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Healthcare Application Support Analyst Jobs (NOW HIRING)

Citi

ETL Application Support Analyst

Tampa, FL · On-site

The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency ...

Comtech, LLC

Application Support Manager

Chicago, IL · On-site

Application Support Manager Location: Chicago, IL Duration: Full Time Responsible for the planning ... Oversee and manage a team of production support analysts that resolve user initiated requests for ...

Caterpillar

Digital Tech Support Analyst

Chicago, IL · On-site

$99K - $133K/yr

Provide digital product and application support to Distribution Services Divisions (DSDs), dealers ... Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee ...

ITech Recruiting

Analyst Developer

Manhattan, NY · On-site

Application Support Analyst (ASA) MSC Global (New York, NY) is enabling retailers and branded apparel manufacturers to improve control of global sourcing processes by integrating global partner ...

Citi

Application Support Intermediate Analyst

Tampa, FL · On-site

The Application Support Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty ...

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

Oversee the design, development, and delivery of IT and healthcare application training programs * Support system stability, application readiness, data integrity, and compliance requirements

Revel Staffing

IT Support Supervisor

Naperville, IL · Remote

Oversee the design, development, and delivery of IT and healthcare application training programs * Support system stability, application readiness, data integrity, and compliance requirements

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Healthcare Application Support Analyst information

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$15

$39

$70

How much do healthcare application support analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for healthcare application support analyst in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.

What is the difference between Healthcare Application Support Analyst vs Healthcare IT Support Specialist?

AspectHealthcare Application Support AnalystHealthcare IT Support Specialist
CertificationsRelevant certifications like Epic, Cerner, or HL7IT certifications such as CompTIA, Microsoft, or Cisco
Work EnvironmentHealthcare settings, hospitals, clinicsHealthcare organizations, IT departments
Employer & Industry UsagePrimarily in healthcare industry, focusing on clinical applicationsBroader healthcare and IT sectors, supporting various systems

While both roles support healthcare technology, the Healthcare Application Support Analyst specializes in clinical applications and workflows, whereas the Healthcare IT Support Specialist has a broader focus on IT infrastructure and general technical support within healthcare settings.

What cities are hiring for Healthcare Application Support Analyst jobs?

Cities with the most Healthcare Application Support Analyst job openings:

What states have the most Healthcare Application Support Analyst jobs?

States with the most job openings for Healthcare Application Support Analyst jobs include:

What are popular job titles related to Healthcare Application Support Analyst jobs?

For Healthcare Application Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Healthcare Application Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $81,744 per year, or $39.3 per hour.

Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift)

San Antonio, TX • On-site

CACI International, Inc.
See more jobs at CACI International, Inc.external

$71K - $150K/yr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Job Title: Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift)
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
* * *
The Opportunity:
CACI is seeking a Tier 2 Application Support Analyst who is responsible for providing second level service and support on supported MHS Applications to meet or exceed contract service objectives. The primary responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. Tier 2 staff works closely with Application Support Supervisors to ensure all contract service objectives are met or exceeded. This Tier 2 position is primarily focused on providing MHS Genesis Support with a secondary focus on other clinical applications.
Responsibilities:
  • Primary second level support of all inbound incidents. Backup first level support as needed.
  • Efficiently and accurately resolve or escalate all assigned incidents.
  • Provide accurate, timely, and professional follow up and resolution on all supported issues.
  • Accurately triage/assign/escalate incidents per established procedures.
  • Raise awareness of Priority issues as they occur; ensure that process is followed exactly
  • Perform regular checks of assigned ticket queues, triage or assign per process standard..
  • Serve as a Subject Matter Expert for MHS Genesis procedure and support knowledge.
  • Assist Tier I with long or difficult calls/assume calls that are too difficult for Tier I.
  • Perform side-by-side coaching with agents on difficult calls as necessary.
  • Conduct training sessions as necessary under direction of management.
  • Research difficult issues, identify and document resolutions as necessary.
  • Identify and prepare procedures for knowledge base.
  • Identify trends in training, performance and knowledge deficiencies and raise to management.
  • Ensure that agent calls are correctly logged per established procedure.
  • Work special projects as required.
  • Identify and prepare procedures/articles for knowledge base.
  • Assist Application Support Supervisors as needed.
  • Foster team spirit and a team oriented attitude.
  • Maintain dependable attendance and schedule adherence.
  • Available shifts - 2nd and 3rd shift

Qualifications:
  • BS Degree in or related field/equivalent experience with 8+ years experience preferred
  • Must be a U.S. citizen and be able to obtain a Tier I (T1) Public Trust Clearance.
  • 2-5 years of experience using with Cerner Millenium/MHS Genesis
  • Demonstrated knowledge of Service Desk support methodology
  • Relevant technical certifications or relevant MHS Application experience
  • Familiar with ITIL (certification preferred)
  • HDI or similar certification preferred
  • Technically advanced support knowledge in specific MHS applications
  • Must have experience using/supporting the MHS Genesis
  • The ability to effectively communicate technical matters to a non-technical audience
  • Strong customer service and communications skills
  • Strong critical thinking skills that facilitate expedient problem-solving
  • Demonstrated teamwork skills
  • Must be able to work in a stressful environment

What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$71,500 - $150,200
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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