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Healthcare Associates Jobs (NOW HIRING)

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How much do healthcare associates jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for healthcare associates in the United States is $25.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.84 per hour, depending on experience, location, and employer.

What does a healthcare associate do?

A healthcare associate provides support in medical settings by assisting with patient care, administrative tasks, and clinical procedures. They often work under supervision, use medical tools, and may need relevant certifications or training to perform their duties effectively.

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Infographic showing various Healthcare Associates job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 64% Full Time, 15% Part Time, and 18% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,299 per year, or $25.6 per hour.

Healthcare Associates Practice Representative

Boston, MA

Beth Israel Deaconess Medical Center
Hospitals • 5 - 10K employees

$20.50 - $27.59/hr

Full-time

Re-posted 24 days ago


Beth Israel Deaconess Medical Center rating

7.4

Company rating: 7.4 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

339th of 1,066 rated hospitals


Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Summary: Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned physicians, nurses and other health care providers.<br><br>

Job Description:

Essential Responsibilities:
  1. Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
  2. Takes complete and accurate information from patients/callers, prioritizing and facilitating communication of information to providers. Prepares schedules, medical records and other documents in accordance with quality standards. Maintains patient confidentiality at all times, whether by phone, discussion with providers or distribution of patient information by email, fax, etc.
  3. Performs check in, registration, and verification of demographic and fiscal information according to medical center policies and procedures and utilizing hospital computer systems. Confirms prior authorizations, referrals and pre-certifications for patient's insurance and managed care plan. Collects required co-payments according to standards. Directs patients to next service area.
  4. Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.) Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
  5. Processes patient check out, schedules follow-up appointments and related diagnostic and/or lab tests making every reasonable effort to accommodate patient and provider needs. Provides patient with any relevant educational materials as indicated. Enters visit billing tickets.
Required Qualifications:
  1. High School diploma or GED required. Associate's degree preferred.
  2. 0-1 years related work experience required.
  3. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
Preferred Qualifications:
  1. One year experience in a healthcare or service/hospitality environment.
Competencies:
  1. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
  2. Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
  3. Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
  4. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
  5. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

Pay Range:

$20.50 - $27.59

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

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About Beth Israel Deaconess Medical Center

Sourced by ZipRecruiter

Beth Israel Deaconess Medical Center (BIDMC) is an academic medical center located in the heart of Boston. We are a teaching affiliate of Harvard Medical School. Our passion is caring for our patients like they are family, finding new cures, using the finest and the latest technologies, and teaching and inspiring caregivers of tomorrow. We put people at the center of everything we do, because we believe in medicine that puts people first.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Boston, MA, US

Year founded

1916