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Health Insurance Verification Jobs in Baltimore, MD

NP On Call

Mental Health Front Desk

Baltimore, MD · On-site

$21 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role is central to patient access, scheduling, and the accurate verification of insurance benefits. The ideal candidate brings behavioral health intake experience and a strong working knowledge ...

Luminis Health

Patient Access Rep - Behavioral Health

Annapolis, MD · On-site

$17 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identifies insurance verification issues and takes necessary steps to resolve them and/or inform ... Behavioral Health Essential Job Duties: Reasonable accommodations may be made to enable individuals ...

Luminis Health

Patient Access Rep - Behavioral Health

Annapolis, MD · On-site

$17 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identifies insurance verification issues and takes necessary steps to resolve them and/or inform ... Behavioral Health Essential Job Duties: Reasonable accommodations may be made to enable individuals ...

Luminis Health

Patient Access Coordinator

Lanham, MD

$17 - $21.50/hr

Identify and resolve insurance verification issues, informing patients of available options ... health records. Ability to work independently and collaboratively in a fast-paced environment ...

UPS US

BaSE Specialist

Halethorpe, MD · On-site

$28.60 - $46.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance ...

Luminis Health

Patient Access Coordinator

Lanham, MD · On-site

$17 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and Insurance Verification • Conduct face-to-face interviews to accurately obtain and process ... Pay Range $18-$25 USD Luminis Health Benefits Overview: • Medical, Dental, and Vision Insurance ...

Luminis Health

Patient Access Associate

Lanham, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Identify and resolve insurance verification issues, informing patients of available options ...

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Showing results 21-40

All JobsHealth Insurance Verification JobsHealth Insurance Verification Jobs in Baltimore, MD

Health Insurance Verification information

See Baltimore, MD salary details

$12

$18

$26

How much do health insurance verification jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for health insurance verification in Baltimore, MD is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.05 per hour, depending on experience, location, and employer.

What is health insurance verification?

Health insurance verification is the process of confirming a patient's health insurance coverage and benefits before medical services are provided. This step ensures that the patient’s policy is active, determines what services are covered, and identifies any co-pays, deductibles, or pre-authorization requirements. Accurate insurance verification helps prevent billing issues and unexpected costs for both the patient and the healthcare provider. It is typically performed by healthcare administrative staff or billing specialists.

What are the key skills and qualifications needed to thrive in health insurance verification, and why are they important?

Success in Health Insurance Verification requires knowledge of insurance policies, benefits, and medical billing, often supported by experience in healthcare administration or a related field. Familiarity with health information systems, patient management software, and insurance portals is typically necessary. Attention to detail, strong organizational skills, and effective communication set top performers apart in this role. These skills ensure accurate verification, prevent billing errors, and facilitate smooth patient access to care.

What are some common challenges faced in a health insurance verification role, and how can they be managed?

Professionals in Health Insurance Verification often encounter challenges such as navigating complex insurance policies, managing frequent changes in coverage, and communicating effectively with both patients and insurance representatives. Staying organized and keeping up-to-date with policy changes are crucial for success. Building strong relationships with healthcare providers and insurance contacts can help resolve verification issues more efficiently, and leveraging electronic health record (EHR) systems can streamline the verification process.

What is the difference between Health Insurance Verification vs Insurance Claims Specialist?

AspectHealth Insurance VerificationInsurance Claims Specialist
Primary RoleVerify patient insurance coverage and eligibilityProcess and manage insurance claims for reimbursement
Work EnvironmentHealthcare facilities, insurance companies, medical officesInsurance companies, healthcare providers, billing departments
Required CredentialsHigh school diploma, knowledge of insurance policiesHigh school diploma, billing or coding certifications often preferred

Health Insurance Verification focuses on confirming patient coverage before services, while Insurance Claims Specialists handle the processing of claims after services are provided. Both roles are essential in healthcare billing but differ in their specific functions and timing within the revenue cycle.

How do you become a health insurance verification specialist?

To become a health insurance verification specialist, candidates typically need a high school diploma or equivalent and should develop skills in medical billing, coding, and insurance policies. Relevant certifications, such as the Certified Healthcare Access Associate (CHAA), can enhance job prospects, and familiarity with insurance verification software is often required.

Is it hard to learn health insurance verification?

Health Insurance Verification is a clerical role that involves understanding insurance policies, patient information, and verification procedures. It typically requires attention to detail, familiarity with insurance terminology, and the use of verification tools or software, but it is generally considered manageable to learn with proper training and practice.

What skills do you need to be a health insurance verification specialist?

A health insurance verification specialist needs strong attention to detail, excellent communication skills, and knowledge of insurance policies and billing procedures. Proficiency with computer systems and data entry, along with the ability to interpret insurance benefits and eligibility information, is essential for accurate verification. Familiarity with healthcare regulations and certifications such as HIPAA compliance can also be beneficial.

What are popular job titles related to Health Insurance Verification jobs in Baltimore, MD?

For Health Insurance Verification jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Health Insurance Verification jobs in Baltimore, MD look for?

The top searched job categories for Health Insurance Verification jobs in Baltimore, MD are:

Health Insurance Verification jobs near you
Infographic showing various Health Insurance Verification job openings in Baltimore, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,997 per year, or $18.7 per hour.

Mental Health Front Desk

Nurse Practitioner On Call LLC

Baltimore, MD • On-site

$21 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Job Title: Mental Health Front Desk

Department: Administrative / Patient Access

Employment Type: Full-Time

Location: Baltimore, Maryland. On-Site

Reports To: Medical Director

Compensation: $21–$24/hr, commensurate with experience

Job Description

Nurse Practitioner On Call LLC provides psychiatric and mental health services across Maryland. We are seeking a detail-oriented Front Desk to serve as the first point of contact for patients and referral sources. This role is central to patient access, scheduling, and the accurate verification of insurance benefits. The ideal candidate brings behavioral health intake experience and a strong working knowledge of Medicaid, Medicare, and commercial insurance verification.

Key Responsibilities

  • Greet and assist patients and callers professionally, in person and by phone, maintaining a calm and supportive presence appropriate to a behavioral health setting.
  • Verify patient eligibility and benefits for Medicaid, Medicare, and commercial payers prior to appointments.
  • Confirm behavioral health coverage details, including copays, deductibles, coinsurance, prior authorization requirements, visit limits, and telehealth/mobile-service coverage.
  • Obtain and document prior authorizations and referrals as required by each payer.
  • Schedule, confirm, and reschedule appointments; manage provider calendars and coordinate mobile-visit logistics.
  • Collect, verify, and accurately enter demographic and insurance information into the practice management/EHR system.
  • Communicate patient financial responsibility clearly and collect copays and balances at time of service.
  • Maintain strict HIPAA compliance and patient confidentiality at all times.
  • Coordinate with billing staff to resolve eligibility discrepancies and reduce claim denials.
  • Support referral intake from hospitals, primary care providers, and community partners.

Required Qualifications

  • High school diploma or equivalent (Associate's degree preferred).
  • Minimum 2 years of front desk/patient access experience in a healthcare setting; behavioral health or psychiatric experience strongly preferred.
  • Demonstrated knowledge of insurance verification for Medicaid, Medicare, and commercial insurance plans.
  • Familiarity with Maryland Medicaid managed care organizations and behavioral health benefit structures.
  • Working knowledge of prior authorization and referral processes.
  • Proficiency with EHR/practice management systems and standard office software.
  • Strong communication, organization, and multitasking skills.
  • Demonstrated discretion and professionalism handling sensitive patient information (HIPAA).

Preferred Qualifications

  • Prior experience in a mental health or psychiatric practice.
  • Experience with telehealth or mobile-service scheduling.
  • Bilingual (Spanish or other) a plus.
  • Familiarity with eligibility portals (e.g., Carelon, Availity, Novitasphere, NaviNet).

Work Environment & Physical Requirements

  • Office-based role with prolonged periods of sitting and computer/phone use.
  • Fast-paced environment requiring frequent multitasking and interaction with patients in varying emotional states.

Equal Employment Opportunity

Nurse Practitioner On Call LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Benefits:

Medical, Dental and vision

PTO

7 Paid Holidays

20% off Wellness services

401K with 3% employer matching (after 1 year)