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Healthcare Credit Refund Representative Jobs (NOW HIRING)

Medical Center Hospital

Refund Rep.

Odessa, TX · On-site

Researches and eliminates credit balances on A/R and C/A accounts accurately, efficiently and in accordance with all regulatory agency directives. Qualifications: A. Education: High School diploma or ...

Medical Center Hospital

Refund Rep.

Odessa, TX · On-site

Researches and eliminates credit balances on A/R and C/A accounts accurately, efficiently and in accordance with all regulatory agency directives. Qualifications: A. Education: High School diploma or ...

UHS

Refund Specialist

Wayne, PA · On-site +1

Our leadership team, practitioners, and teams of healthcare professionals are collectively ... Thoroughly researches credit balances to determine if an overpayment occurred and initiates the ...

APS Medical

Refund Processor

Toledo, OH · On-site

$17 - $18/hr

Responsible for evaluating credit balance accounts and issuing credit refunds when due * Strong ... Health Savings Account * Alight - Personal Health Care Advisor * Dental, Vision, Life Insurance ...

FFAM Stafing

Refund Specialist

Greenville, NC · On-site

Review credits to determine if a refund is due to the patient. * Understand how to read an ... healthcare or insurance setting being a plus, OR any combination of equivalent education and ...

APS Medical

Refund Processor

Toledo, OH · On-site

$17 - $18/hr

Responsible for evaluating credit balance accounts and issuing credit refunds when due * Strong ... Health Savings Account * Alight - Personal Health Care Advisor * Dental, Vision, Life Insurance ...

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How much do healthcare credit refund representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for healthcare credit refund representative in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

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Infographic showing various Healthcare Credit Refund Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 14% Part Time, and 17% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Refund Representative - Santa Ana, CA ONSITE

Santa Ana, CA • On-site

KPC Health
Health Care and Social Assistance • 201 - 500 employees
Learn more about KPC Healthexternal

Other

Re-posted 25 days ago

Job description

Refund/Credit Balance Researcher

*THIS IS A FULLY ONSITE POSITION*

Enjoy Life in Great Health! Come Discover KPC Health!

SUMMARY

Under direct supervision, is responsible for refund/credit balance research.

REQUIREMENTS

RESPONSIBILITIES AND DUTIES:

• Maintains established policies and procedures, objectives, quality assurance program and safety standards.

• Reviews and works credit balance worklist on a daily basis, requesting adjustments or preparing refund requests as indicated by review.

• Prepares refund request on proper forms and submits refund requests for approval.

• Process incoming written requests for refunds received from insurance companies.

• Handles incoming telephone calls regarding refund requests from patients and/or insurance companies.

• Receives patients that visit the business office regarding refunds.

• Process Unidentified Cash accounts as assigned by supervisor. This includes research, preparing refunds, logging, and balancing all transactions taken in UID account.

• Maintains credit balance AR at acceptable levels per facility BOPM.

• Performs other related duties as assigned or requested.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Minimum of 2 years' experience required

• Healthcare experience preferred.

SKILLS AND ABILITIES

• Strong attention to detail

• Strong customer service skills

PHYSICAL REQUIREMENTS:

• Body Positions: Sitting and standing for prolonged periods.

• Body Movements: Arm and hand dexterity.

• Body Senses: Must have command of close and distant sight, color perception and hearing.

• Strength: Ability to lift and move up to 25-pounds.

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About KPC Health

Sourced by ZipRecruiter

KPC Health has an integrated approach to serving the people of Riverside, San Bernardino and Orange County. Our acute care medical centers provide high quality, comprehensive and affordable healthcare for the entire family. For us, healthcare is not just about caring for our patients, but also about investing in the people throughout our communities. We are one team with one mission and that mission is for all our patients, and their families to Enjoy Life in Great Health.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Santa Ana, CA, US

Year founded

2004

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