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Health Program Representative Jobs (NOW HIRING)

Youth Villages

Program Representative

Portland, OR · On-site

$18.25 - $24.50/hr

As a national leader in children's mental and behavioral health, we serve more than 47,000 youth ... The Program Representative: * Learns about Youth Villages' programs, improves marketing skills, and ...

Youthvillages

Program Representative

Portland, OR · On-site

$18.25 - $24.50/hr

As a national leader in children's mental and behavioral health, we serve more than 47,000 youth ... The Program Representative: * Learns about Youth Villages' programs, improves marketing skills, and ...

Son

Heritage Health Program Specialist

Lincoln, NE · On-site

$24.86/hr

JR2026-00027914 Heritage Health Program Specialist (Open) Applications No Longer Accepted On (If no ... representatives and other governmental agencies. If you're currently employed by the State of ...

Theirc

Health Program Manager

Salt Lake City, UT · On-site +1

Job Overview: The Health Program Manager leads IRC Utah's comprehensive health and wellness ... Represent the team within the IRC network in conferences, working groups and other contexts.

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How much do health program representative jobs pay per year?

As of Aug 20, 2026, the average yearly pay for health program representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a health program representative?

Health Program Representatives are professionals who serve as liaisons between healthcare organizations and the public, helping to educate individuals about available health services, programs, and benefits. They often assist members or clients in understanding their health coverage, resolving issues related to benefits, and navigating healthcare systems. These representatives may work for insurance companies, government agencies, or healthcare providers, and play a key role in promoting health programs and ensuring members receive appropriate support and information.

What are the key skills and qualifications needed to thrive as a health program representative?

To thrive as a Health Program Representative, you need a solid understanding of healthcare policies, program administration, and customer service, often supported by a degree in health administration or a related field. Familiarity with healthcare management systems, claims processing software, and regulatory compliance tools is typically required. Excellent interpersonal communication, problem-solving abilities, and attention to detail help you effectively assist clients and coordinate with healthcare providers. These skills ensure accurate program delivery, positive member experiences, and adherence to complex healthcare regulations.

What are some common challenges health program representatives face when supporting members and how can they be effectively managed?

Health Program Representatives often encounter challenges such as handling high call volumes, assisting members with complex healthcare plan questions, and navigating sensitive health-related concerns. Effective management of these challenges involves strong communication skills, patience, and a thorough understanding of plan details and resources. Representatives frequently collaborate with nurses, care managers, and other team members to ensure members receive accurate information and timely support, which helps improve overall member satisfaction.

Who are the top companies hiring for Health Program Representative jobs?

The top employers for Health Program Representative jobs are:

Health Program Representative jobs near you

Program Representative

Youth Villages

Portland, OR • On-site

$18.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Youth Villages rating

7.1

Company rating: 7.1 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

34th of 242 rated social care providers

Job description

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.
As a national leader in children's mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works - partnering with others to expand our impact and advocate for meaningful, lasting change.
We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters- helping children and families live successfully.
For more information, please visit www.youthvillages.org
Essential Duties and Responsibilities:
The Program Representative:
  • Learns about Youth Villages' programs, improves marketing skills, and keeps abreast of competition
  • Meets or exceeds census goals in an assigned region
  • Builds positive relationships while pursuing case referrals through informational meetings, open houses, trade and agency shows, and other community outreach
  • Establishes relationships with key community providers (including but not limited to: psychologists, psychiatrists, employee assistance agencies, insurance carriers, mental health centers, schools, community groups, juvenile court personnel and juvenile court judges, human service workers and social workers)
  • Identifies new referral sources and builds relationships with existing referrers
  • Responds to customer service needs and monitors customer satisfaction
  • Completes pre-placement assessments for the purpose of securing funding and communicates progress and barriers to the appropriate customers
  • Identifies key state-level contacts for the purpose of assessing state-wide mental health services and the needs of children and families
  • Maintains ongoing contact with key referral sources through presentations, meetings, phone calls, emails, mailings, and other outreach
  • Engages in mass mailing/e-mailing, cold calls, and other efforts to make individuals aware of Youth Villages
  • Manages a large base of diverse referral sources and seeks to understand each referral source's needs to facilitate the referral and assessment process
  • Performs other duties as assigned

Additional Information:
  • Schedule is flexible and non-traditional as it is based around the availability of youth and families served.
  • Applicants must possess a current, valid driver's license, an automobile for work purposes, and proof of auto insurance.
  • Community-based staff will be reimbursed for applicable mileage.

Qualifications:
  • Master's degree in a social services discipline (preferred)
  • Bachelor's degree in social services field (required)
    • Degrees that can be considered include: social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy (others subject to review)
  • Experience with community-based services (required)
  • Strong organizational skills and attention to detail
  • Excellent written, verbal, and oral skills
  • Ability to manage multiple priorities simultaneously
  • Basic computer knowledge
  • Ability to maintain a flexible schedule

Youth Villages Benefits
  • Medical, Dental, Prescription Drug Coverage and Vision
  • 401(k)
  • Time off:
    • 2 week paid vacation (full-time) / 1 week paid vacation (part-time)
    • 12 paid sick days per year
    • 11 paid holidays
  • Paid Parental Leave
  • Mileage & Cell Phone Reimbursement (when applicable)
  • Tuition reimbursement and licensure supervision
  • Growth & development through continuous training
  • Clinical and administrative advancement opportunities

*Benefits are excluded for variable status employees.
Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.

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