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Healthcare Navigator Jobs in Delaware (NOW HIRING)

Bayhealth

Care Manager

Dover, DE · On-site

Health Care and Dependent Care Flex Spending Accounts * Plus, an array of Voluntary Benefits to ... Acts collaboratively with the emergency room navigator to coordinate discharge plans and ...

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$14

$23

$35

How much do healthcare navigator jobs pay per hour?

As of May 28, 2026, the average hourly pay for healthcare navigator in Delaware is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Healthcare Navigator, and why are they important?

To thrive as a Healthcare Navigator, you need a solid understanding of healthcare systems, insurance processes, and patient advocacy, often supported by a degree in social work, public health, or a related field. Familiarity with case management software, electronic health records (EHRs), and healthcare regulations is typically required. Strong interpersonal communication, cultural competency, and problem-solving abilities help professionals build trust and effectively guide clients through complex healthcare options. These skills are crucial for ensuring patients receive appropriate care, overcome barriers, and achieve better health outcomes.

How does a Healthcare Navigator typically collaborate with patients and healthcare providers to resolve barriers to care?

Healthcare Navigators work closely with both patients and healthcare providers to identify and address barriers such as insurance issues, appointment scheduling, or understanding treatment plans. They frequently communicate with medical staff to clarify patient needs and coordinate care, while providing ongoing support and education to patients. Navigators often act as advocates, ensuring that patients receive timely services and understand their healthcare options, which requires strong interpersonal and problem-solving skills. This collaborative approach helps improve patient outcomes and streamlines the care process for everyone involved.

What are Healthcare Navigators?

Healthcare Navigators are professionals who help individuals understand and access health insurance coverage and healthcare services. They assist with enrolling in health insurance plans, explain benefits and eligibility, and provide guidance through complex healthcare systems. Navigators often work for government agencies, non-profits, or healthcare organizations and are trained to provide unbiased information. Their main goal is to ensure people receive the coverage and care they need while helping them overcome barriers related to cost, language, or bureaucracy.

What is the difference between Healthcare Navigator vs Patient Advocate?

AspectHealthcare NavigatorPatient Advocate
CredentialsCertifications like Certified Healthcare Navigator or relevant trainingCertifications such as Certified Patient Advocate or related credentials
Work EnvironmentHospitals, clinics, insurance companies, community health programsHospitals, legal settings, community organizations, healthcare facilities
Employer & IndustryHealthcare providers, insurance companies, government programsHealthcare facilities, legal firms, nonprofit organizations
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsDifferences in advocacy scope, duties, and certification

Healthcare Navigators primarily assist patients in understanding healthcare options and insurance, often working within healthcare organizations or insurance companies. Patient Advocates focus on representing and supporting patients' rights and needs, sometimes in legal or hospital settings. While both roles require knowledge of healthcare systems and certifications, Navigators tend to focus on guidance and enrollment, whereas Advocates emphasize patient rights and legal support.

What are popular job titles related to Healthcare Navigator jobs in Delaware? For Healthcare Navigator jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Healthcare Navigator jobs in Delaware look for? The top searched job categories for Healthcare Navigator jobs in Delaware are:
Healthcare Navigator jobs near you
Infographic showing various Healthcare Navigator job openings in Delaware as of May 2026, with employment types broken down into 4% Locum Tenens, 19% Full Time, 74% Part Time, 1% Contract, and 2% Nights. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $49,742 per year, or $23.9 per hour.

Nurse Navigator

Brandywine Counseling and Community Services, Inc

Milford, DE • On-site

$30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Job Type
Full-time
Description
Who we are:
Since 1985, Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention, and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.
What You'll Do as an LPN Nurse Navigator with Our HEP-C Program:
  • Act as a liaison between patients, providers, insurance companies and pharmacies, and assists the Nurse Care Manager with obtaining Prior Authorizations
  • Follows individuals enrolled in treatment to ensure compliance and a smooth process through treatment, provides education and guidance under the direction of the Nurse Care Manager
  • Provides education on Hep C, including risk of reinfection, possible side effects of medications, etc.
  • Administers, reads and documents hepatitis C antibody testing and HEP C RNA testing
  • Ensures individuals enrolled in the HEP C program have appointments scheduled for follow-up. Provides individuals with refills and incentives when due
  • Serve as primary point of contact for patients enrolled in RAPID HEP C treatment program
  • Coordinate all aspects of patient care, including appointments, labs, referral and follow ups
  • Venipuncture and fingerstick/phlebotomy

Knowledge, Skills, and Abilities Needed as a Nurse Navigator:
  • Clinical expertise: Understanding insurance processes and pharmacy protocols. Strong foundation in nursing practice, understanding of hepatitis C diagnosis and treatment, or willingness to learn. Ability to perform POC tests, experience in venipuncture, fingerstick and injections, IM, SQ.
  • Data and technology: Proficiency in EMR, ability to complete and create spreadsheets.
  • Communication skills and cultural competence: Skilled in cross cultural communications to support diverse patient populations with empathy and respect. Ability to provide conflict resolution.
  • Positive attitude and ability to work in teams
  • Organizational skills
  • Good communication skills

Requirements
Qualifications:
  • REQUIRED: LPN - Licensed Practical Nurse - in the State of Delaware
  • REQUIRED: 1-2 Years of Nursing Experience
  • PREFERRED: 2-3 Years Healthcare/Medical Experience with Substance Abuse/Addiction Medicine/Infectious Diseases
  • PREFERRED: Experience in the field of Drug and Alcohol treatment
  • REQUIRED: Valid Driver's License With 2 Points or Less
  • REQUIRED: Must Have Own Vehicle Available for Use

Schedule:
  • Monday - Friday
  • 5:30 a.m. - 1:30 p.m. or
  • 6:00 a.m. - 2:00 p.m.
  • The Nurse Navigator will support our Milford and Georgetown locations

Pay:
  • From $30/hour
  • Commensurate with experience, education, and certification / licensure!

The compensation package for this position includes:
  • Group medical, dental, and vision coverage with low employee costs
  • 34 paid days off annually
  • Tuition reimbursement
  • A retirement plan with a company match of up to 4%!
  • No weekends!
  • Brandywine Counseling is a qualified employer for Public Service Loan Forgiveness (PSLF)
  • Opportunity for advancement

Apply