organizations
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsDifferences in advocacy scope, duties, and certification

Healthcare Navigators primarily assist patients in understanding healthcare options and insurance, often working within healthcare organizations or insurance companies. Patient Advocates focus on representing and supporting patients' rights and needs, sometimes in legal or hospital settings. While both roles require knowledge of healthcare systems and certifications, Navigators tend to focus on guidance and enrollment, whereas Advocates emphasize patient rights and legal support.

What are popular job titles related to Healthcare Navigator jobs in Milwaukee, WI? For Healthcare Navigator jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Healthcare Navigator jobs in Milwaukee, WI look for? The top searched job categories for Healthcare Navigator jobs in Milwaukee, WI are:
Healthcare Navigator jobs near you
Infographic showing various Healthcare Navigator job openings in Milwaukee, WI as of May 2026, with employment types broken down into 100% Full Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $48,966 per year, or $23.5 per hour.
INSURANCE NETWORK NAVIGATOR, PATIENT FINANCIAL SERVICES

INSURANCE NETWORK NAVIGATOR, PATIENT FINANCIAL SERVICES

FROEDTERT HEALTH

Menomonee Falls, WI • On-site

$23.20 - $34.34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Discover. Achieve. Succeed. #BeHere
Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.
This job is REMOTE.
FTE: 1.000000
Standard Hours: 40.00
Shift: 1st
Shift Details: Monday - Friday 8am - 4:30pm. No holidays.
Job Summary:
The Insurance Network Navigator is a dedicated member of the Patient Financial Services team that is responsible for a large patient base. The role of the Insurance Network Navigator is to provide overall guidance to the patient as it relates to non-contracted insurance benefits and potential financial obligation knowledge. The Insurance Network Navigator redirects patients with out of network insurance to their in-network facilities/providers. Insurance Network Navigator stress customer service and positive interpersonal relations while working closely with Admitting/Registration, Preauthorization, Care Management, Managed Care, appropriate department personnel in Patient Financial Services and MCW Clinical Practice Services in addressing financial responsibilities.
EXPERIENCE:
Knowledge of insurance benefits as it relates to deductibles, coinsurance, co-payments, and overall insurance out of pocket costs. Three years' experience in patient navigation, financial counseling, case management, managed care, or health insurance payor environment. Knowledge gained through at least 3-5 years focused experience is required. Experience in a patient financial healthcare setting. Exemplary customer service skills. Experience in healthcare/revenue cycle functions.
EDUCATION:
High School or GED. Associate Degree, preferred.
LICENSURE:
State of Wisconsin and Federal Certified Application Counselor Designation is preferred.
SPECIAL SKILLS:
High degree of organizational skills and excellent communication skills; ability to work independently and take programmatic initiative. Experience with Microsoft Word, Excel, and other software programs. Experience using computerized billing systems in a service industry.
Compensation, Benefits & Perks at Froedtert Health
Pay is expected to be between: (expressed as hourly) $23.20 - $34.34. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
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About Froedtert

Sourced by ZipRecruiter

Froedtert is a world-class healthcare organization based in Milwaukee, WI, United States. The company operates within the healthcare and wellness industry, providing a broad spectrum of medical services to the residents of southeastern Wisconsin and beyond. Froedtert was founded in 1980 and is an academic health network, which ripples an integrated affiliation with the Medical College of Wisconsin. The company prides itself on its cutting-edge treatments, sophisticated technology, and groundbreaking research. Froedtert’s mission is to advance health in the communities they serve, with a profound commitment towards patient care, education, research and community outreach.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1980

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