1

Healthcare Customer Service Rep Jobs in Indiana (NOW HIRING)

Customer Service Representative

Henryville, IN · On-site

$14.75 - $20/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Terre Haute, IN · On-site

$15.25 - $20.75/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

South Bend, IN · On-site

$15.75 - $21.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if ...

Customer Service Representative

Marion, IN · On-site

$13.50 - $18.50/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Bloomington, IN · On-site

$14 - $19/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Hanover, IN · On-site

$14.50 - $19.50/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Clarksville, IN · On-site

$14.50 - $19.50/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Pittsboro, IN · On-site

$15.25 - $20.75/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Georgetown, IN · On-site

$15.50 - $21/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Whiteland, IN · On-site

$16 - $21.75/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Scottsburg, IN · On-site

$14.75 - $20/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Churubusco, IN · On-site

$15.75 - $21.25/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

North Vernon, IN · On-site

$13.25 - $18/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Madison, IN · On-site

$14.75 - $20/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Sellersburg, IN · On-site

$14.75 - $20.25/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Greenwood, IN · On-site

$14.50 - $19.75/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Showing results 41-60

Healthcare Customer Service Rep information

What is a healthcare customer service rep?

Healthcare Customer Service Representatives are professionals who assist patients, healthcare providers, and insurance companies with questions and issues related to healthcare services. They handle inquiries about medical billing, insurance claims, appointments, and patient records, ensuring that customers receive accurate information and support. These representatives play a key role in maintaining patient satisfaction by resolving concerns efficiently and acting as a liaison between patients and healthcare organizations.

What are the key skills and qualifications needed to thrive as a healthcare customer service rep?

A Healthcare Customer Service Rep needs a solid understanding of healthcare terminology, insurance processes, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, electronic health records (EHR) systems, and phone systems is often required. Excellent communication, empathy, problem-solving, and active listening skills help reps effectively support patients and resolve issues. These skills and tools are vital for ensuring accurate information exchange, patient satisfaction, and efficient handling of sensitive healthcare concerns.

What are some common challenges faced by healthcare customer service reps, and how can they effectively address them?

Healthcare Customer Service Representatives often navigate complex questions from patients regarding insurance coverage, billing, and medical procedures. A common challenge is communicating technical information in an understandable way while maintaining empathy, especially when patients are stressed or upset. Building strong problem-solving skills, staying updated with changing healthcare policies, and collaborating closely with clinical and billing teams can help reps address these challenges effectively. Ongoing training and support from supervisors also play a key role in ensuring success in this role.

What is the difference between Healthcare Customer Service Rep vs Medical Receptionist?

AspectHealthcare Customer Service RepMedical Receptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; administrative skills
Work EnvironmentCall centers, hospitals, clinicsFront desk of medical offices, clinics
Employer & IndustryHealthcare providers, insurance companiesMedical practices, outpatient clinics
Primary FocusHandling patient inquiries, insurance, billingScheduling appointments, patient check-in

While both roles involve interacting with patients and healthcare staff, Healthcare Customer Service Reps primarily handle inquiries over the phone and assist with billing and insurance issues. Medical Receptionists focus on front-desk tasks like scheduling and greeting patients in person. Both roles require strong communication skills but differ in daily responsibilities and work settings.

How to become a healthcare customer service representative?

To become a healthcare customer service representative, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with healthcare terminology; some employers may prefer prior experience or certification in healthcare customer service. On-the-job training is common, and proficiency with computer systems and customer management software is often required.
Infographic showing various Healthcare Customer Service Rep job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Circle K

Henryville, IN • On-site

$14.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago


Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,363 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores


Job description

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish


What Circle K employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Circle K logo

About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US