Health Navigator Jobs in Hawaii (NOW HIRING)

LOCATION: KONA COMMUNITY HOSPITAL | Oncology
POSITION STATUS: 1.00 | Permanent
SALARY RANGE: BU13 | SR20
SALARY RATE: $61,284 - $71,879 (Annual Salary) based on the FTE
JOB DUTIES: This position is located in the Cancer Center unit of Kona Community Hospital. The Cancer Center provides oncology services for the island/county of Hawaii, including consultation, chemotherapy and immunotherapy administration, infusion therapies, radiation therapy coordination, oncology follow-up, survivorship services, and supportive care. The Cancer Center Patient Navigator responsibilities include but not limited to helping patients overcome the obstacles that they may encounter while being a patient of the Cancer Center, spending time communicating with patients and their families, and guiding the patient through the cancer care continuum. The Patient Navigator collaborates closely with physicians, advanced practice providers, pharmacy, radiation oncology, laboratory, ancillary departments and community resources to ensure efficient, high-quality service delivery. May be required to work extended hours, including weekends and holidays.
Support Patients in accessing healthcare and navigating health systems. Identify obstacles to care and collaborate with patients and caregivers to find viable solutions. Coordinate appointment scheduling with various healthcare providers as needed, refer patients to and collaborate with other private or public agencies, including medical service providers and support programs, as appropriate. Effectively communicate the purposes and available services to patients, their families, and caregivers. Guide patients in self-management and problem-solving, empowering them and their families to achieve optimal wellness and independence; Assist patients in securing the most beneficial and cost-effective healthcare to improve their health, safety, productivity, and overall quality of life. Promotes teamwork, accountability, and a culture of patient-centered care.
Maintain up-to-date records that reflect patient progress while receiving Patient Navigator services. Prepare and keep accurate and comprehensive patient documentation. Generate related reports as needed. Ensure thorough and accurate documentation of patient interactions as required by state, county, or grantor regulations and standards.
THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.
EDUCATION: Graduation from an accredited four (4) year college or university with a Bachelor's degree
EXPERIENCE: Specialized Experience: 1 ½ (1.5) years of work experience working one-on-one assisting patients with their healthcare needs in a clinic, hospital, or allied medical care facility, which involved the performance of navigating a patient through the healthcare system and demonstrated working knowledge of electronic health records system, understanding of Health Insurance Portability Accountability Act (HIPAA) regulations and familiarity dealing with various hospital staff and agencies
DESIRED SKILLS: Ability to communicate clearly and work collaboratively with physicians, staff, patients, families, and community partners. Demonstrated ability to manage multiple priorities in a fast-paced clinical environment. Proficiency in electronic medical record systems and basic computer applications. Ability to collect and use information to make sound clinical and operational decisions within the scope of responsibility. Experience with electronic medical record systems and quality improvement initiatives is desirable
Substitutions Allowed: 1. Professional patient navigator experience may be substituted for education on a year-for-year basis. 2. Possession of a bachelor's degree from an accredited college or university in a health field which included course work in anatomy, physiology and/or medical terminology courses may be substituted for six (6) months of experience. 3. Possession of a Master's degree in health care, hospital administration, public health administration, social work or nursing may substitute for one (1) year of experience.
ALL CIVIL SERVICE JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS
The Hawaii Health Systems Corporation is an equal opportunity employer and complies with applicable state and federal laws relating to employment practices
QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.
MERIT OR CIVIL SERVICE SYSTEM: You must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted.
CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under the federal law for unrestricted employment and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.
VETERAN'S PREFERENCE: If you are claiming Veteran's Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.
HEALTH AND PHYSICAL REQUIREMENTS: Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation. Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodations should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.
MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen. The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.
CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically, and any associated costs may be borne by the applicant. Applicable checks may include, but are not limited to, state and federal criminal history records, child abuse and neglect registry check, adult protective services registry and sex offender registry records, etc. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.
IMPORTANT APPLICATION/EMPLOYMENT INFORMATION
Administrative Review, subsequent appeals: If you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include: 1) The job title(s) and recruitment number(s), 2) the specific reason(s) you are requesting the review noting if there is statute or rule violation, and 3) any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection. If you do not agree with the Administrative Review, you may file a Formal Compliant and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.
CONTACT INFORMATION: KONA COMMUNITY HOSPITAL is located at 79-1019 Haukapila Street Kealakekua, HI 96750. For employment opportunities, please contact (808) 322-4458, email: konajobs@hhsc.org or visit our website at https://www.hhsc.org/.
Persons with Disabilities may contact the Recruitment Office to discuss special needs in applying at (808) 322-4458, konajobs@hhsc.org.